Absolutely fantastic service, food, and rooms
Absolutely fantastic service from start to finish. We have repeatedly returned, sometimes bringing friends as a thank you / treat. The last time we were there I had a medical incident and the hotel staff were just incredible. We booked the murder mystery dinner evening and as I was sent to hospital they only charged us for one person B&B. They did not have to do that, but the manager also called me whilst I was waiting in A&E to check on me and let me know what was going on and how to get back into the hotel at 4am. I truly cannot explain the extent of my gratitude to the staff at this hotel, who really do care so much. Aside from the way they dealt with that episode, every time we have visited before we have always received the same lovely treatment, fantastic food - both pre-dinner canapes, dinner itself, and breakfast, plus the entertainment from the actors for the murder mystery evening. The food is of the highest quality, as is the customer service and staff's attention to detail. If you are prevaricating as to whether to book, just do it. You will not be disappointed. We will certainly return as soon as possible!