ujatcare.com Inc Anmeldelser 

7
•
TrustScore 3 ud af 5

3,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Softwarevirksomhed

Skrevet af virksomheden

ujatcare.com Inc is an all-in-one NEXTGen Home Healthcare Management SaaS suite for patients, caregivers, and home healthcare startups.


Kontaktoplysninger

3,1

Middel

TrustScore 3 ud af 5

7 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,1

Alle anmeldelser

(7)

0 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse

Vi udfører kontroller af anmeldelser

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

They don't have professional content…

They don't have professional content writers, which is the entire reason I selected an AI enhanced website so that I wouldn't have to write the entire content. They had a Chinese writer writing broken English on my website. Then they make up a ton of crap up about my company. For example, I don't have medical assistants nor do I make false promises like guaranteed everyday services. No, they do not have questions/answers about people's companies and even a rough draft does not help them. My rough drafts are actually better than their final drafts! This is an example of their content work (a final draft they offered me):

______ LLC is proud to be your trusted and certified medical assistant delivering a higher level of care. Our registered medical assistant is not privileged to administer medications, however, we will assist the patient by clearly reading out loud information on the label, handing them the medication, or assisting them with a glass of water. We will also remind them of when it's time to take their medication and offer proper supervision to ensure the utmost safety on behalf of our medical assisting program.You can have confidence that our certified clinical medical assistant will report missed medications whilemonitoring the patient's pillbox. Please keep in mind that it's not the responsibility of the caregiver to set up the pillbox, so make sure it's already prepared with the proper amounts and medications. ______ LLC medical assistant programs are uniquely designed to enhance the patient's way of life and make them feel as comfortable as possible within their own living space. We look forward to serving you!

I recommend building the website yourself if you're expecting professional content. And they did not add SEO to each final draft they gave me. And there is still no payment tab either whether or not they have created a link for it. They do something like a PayPal setup or a Square one, etc. I pointed out that there was no payment tab months ago to which they said I had to pick an account first... It's not a chicken and egg situation. It's a bones in-place-or-not-sign situation.

01/02/23 Update
The services I ordered were described as having professional content writers. This is my complaint. I don't know why he is going on-and-on about branding. When we spoke on the phone, he admitted that they use unprofessional writers, ones who are in school to become writers, for example. They outsource. His employees also don't know the order of his operations or they wouldn't have told me that they did the SEO. His employees might not be able to keep up bc of all of the huge company changes they are going through. For example, now they want to charge me $550 twice a year before even the full year is up or before I choose a package or knew about their annual package deal changes. They said to me in an email that they couldn't charge my card because it wasn't on file, so they sent me the bill.... After I log in to send a reply (these ppl came off as super crazy to me,like proposing marriage before a yr of trying the $79 package), I find a place where it offers annual service packages & it's not an option. I then check the website today and see, o, they don't have my package option anymore. I'm concluding that the transition has been poorly implemented. Mind you, they haven't built my site bc they are still relying on me to write the professional content for them, & they didn't start building my website until at least halfway through the year. Hackpress looks like a really good hosting possibility, so I kind of don't want them to make my website now. I just want a refund. I'm pretty good at website building myself and wanted their services for the professional content writing.

And so the owner knows, writing is not only subjective but objective. For example, if I write that "this was botiej a paid odd review." Objectively there are misspellings. But I could subjectively say that the writing is poor. I gave an example of the work done on my site that I had no impact on whatsoever so that people could draw their own conclusions. My requirements were not personal. I was objectionable to the writing, which people may take personally because I'm forthright about it.

Everything else the owner talks about sounds like rubbish to me. All of the parts about AI, for example. Does anyone think the AI wrote was written above? If they never got to that process with me, why bring it up? I doubt their AI could write professional content or they would be in the wrong business. I didn't hear about the so-called specific "list of facts" until today when I read his response. I was told to give a list of service summaries, but then they started building my website even after I told them not to bc I didn't send them the list. Then when I did, I got content like the e.g. above.

25. oktober 2022
Uopfordret anmeldelse
ujatcare.com Inc-logo

Besvarelse fra ujatcare.com Inc

We want to thank our User(s) for all their comments, positive or negative. Why? Because we are only human and we can learn from both. The issue of content, any kind of content, is subjective. Some of us may like the way one author tells a story, and someone else may not. In this case, this User simply did not find the content created for her to not meet her personal requirements for the content or "storytelling" standard. And we did try to have several writers do rewrites - NOTE non of our writers are from China and all the contributors are in the United States. We, like most online services, do have offshore support staff. They are not content writers.

The product the User ordered is not a "custom" website where the content development team and the User are in direct contact. Such custom websites start from $5,000 USD and go up from there. In our Terms and Conditions, we clearly state the content is developed to provide the optimal results using an AI for content and then later SEO [Something I will touch on later] And that because we use an AI to develop content there is no room for Users to interact with the AI or the writers who develop the content. In fact, we specifically state the Users are to provide facts and not provide content.

