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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Puppy Harbor sells coffee wood chews, a natural single-ingredient chew made from pruned, hand-sanded branches of Vietnamese coffee trees. Real wood that frays into safe fibers, cleans teeth while your dog chews, and actually lasts. We exist for dog parents who are done compromising between durable and safe. With Puppy Harbor, you don't have to choose. Every chew starts as a branch pruned from a working coffee farm in the Central Highlands of Vietnam, where farmers have given their dogs these same branches for generations. The wood is harvested during the dry season, hand-selected for quality, hand-sanded smooth, and naturally dried. Nothing is added. No flavoring, no chemicals, no synthetic binders. Just one ingredient. What makes coffee wood different is how it behaves under a dog's bite. Instead of breaking into hard shards or dissolving into mush, it frays slowly into soft natural wood fibers. Those fibers work like a toothbrush along the gum line, then pass safely through your dog's digestive system. Vets recommend chews that have some give to them. Coffee wood does. A single Puppy Harbor chew typically lasts weeks, not minutes. There is no smell. There is no mess beyond a little natural wood dust. And because it is a true byproduct of coffee farming, every chew is sustainable from the ground up. If your dog loves to chew, and you love your dog, this is the chew you have been looking for.
3,5
10 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 33 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Since we adopted our husky mix puppy he has ingested more fabric, plastic, wood and miscellaneous junk than I would care to admit.
He LOVED his new "stick" from Puppy Harbor!
Although there are bits of "chips" to vacuum up it's less mess than any other toy he has demolished and I feel better about what's going into his tummy!!
Our dogs love the kofibones. It is there go to chew toy. No splinters or chunks breaking off to worry about. Our dogs are aggressive chewers.
It took almost 3 weeks to get the coffee wood chew. I picked the largest size available for my large German Shepherd and it definitely cracked and splintered. Very large sharp chunks that could slay a vampire. Maybe my dog is too hard of a chewer, but they make it sound like these work regardless. Wasted time and money and would not recommend.
Our dog loves the chews! So much safer than the bones we were giving her. Clean up is easier too! Our rottie is still working on one chew so they last a good 2 weeks if not more! She loves it!
Website is easy to navigate and informative. There’s a large variety of products for my puppy’s needs.
Ive waited over 2 weeks to get the product
Likely wont order again.
Ill post product updates if it ever delivers.
Very frustrating
I ordered for the first time and was pleased with the very quick delivery.
The items I chose did not work for us.
After a few glitches with getting a hold of the company, I have to say I received a very good and courteous service.
My dog just loves it. When she wants to chew, she grabs her coffee wood bone.Then continues about her business. It’s nice to have something that is not going to hurt her teeth with her coffee wood bone.
The "30 day refund, no return necessary" guarantee that is mentioned more than once on their site is, in fact, false. I was unhappy with the way that my dog's chew was splintering and cracking dangerously - and yes, I purchased the correct size for the size of my dog - and I reached out to the customer service contact to express this. I was offered a 20% refund and told that they were unable to process any returns or refunds beyond that amount at this time. The product I received did not match the quality that was guaranteed on their website and when I attempted to get my money back, I was unsuccessful. Direct quotes from their website include:
"Not happy with your purchase? No worries, we've got you covered! You may return it within 30 days of delivery for a full refund or exchange, no questions asked."
"The answers are why we offer a 30-day refund — no return required."
Despite these quotes, they do not have follow through.
this coffee chew does splinter into sharp ,pointed splinters ! I have purchased coffee chews in the past and yes they do break down into fibrous small pieces that are completely digestible by your dogs, these are NOT ! I contacted customer service sent pictures of their product and the answer I received was "I should have bought a bigger size" They do NOT honor their guarantee, Buyers Beware for your pups ! I want to add I did contact them repeatedly,and they did talk to mefor a while then chose to ignore me. My bank is handling this matter now!
Besvarelse fra Puppy Harbor
We are sorry your experience with our product was not a positive one. We do want to address this publicly so other customers have the full picture.
We state clearly on our website that purchasing the wrong size for your dog's weight can lead to splintering. Giving a Medium chew to a dog that requires an XL will cause breakage, just as it would with any other product. Sizing is not a fine print issue for us, it is a safety instruction we stand behind.
As we honor our 30-day guarantee, please email us and we will be in touch to make it right for you.
- Puppy Harbor Team
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