**Wrong size sent, refund still not paid five weeks after return** I ordered a Max Mara coat (£1,479) in August and was sent the wrong size. I booked the return through Cettire's system with... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
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The rating should be zero - avoid purchasing with Cettire. They hold my return for a month and won't repay the amount. They give you ridicilous answers and won't make the refund. Avoid the stress and... Se mere
great product - axel arigato trainers - 1 size too small, so requested an exchange, they don't do exchanges. So requested a store credit. Printed returns labels and scheduled courier, who only colle... Se mere
Customer service is from the Dark Ages; they take ages to respond and they will argue back and forth, spending way more time and effort that the item is worth. I returned an unworn item with the tag... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
1,3
Dårlig
175 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Don't buy from cettire. Bad company
Bought a moncler jacket beginning of Nov hoping to receive it before Christmas.. this Saturday is Christmas and no item.. emailed them numerous times and no reply . bad company
21. december 2021
Uopfordret anmeldelse
Can’t even get a response from customer…
Can’t even get a response from customer service!!
So disgusting, sent back jeans costing £600 and now I can’t get a response and had nothing to state they have received them.
So disgusting.
AVIODDDDDD
19. december 2021
Uopfordret anmeldelse
Probably the worst online retailer I…
Probably the worst online retailer I have ever dealt with. Customer service is non existent.
19. december 2021
Uopfordret anmeldelse
This company has NO phone
This company has NO phone, NO office (despite putting an address on their website they no longer have) all their staff work remotely.
READ the Trust Pilot reviews of the CETTIRE page (not UK).
They do NOT reply to emails. They claim 1 day response time but this is a LIE.
They do not refund you - absolutely terrible scam company - AVOID THEM
Try getting in touch - IMPOSSIBLE
I wish I had read the reviews and done some Google research before buying.
They delete negative comments on their FB page - you can see this if you watch the page for a couple of days.... and all the angry faces. Search Financial articles about their business practices - extremely concerning!
AVOID
9. december 2021
Uopfordret anmeldelse
Very good service and product quality
Very good, 14 day return inline with Italian return policy. 24hrs response time to email i find this pretty standard. Bought 2 items, returned both due to sizing not right but they arrived perfect and when sent back they refunded me in 12 days for each item so 2 days over the 10 days but email response kept me updated and overall I found it a good service. Shipping and returns are a breeze all labels provided and they cover pickup.
24. november 2021
Uopfordret anmeldelse
Really dodgy!
Really sorry to not have read reviews before I paid for an item. No response from customer service. Comments are disabled on their Instagram. DODGY, dodgy company. I have no hope I’ll get my item or a response from them - I wonder if there’s a way of reporting them?
22. november 2021
Uopfordret anmeldelse
This company has one of the most…
This company has one of the most appalling services that I’ve ever come across. Note they are located in Italy and not in the Uk for a start. They delay returns and refunds and take 24 hrs to respond to each email. I will never shop with this retailer again.
3. november 2021
Uopfordret anmeldelse
Review on Cettire clothing company.
Review on Cettire clothing company.
I bought an expensive coat from this company and sent it back the same day I received it as it didn't suit me.
However it was nearly 6 weeks later that they finally reimbursed me for the coat and this was only after many emails back and forth asking for my money back.
I wouldn't recommend this company to anyone after my experience with them.
1. november 2021
Uopfordret anmeldelse
Alexander Mcqueen jacket…
I purchased a Alexander Mcqueen jacket white with a rose drawn on it and a Dior Homme Golden letters white sweater. They wear deer but worth the buy. I will be purchasing from Cettire again.
9. juli 2021
Uopfordret anmeldelse
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