We believe that AI is best suited to determine the best content structure using the provided data. Sometimes the data we get is incomplete and so we do run an errors and ommissions review with the User before we release the AI-produced website to the SEO AI and team.

The complaint here that we have not done the SEO is current, but out of sequence with the process. We do the SEO only AFTER all content issues are resolved. As a result, no SEO was executed at the time this User filed her complaint.

In this particular case, the User's expectation was that this product allowed her more flexibility to choose and dictate the content standards she personally had developed. However, an AI works with algorithms that calculate results and based on those results determine the best structure. An AI has no option, no "like" or "dislike". It is pure math. And you can either listen to the AI and its millions per sec of calculations and accept that to be right. Or you can use personal taste and opinions.

Out AI-enhanced websites and services are built to listen to the AI and reduce the dependence on personal opinions. We have found it works.

In this particular case, I am personally reaching out to the User and offering to have her produce the content and we will add that content to the website. And we do this because clearly none of our pool of writers can meet the standards this User has set.

And we are thankful for this experience as we have learned that moving forward we will ensure that the User understands UJATcare.com relies on Artificial Intelligence and its processing power to drive success.

Michael
Fonuder UJATcare.com

Bedømt til 5 ud af 5 stjerner

They made a beautiful website for my…

They made a beautiful website for my company, they work with you despite difficulties i had starting a new business

26. juli 2022
Uopfordret anmeldelse
ujatcare.com Inc-logo

Besvarelse fra ujatcare.com Inc

Hi Juluka,
Thank you for the 5-star review and your positive feedback on our AI Enhanced services - We appreciate this, as it helps us continue to grow.

Bedømt til 1 ud af 5 stjerner

This company has terrible customer…

This company has terrible customer service. I paid for the services with 21st Century. I submitted all the tickets and requested my website to launch in February 2021 and it is May 2021 no website. I was promised call backs and did not receive any follow up calls. I asked to speak to the owner and was told that he would not speak with me.

5. maj 2021
Uopfordret anmeldelse
ujatcare.com Inc-logo

Besvarelse fra ujatcare.com Inc

Dear Ms. Fox, as the Founder of the Company my team and I take seriously all concerns voiced by our users.

We want to resolve whatever frustration you experienced. At the end of my report please take the time to just share with we can do, if anything, to regain your confidence. You can write me at founder@ujatcare.com

Now the facts.

In order to do that I personally looked into your complaints to see where someone on our team or our platform software might have dropped the ball in this case.

First I discover that you Registered with us in April 2021 and not on or before Feb 2021. See below. So its impossible that we were to deliver a website before you actually created an account on www.ujatcare.com [We have our server logs for this]

Signup Date 04/02/2021
Client For 1 Month
Last Login Date: 05/20/2021 02:34


Next I went to https://angelshomecarellc.net/ and lo and behold I see a website???

Not withstanding this factual inconsistency I then continued to dig further!
We are not perfect! So I wanted to find out what happened.

I am 99% sure is that we use an AI/Automated process that builds and mounts your website within minutes. But only if all the required information is provided by you, the user.

I looked into your account and was surprised to see dozens of ticketed requests from our technician to you from the 6th of April - 4 days AFTER you registered reporting the draft website was ready for your review?
See below:

Henry
Operator
Posted on Tuesday 6th April at 10:43

Hello Keishia,

Your website is ready to review and please provide your agency logo in png or ai/PSD format with a transparent background.
To see the draft you need to log into ujatcare.com
1. Go to Website > your_product_name
2. Click on "Visit Website"

Dear Ms. Fox, I am VERY sorry that you feel as you do, but proceeding from the above facts as recorded in our logs I cannot see where anyone on our team failed to do his or her job?
I also checked our phone logs, and discovered numerous text messages and phone calls [unanswered] made to you by our sales team.

Again I apologize for any frustration you experienced. But I cannot find any action or inaction on my teams part where they did not comply with their duties.

As I mentioned early PLEASE open a ticket and share with us what we can do to improve your opinion and experience.

Bedømt til 5 ud af 5 stjerner

It was a pleasure having UJAT Care as…

It was a pleasure having UJAT Care as our website developer and producer of Marketing/branding videos. Mr. Paul from UJAT Care is very knowledgeable, patient, pleasant, and responsive. He is a professional that cares about her clients and will do anything to help them succeed. I highly recommend UJAT Care for similar Job.
Thank you!
Mirwais M Khan

8. april 2021
Uopfordret anmeldelse
ujatcare.com Inc-logo

Besvarelse fra ujatcare.com Inc

We appreciate your kind words, thank you so much. We will do our best to give you the best service in the coming days as well. We wanted to say a big thank you personally for giving 5 stars. And we wanted to wish you all the success in your business.

Bedømt til 5 ud af 5 stjerner

Great work with the Website creation…

Great work with the Website creation and the best customer service . will recommend your great work. Thanks.

29. januar 2021
Uopfordret anmeldelse
ujatcare.com Inc-logo

Besvarelse fra ujatcare.com Inc

Thanks Ty, We really appreciate your feedback and it was great working with you.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere