My conversation with Joanne was very professional and amicable!!! She was very knowledgeable about the Renewa Skin products, and gave me some valuable information about a particular product... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Stephen was very helpful. My first order was mistakenly shipped without the serum but when I explained the issue, he sorted it right away for me. The response time when I emailed was close to instant... Se mere
Joanne was very accommodating and answered my questions thoroughly. She was patient with me and clearly knew what she was talking about. I am pleased with how the company demonstrates care and interes... Se mere
Matthew was of great assistance during a very messed up process of getting my delivery in my hands. He was very understanding of my dilemma. I finally received my order and I believe it was Matthew... Se mere
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 67 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Prompt response after calling company
I phoned the company and left a message. Stephen phoned immediately as soon as he was available. Customer service is everything.
Joanne was very detailed and…
Joanne was very detailed and professional about the instructions on how to use renewal lift devices.
Bern is outstanding!!
Joanne was extremely helpful
Joanne was extremely helpful, professional, friendly, and answered all my questions. I am feeling confident about using this product.
Joanne was great!
Joanne was incredibly helpful throughout the purchasing process! I look forward to seeing the results.
Carlos has great customer service skills
Carlos was very patient, kind and extremely helpful. He has great customer service skills.
I'm looking forward to be ordering more products in the near future from Carlos. Thank you!
Bren explained products and uses very…
Bren explained products and uses very well. Can't wait for them to arrive.
Joanne was very nice and professional
Joanne was very nice and professional
Hello RENEWA/SKIN 🩷
Hello, My name is Shawn and I just wanted to let you know how much I Love my Renewa/Skin! I'm very Happy I purchased the device !
I had called one of your Representatives Carlos and he was so helpful and knowledgeable about the product and helped me to order more Switzerland Niacinmide Serum ( Big Thank You Carlos!! ). 😊
I appreciated Matthew's prompt response…
I appreciated Matthew's prompt response and excellent communication and customer service. I didn't have to wait days for a response. He simply looked it up and saw the mistake that was made and corrected it immediately! Greatest experience I've probably ever had concerning a mistake/error on any company I've used before!!
Survey for Renewa skin ordering
Joanne, the rep, was very helpful and explained the steps very well. She was also patient and took the time to listen
I reached out because I had issues with…
I reached out because I had issues with my device (the red-light setting wasn't working). Matthew was super friendly and responsive. He was able to get a new device shipped to me with no additional cost. Great customer service!
Joanne
Joanne has been instrumental in my experience with your company. I sent her a text on how to use the product and she advised me that I was missing two serums that I really need. I have I just ordered them and they were on discount. Kudos to HR for hiring Joanne! This girl needs a promotion!!
Nice consultant Bern
Nice consultant Bern
Gave me good information
Can’t wait to receive product
Bern was awesome explaining the entire…
Bern was awesome explaining the entire process. Keeping fingers crossed.
Stephen from customer service is great!
Fast response from Stephen from Customer service! And it was on a Sunday during Labor day weekend. Contacting customer service was easy! Stephan was very nice to deal with.
BUYER BEWARE!
BUYER BEWARE!
The light therapy device does not have the specifications to actually do what it claims to do. It’s basically a red light that vibrates without the correct specs of a REAL Red Light Therapy Tool. The microneedling kits come with only 2 sterile heads but 6 bottles of serum. Four of those bottles are useless without the matching number of sterile heads. PLEASE READ THEIR “100 Day” guarantee! It covers basically nothing, and there are restocking fees, only partial refunds on eligible tools, plus shipping costs to return any eligible item. Oh, and they will deduct the cost of the “free gifts” they sent with your order and charge you for them. I ordered the wrong thing and immediately (within 5 minutes or less) cancelled the order and explained I’d ordered the wrong thing. Customer Service said no problem, a refund would be issued. It took over a month and several emails to get my refund. The day I finally opened a dispute with my credit card company, I had my refund. This company is deceptive, pure and simple. I take full responsibility for not fully reading their return policy. If I had, I would have never ordered from them. Lesson learned.
The company dealt with my concern right…
The company dealt with my concern right away. I’m very happy with their prompt service.
Shelley Fox
Exemplary Skincare Consultant
Joanne was extremely friendly, professional, and helpful with setting up my future SkinLift treatments. She heard and understood my skin issues and was immensely knowledgeable in customizing suggestive products and daily skincare procedures. I so appreciated Joanne’s product information, patience, and time to allow me to make purchase decisions free of pressures.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








