Brought a rug on Thursday evening, it was a bargain and included free postage so I expected a bit of a wait, notified by email it had been dispatched Friday morning and I received it via tracked royal... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a mixed experience with 4Pony.com. The website is easy to use, and I found a good bargain on a rug with free postage which arrived promptly. However, when ordering boots for a birthday gift, I w... Se mere
Ordered the boots online for a birthday gift. I got email telling me that they were out of stock for the size I required , they explained they would be back in stock within a few days and gave me the... Se mere
excellent, beyond excellent. The rug came so quickly, it was dispatched within an hour of ordering. Excellent rug and I would totally recommend this seller. Many thanks, the pony was very grateful for... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Based in Somerset in the UK our team have a life long passion for all things equestrian coupled with 20+ years of practical experience in IT and high street retail in the UK. Our intention is to provide unrivalled customer service please let us know how we are doing, either here with Trustpilot, or directly with us.
Kontaktoplysninger
Seed Factory, TA10 0QN, Langport, Storbritannien
- +44 3300 945 565
- support@4pony.com
- uk.4pony.com
Absolutely fantastic service
Absolutely fantastic service, very fast delivery. Always been treated with amazing service 😊
I had a mixed experience with…
I had a mixed experience with 4Pony.com. The website is easy to use, and I found a good bargain on a rug with free postage which arrived promptly. However, when ordering boots for a birthday gift, I was initially informed they were out of stock in the required size. Although they arrived in time, this was unsettling. Additionally, my items were late once, but customer service was responsive and resolved the issue quickly. Overall, decent service with room for improvement.
Great but free returns would be…
Great but free returns would be fantastic
I am very pleased with my horse treat…
I am very pleased with my horse treat purchase always my pony love them very lovely people
Sturdy small haynet with large holes
Just what I was looking for in a small haynet and arrived promptly.
Excellent service as always
4Pony couldn’t have been more helpful…
4Pony couldn’t have been more helpful when I ordered the wrong size rug.
They sorted it out quickly and easily.
The rug was posted really quickly too.
A brilliant company who go above and beyond to help their customers.
Great service
Great service, answered any queries very quickly. Lovely quality clothing.
Good price and fast delivery.
Item was ‘similar’ to that shown in…
Item was ‘similar’ to that shown in their promotional video but missing a key feature for me. They issued a partial refund but would not accept its return for full credit. Will not buy from them again

Besvarelse fra 4Pony.com
Ordered from them
Ordered from them, was too small, but easy to return. Great customer service
Excellent service as always 🥰
Easy to use web site
Easy to use web site. Contacted customer care as my items were late, they were quick to respond to my email and advised that the items would be delivered shortly and they were. Excellent customer service
Could be faster
The overall shipping/delivery took longer than expected, so this could be improved
Great quality product with fast…
Great quality product with fast delivery! Highly recommended!
Quality rug and service
A fantastic quality rug I'm very pleased. The communication was great and very well packed. The courier very efficient and I knew exactly when it was arriving. I wouldn't hesitate using this company again.
Happy customer
Ordered the boots online for a birthday gift. I got email telling me that they were out of stock for the size I required , they explained they would be back in stock within a few days and gave me the option for a refund but I decided to keep the order and they still arrived with in time to make the birthday girl happy. Great communication.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







