The interaction was super easy and pleasant. Questions were answered very quickly, and international shipping was absolutely hassle-free. I'd be happy to do business with them again. Thank you very... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Hired 2 Santa Cruz bullit’s for my son and myself and rode at Glentress. The team at Tweed valley were amazing right from the bikes to the info we got on where to ride and even eat in town etc.
It’s so rare to get such a personal service in this detached AI driven era, so having a call almost straight away from Tweed Valley Bikes after a problem with my order was incredibly refreshing, an... Se mere
I purchased a Santa Cruz Nomad and agreed on a few spec upgrades with a trade‑in on the unwanted components. The deal felt fair and was easy to reach. Communication throughout the process was exc... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Cykelbutik
- også i
- Arrangør af udendørsaktiviteter
- Butik med udendørstøj og -udstyr
- Butik med udstyr til udendørssport
- Cykeludlejning
- Cykelværksted
Skrevet af virksomheden
A quality driven local bike shop, specialising in Santa Cruz, Ibis, Forbidden and Nukeproof bikes. Based at the heart of Innerleithen's iconic trail network in the Scottish Borders, we are also a Shimano Service Centre and Bike Workshop with experienced mechanics. Run entirely by riders with a passion for the sport; we are more than just a bike shop, also providing mountain bike coaching and guiding through Dirt School.
Kontaktoplysninger
60 High Street, EH44 6HF, Innerleithen, Storbritannien
- 01896 831429
- shop@tweedvalleybikes.co.uk
- tweedvalleybikes.co.uk
The best bikes at bargain prices
4,9
Fremragende
206 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good comms and knowledgeable people to…
Good comms and knowledgeable people to deal with. Test rode a vala when staying up there and then bought mail order. Would recommend. Slight issue on the delivery but they dealt with straight away and very happy with the bike.
13. juli 2026
Besvarelse fra Tweed Valley Bikes
Hi Rory. Thanks for taking the time to give positive feedback despite the courier issue. Very glad to have been able to sort both the Vala and the delivery hiccup out for you and hope you have been enjoying riding it for the moment, TVB
Knowledgeable staff and great service
I received excellent advice and top notch service when recently discussing and eventually purchasing a new ebike. I'm really happy with the bike (an Ibis Oso HD) and highly recommend Tweed Valley Cycles!
10. juli 2026
Besvarelse fra Tweed Valley Bikes
Thanks for the review Wil, it's appreciated. Really pleased to hear you're loving the new Oso HD - we can't wait to get our demo fleet up and running and try one ourselves!
Emergency spoke replacement
Wheel strip, bust spoke replaced, all checked and replaced in under an hour on a Sunday morning. Ready for the trails in super fast time! Thank you TVBs!
5. juli 2026
Besvarelse fra Tweed Valley Bikes
Thanks for the nice review Simon. We always try to do as many on the post repairs and holiday rescues as we possible can - we know what it's like when things go wrong on a trip. Cheers, TVB
Great Service
Firstly, very good advice. Upgrade of brakes discussed, selected brakes illustrated on another bike with them already fitted, options described in detail. Staff own experience of brakes recounted and background of brake manufacturers outlined. Fitting done well within my required time frame. After sale communication spot on. Friendly and enthusiastic staff.
28. juni 2026
Besvarelse fra Tweed Valley Bikes
Afternoon Kenneth. Thanks for the positive review, and with any luck you are getting well with the new Hope brakes. We're all big fans of the GR4's so it's nice to be able to recommend things we personally believe in. TVB
Great service and advice and top…
Great service and advice and top quality work.would highly recommend for bike repairs, advice and knowledge 👍
13. juni 2026
Very helpful and friendly set bike up…
Very helpful and friendly set bike up for my needs
5. juni 2026
Great people and great service make a…
Great people and great service make a great business. The folks at Tweed Valley Bikes deserve their excellent reputation, thoroughly recommended.
30. maj 2026
Helpful staff and a relaxed atmosphere.
3. juni 2026
Went in the shop for a couple of bits
Went in the shop for a couple of bits, staff super friendly taking time to chat. Guys have a great knowledge & of course good selection of products. Even saw them doing an on the spot repair for a guy who'd broke his bike on the trails.
26. maj 2026
10/10 service from the team at tweed…
10/10 service from the team at tweed valley bikes. Over the moon with my recent purchase. Very helpful highly recommend.
23. maj 2026
Excellent After Sales- Great Wee Shop
Without a doubt the best service I’ve had from any bike shop. Anyone can sell a bike, but it’s when something goes wrong with your new prized possession that a good shop stands out. The guys at Tweed Valley wasted no time at all sorting out the problem. They kept me fully informed and sorted the issue out quickly. Everyone at the shop was really helpful. All other bike shops should be like this.
Thanks
1. maj 2026
Besvarelse fra Tweed Valley Bikes
Thanks so much Andy, really appreciate the review. Really glad we managed to get your new Forbidden Druid E issue fixed asap, your build on that thing is stunning! Hope you're enjoying riding in the sun this weekend. Cheers, Janey.
Great communication from the staff
Great communication from the staff. Speedy delivery. Would definitely recommend.
12. maj 2026
Besvarelse fra Tweed Valley Bikes
Thank you very much for the review Lorna - hope your son loves his new Bronson, keep us posted if you need any help with anything.
Very friendly and helpful staff
Very friendly and helpful staff, I can't fault their customer service
2. maj 2026
Great experience
I purchased a Santa Cruz Nomad and agreed on a few spec upgrades with a trade‑in on the unwanted components. The deal felt fair and was easy to reach.
Communication throughout the process was excellent, with clear updates on how everything was progressing. The bike arrived promptly and was very well packaged.
There was a slight issue with one component not matching the advertised spec, but this was handled quickly and professionally with a next‑day courier. Overall, I would highly recommend Tweed Valley... thanks Guys!
29. april 2026
Besvarelse fra Tweed Valley Bikes
Thanks for the review Chris, and really glad we managed to sort the issue out quickly. Hope you're enjoying the new bike :-)
Friendly helpful service and fitted me…
Friendly helpful service and fitted me in for an emergency wheel repair!
25. april 2026
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