Could not return item as apparently it would cost me more to send back item. But offered a size bigger for same price plus postage. Sizing is alot smaller than stated. Will never buy from them again
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Really good service and customer care. I ordered from the UK so obviously a bit of a wait for arrival. When the products arrived they had sleeve badges on them that weren’t advertised. I queried... Se mere
Ordered a jacket on 23rd of Feb and still not delivered or even in the country of delivery, i am beginning to think it will never arrive. I read some negative review prior to ordered but gave the bene... Se mere
Ordered 2 shirts .. ordered xxl but they are more like medium .. Opened dispute with PayPal and U8 do not provide an address for returning items .... Worst I've dealt with. Also I am contacting the r... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We are the supplier of wholesale football shirts.
Kontaktoplysninger
274 Benhiam Street, 4116, Calamvale, Australien
- +61421119669
- info@u8retro.com
- u8retro.com
Surprised by the poor reviews here
Surprised by the poor reviews here. Ordered a shirt that came within the 14 days it suggested it would and the size was perfect. Will be using again
1. september 2023
Uopfordret anmeldelse
Besvarelse fra U8 RETRO
We sincerely appreciate your positive feedback and are delighted to hear about your positive shopping experience with us. It's heartwarming to know that you received your shirt within the estimated delivery time and that the size was a perfect fit.
We value your input and strive to continuously improve our services.
Thank you for choosing us, and we can't wait to welcome you back for your future shopping needs!
Best regards,
U8RETRO
No reply for missing item -Manchester United re
I ordered a Manchester United retro shirt in March. It was dispatched on 6/4/2023. Then returned to sender on 27/4/2023.
I’ve sent several emails asking about its whereabouts and had no response.
27. april 2023
Uopfordret anmeldelse
Besvarelse fra U8 RETRO
I hope this message finds you well. We sincerely apologize for the inconvenience and frustration you have experienced with your recent order of the Manchester United retro shirt. Your satisfaction is of utmost importance to us, and we deeply regret any shortcomings in your shopping experience.
Upon investigating your order history, we discovered that the initial delivery issue was due to an incomplete or incorrect address provided when you placed your order in March. This led to the package being returned to us on 27/4/2023. We understand that this situation was not ideal, and we want to assure you that we take full responsibility for any inconvenience you may have faced.
We covered the cost of the return shipment and immediately reprocessed and reshipped a new Manchester United retro shirt to you. （AUST POST R444920023816226006120901)
We understand that communication has been an issue, and we sincerely apologize for the lack of response to your emails. This is not the level of customer service we aim to provide, and we will be reviewing our communication channels to ensure this doesn't happen in the future.
We want to emphasize that our goal is to meet your expectations and provide a seamless shopping experience. We regret that we fell short in this instance and genuinely appreciate your patience throughout this process.
We would like to kindly request that you reconsider your negative review, taking into account the steps we've taken to resolve the issue. Your satisfaction remains our priority, and we hope to have the opportunity to serve you better in the future.
Thank you for your understanding.
Best regards,
U8RETRO
Terrible quality - don’t do it!!
Terrible quality. Size guide is completely wrong, printing is grainy and dull. These are NOT repro, but rather cheap, poor quality imitations. Do yourself a favour and do not buy!
11. december 2022
Uopfordret anmeldelse
Besvarelse fra U8 RETRO
Dear customer, Sorry for this product didn’t reach your professional standard. Just like we discussed before, we would like to fully refund your order when we receive your returns or we can supply a free jersey for our apologise. Hope you well, Peace and Love.
Really good service and customer care.
Really good service and customer care.
I ordered from the UK so obviously a bit of a wait for arrival. When the products arrived they had sleeve badges on them that weren’t advertised. I queried this with the web chat and they got straight back to me and sent an immediate replacement as well as a couple extra gifts that I wasn’t expecting. Honestly fantastic customer service.
If ordering from the UK, definitely check the sizes and they’re probably not the same as you’re expecting. Large is probably a UK medium but, other than that, there’s no issue. Very happy with the products and would recommend.
26. maj 2021
Uopfordret anmeldelse
100% will be a return customer.
Outstanding service and communication, quick delivery and most importantly a great product.
Would not hesitate to recommend.
27. februar 2021
Uopfordret anmeldelse
Fantastic company to deal with, great value for money
Really have had nothing but great experiences dealing with this company and George.
Great value for money and quick deliveries
Can’t recommend them enough
5. februar 2021
Uopfordret anmeldelse
Besvarelse fra U8 RETRO
Thanks mate
very great quality
very great quality, good price and very efficient
14. januar 2021
Uopfordret anmeldelse
Besvarelse fra U8 RETRO
Thank you
Absolutely good quality shirts
Absolutely good quality shirts, my son loves it, really good material feel. The customer service response is surprisingly quick, and patient to answer all sorts of questions. Definitely 5 stars ！
12. januar 2021
Uopfordret anmeldelse
Besvarelse fra U8 RETRO
Thank you
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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