uk-hairtransplants.com Anmeldelser 

I had my hair transplant with UKHT in October 2024 and, unfortunately, my experience has been extremely disappointing.

I raised a formal complaint with UKHT by email and gave them 14 days to respond. After receiving no response, I allowed an additional 5 days, but I have still not received any reply.

I also contacted Ali via WhatsApp. His response was simply, “Hi, how can we help?”, which gave me the impression that my formal complaint hadn’t even been read. Rather than addressing my concerns, I feel the focus has been on encouraging me to return to the Walsall clinic to purchase additional treatments to “boost my hair follicles”.

During my transplant, there were three people in the room. The main surgeon/doctor was frequently leaving and returning, often not remaining in the room for more than around 20 minutes at a time, leaving much of the procedure in the hands of the technicians. This left me questioning the level of supervision throughout my surgery.

I was advised that around 2,000 grafts would be transplanted and that I would have a defined hairline. The final result is nowhere near what I was led to expect. I have noticeable bald patches, visible lines, and an outcome that I am extremely unhappy with.

Since then, I have had consultations with three other hair transplant clinics. Each of them expressed concerns about the standard of the work carried out and advised me not to allow UKHT to perform any further procedures on my scalp.

UKHT have maintained that because I received the transplant, they cannot issue a refund. They have also stated that my complaint was resolved last year, which I do not agree with. At my September 2025 appointment, I raised concerns about the outcome, but I was simply told they were happy with the result before the conversation moved on to selling additional products. My complaint was never resolved. Just look how far the gaps are between hair follicles!!

Having now given UKHT every reasonable opportunity to deal with this complaint, they have failed to respond or provide a satisfactory resolution. I will now be issuing a claim through the Small Claims Court and will be relying on my emails, WhatsApp messages, photographs and other evidence.

I also intend to report my concerns to the relevant regulatory and healthcare bodies responsible for overseeing standards within the sector so that my experience can be properly considered. In addition, I will be sharing my experience with my social media followers to help others make an informed decision.

If anyone else has experienced similar issues with UKHT, I would be interested to hear from you.

Please do your research before choosing a hair transplant provider. Read reviews carefully, ask questions, and make sure you’re confident they genuinely reflect patients’ experiences before committing to treatment.

Ricky Rebmann

I rarely leave reviews, but I feel it’s important to share my experience so others are aware before committing to this clinic.

I entered into an agreement for a hair transplant procedure, however the main surgery was never carried out as I withdrew my consent prior to the scheduled date due to concerns that developed during the process.

Despite the procedure not going ahead, I have still been held liable for a significant financial agreement. Being expected to pay for a treatment that never took place has been extremely stressful and difficult to accept.

Throughout my experience, the process felt far more sales-driven than medically focused. I made it clear that I had concerns about affordability, however I was asked about my finances and encouraged to consider borrowing money or taking on additional credit, which made me feel uncomfortable and under pressure.

I also experienced inconsistencies in what I was told. Initially, I was given the impression that I would have flexibility in designing my hairline and achieving a certain outcome. However, closer to the surgery date, this changed, and I was told those expectations were not realistic. This significantly affected my confidence and ultimately led to my decision not to proceed.

Communication was also confusing, with multiple contact points and differing information provided throughout.

Based on my experience, I would not recommend this clinic and would strongly caution anyone considering entering into an agreement with them, particularly where finance is involved.

Had a free consultation back in November 2025

First impressions were positive

However , after the consultation the consultant then informed me that they were doing a “one off” 50% off winter deal and that it would be ending a few days later

Obviously hearing this at the time I wasn’t going to let that happen”one off” deal slip away …….. hence why I put a small deposit down and transfer more a few weeks later

After having personal health issues since , I’m unable to follow through with the operation

In the meantime I noticed they’re (UK Hair transplant) have had the same 50% offer ever since ……… even to this day

Spoke to Khan about a refund , he was in total denial and refused me even to speak to the relevant person regarding my request and concerns

Disgusting customer service and quite frankly false information regarding the one off 50% offer

I have been hounded with 6 emails to confirm (and re-confirm) a first free video consult appointment apart from whatsapp mssgs. The emails have been sent in hourly intervals leading upto the appointment. I also received 2 calls at nearly 7PM yesterday to re-confirm the appointment (Is that a time to call customers un-announced???)

The most interesting part however is that no one calls at the appointed time - so is basically a 'No-Show'. Such Harassment! I cannot believe this business is still running! Please do not bother to call back / email ever again.