UK Pet Food Intolerance Anmeldelser 

I ordered a test kit two weeks ago and haven’t received anything at all.

Tried to email them using the link in the order confirmation email - doesn’t work / webpage doesn’t exist.

Tried the contact page on their email and it bounces back and won’t deliver.

Requested my money back from my bank. Absolute scam do not use this company!

I think this is a scam. The more I read about it and having spoken to our vet, it’s highly likely there there is no science behind this. I doubt if there is any testing done, it wouldn’t be difficult to get AI to produce a report. The address is a PO Box, which makes me suspicious. Our vet has said that hair samples are not something which would produce results.

We had used this company before with our last dog and decided to try it again for our current dog.
I was surprised they didn't send a kit as this was the impression the website gave but they said just to send dogs hair in a sealed bag with ref number they sent which I did. I posted it 2nd class post. It did take 6 days for them to receive it and a further 4 days for the report.
I've found the company very helpful always replying to my emails. I was suspicious after reading reviews and did think I might have been scammed especially as it is a PO address for the sample and the website looked a bit like AI with the pictures and names of people who work there as they all looking the same with different coloured hair, however I asked the company for their registration number and checked them out on companies house and they are registered. For the cost we now have a report of all the things to eliminate and avoid for our dog and feel hopeful that this will now help us to help her to hopefully become itch free. I did check the report we had for our previous dog and compared it to the new report and they are different so I do feel it's genuine.

We decided to give this a try as we were interested in what foods could be affecting our dog.
The process was pretty easy to be fair, There was no kit sent out which from what I gather is different to how it used to be, but wasn't really an issue and speeded up the process.
We received our instructions and codes and registered in their portal. Sent off the sample and received notifications when it arrived an the results were uploaded soon after.

The test was informative and gave us an insight to what his going on. We've changed up the diet nd it seems to have had a positive affect on her.

My cat has been Scratching himself and I had a suspicion that he was intolerant to chicken and possibly tuna but I was not 100% sure. I have decided to try this test and I found this absolutely rubbish. We have already switched to the beef and pork with him and he stopped Scratching. I am 100% sure that those foods he is fine with however the test identified that he was intolerant to beef, pork, wood pellets, parmesan... honestly what a disappointment. I am sure people who are raving about how good this test is just have not made an effort to eliminate the foods and try those proteins one by one. this is why they feel that the test helped them. The test really only shows what has been found on the fur of the animal rather than identifying what he is intolerant to.
My cat is absolutely fine with wood pellets, and I added parmesan to his food sometimes as a tiny sprinkle if he was not eating beef. It has taken him a little bit longer to stop chicken and start liking beef. The only intolerance this test showed was to the products that he was fine with. What a waste of money, and the company tried arguing with me when I complained. Don't waste your money, they don't know what they are doing. They cannot identify anything apart from the traces of items flund on the fur. Just try eliminating the foods foe a month and slowly introducing back and if the symptoms come back you will know what the issue is.

Great informative results that have helped my dogs skin problem stop completely. A simple test with a quick turnaround and a really helpful customer service. I had to ring up as I had put the wrong email address on my order. Becky was so helpful and sorted this with no problem along with helping me with a few other issues I had whilst ordering. Thank you! A great service at at affordable price.

What a load of rubbish - For anyone that is impressed by the results I would really question what you are feeding your dog in the first place.
Dog's should not be eating (*to name a few)... Brie, Blue Cheese, Beer or stout! WHY!?

Their professionals are not specialised nutritionists and it gives the indication that the list of ingredients being tested are suitable ingredients for your dog to eat.

No trust - a company taking advantage of pet parents who are looking for answers. Save your money.

From the point of ordering and receiving the results back, it took a total of 9 days (including the weekend) The packaging was good, instructions clear and the report is easy to understand.
No problems at all and have recommended to a friend!

So I can see it looks like I am the very first to leave this company a 100% genuin honest feedback, I don’t know we’re to start but I will advise everyone STAY AWAY FROM THIS COMPANY DO NOT ORDER DROM THEM UNLESS YOU WANT SCAMED! I have ordered from this company the emai they have sent me is an absolute load off nonsense they don’t talk on the phone so you can’t actually speak to someone and I have requested a full refund and they haven’t got back to me (but they were emailing me very quick before I requested a refund) so this all been said please stay away from this company.