Do not use this company. Firstly they took two payments without the order going through. I am still waiting for my refunds. Eventually the order went through for a 24hr despatch but the order took so... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I'm more than happy with this product and service; however, the packaging is awful. The last two boxes have arrived partially opened. These boxes are simply not up to the job of transporting the weigh... Se mere
Does not work. Customer service is poor. Finally got them to agree to take it back but now they state I need to show the original packaging. After 30+ days I can’t find the original packaging so... Se mere
Although customer service was good, the first belt shorted out after 2 months. They sent me another and this one doesn't always turn on the first time pressing the button. The blinking light option o... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Red light therapy
Kontaktoplysninger
700 Ramona Ave., 19120, Philadelphia, USA
- +12345467014
- info@trymedex.com
- trymedex.com
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Back pain
I have been suffering lower, upper back pain for the last 15+ years, I have tried so many therapies ( PRP, Stem cell, physio etc) but nothing helped me, I came across Medex X400 on Instagram and ordered it, have been using it twice a day for last weeks and felt much better, my sciatica pain has gone and overall feel much better and I am not as stiff as before in the morning, will follow up again after 4 weeks, I highly recommend it
This review is based on the quality of…
This review is based on the quality of the customer service only and will update my review when I began to use the product! After ordering, I got scared of the reviews that were saying they were still waiting for their product to arrive… I am glad I reached out to the customer service and was well taking care of by Mia! She updated me every day and made sure I will get my product before Christmas! I’m glad it was delivered yesterday! Just on time… Thanks Mia! Can’t wait to see if this works for my chronic pain in relation with my autoimmune disease… will update in a month!
I received my product.
I received my product after a long wait due an unexpected surge of sales. They had to get the product back into stock. I did receive my product and it works great. Love that it has options if you want to only use red light or just non infrared. I just plugged it in and placed where I wanted it and pushed the button. Automatically runs for 20 min. Very bendable for multiple applications.
I said I would remove my 1 star review…
I said I would remove my 1 star review when I received my product. I am not being allowed to remove review, so i am writing another review. I finally got it. I have used it and I am satisfied with the product.
Ordered on 10th November 2022
Ordered on 10th November 2022. Still no item to this day. I was told be with you 6/7 days. No item. Then 3/4 days. No item. Wasnt informed they were out of stock until I enquired as to where my item was. Also the day I purchased there was an attempted money transfer from the method of payment which I paid with, maybe just a coincidence or not who knows just seemed a little odd as the transactions was the same timing. In my opinion I wouldn't purchase. UPDATE. I have received my goods. Way to late. The person who needed it sadly no longer needs it. I have offered to return the item as PayPal stepped in and refunded me. My god talk about harassment, endless emails asking me to remove my review. Appauling customer service and in my opinion, no compassion when a person is going through a heartbreaking time. Should inform people that they do not have the item in stock and give them options not make them wait Endlessly, then abuse them through a messaging system UPDATE. I am now being threatened by a person in this company by saying they could sue me because I apparently will not give their product back, which I have never refused to give their product back. I work long hours, I work nights, I have a terminally ill mother and have a death in the family. They expect me to wait up and not sleep after doing a 15 hr shift for their courier to pick the item up,or lose pay and not do my job and wait in for a courier. I am being bullied and threatened with being sued and I really I don't think I deserve such treatment.
Order placed Nov 23rd (del. 12/14)
Order placed Nov 23rd. It finally arrived today, Dec 14th. The seller expressed great concern that it took so long for delivery and was very apologetic. I am pleased that it finally arrived, and I must say, it was very well boxed with care.
Still waiting for my product.
Still waiting for my product. When I receive it and give it a try I will be happy to write a review.
Excellent customer service
I haven’t had device long enough to rate how well it reduces pain. I live with a chronic condition that causes several types of pain so even a moderate reduction will be awesome..My rating is based on the excellent customer service I’ve received. Any questions I asked via FB messenger are quickly answered. I’ll continue to use and hope to see difference soon..

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Works for neuropathy
I bought this pad for my neuropathy, after 2 weeks of use I finally get some good night sleep after a long time.
I'm very happy with my purchase.

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NO PRODUCT
Still have not received product.. you took the payment quick and fast... But I still have not received product... No expected date or anything.

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Something easy for a great result
I find the product to be very good and effective, my elderly parents are using it and they are find it very easy to use .

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red light therapy wrap.
After trying and wasting time and a lot of money on so called 'miracle cures'.
from pills to potions to special shoes etc. nothing worked for me.
many years ago my Dr. used a red light therapy on a wound that wouldn't heal, it worked.
So I decided to try this product, red light therapy belt for my diabetic neuropathy, edma, bad blood flow, and osteoarthritis.
After just three weeks, my neuropathy has markedly improved, my blood flow has improved, can't say about the osteoarthritis yet.
I damaged my lower back using a chainsaw four years ago, painkillers and a back brace were my norm.
but after using the red light therapy belt can now bend my lower back with relative ease. I can't say that it will work for everyone, but my partner can't believe how my life has changed now both physically and mentally.
she is that blown away with it she tells everyone.
thankyou.

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Medex pad-400
. So far used it almost every day and seeing slightly improvement on my knee pain . Of course significant improvements expected in 4+weeks . Overall pleased with purchase and would recommend.

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I have yet to receive my order/ i did receive my order
I have yet to receive my order , its been almost a month, ive reached out to the company and they just said , they ran out just when i ordered and they are waiting on shipment, butttttt..they charged my credit card andvi have no product not happy , will take further action .they should of explained that there will be a delay in receiving my product but they didnt they just kept saying it is on its way until i got a little nasty with someone and thats when they said they ran out...not happy with the company...i finally received my product a month late..i have used it as directed but have noticed little difference

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Ordered for my 75-year-old father
I have ordered this for my 75-year-old father who has lost his wife my mom or 51 years. Dad doesn't sleep well till he is exhausted due to pain in his body.
I'm up and down with him at night trying to help him.
Ordering was fast and easy. I've read all about red light therapy and this does ease his pain. Spoke online with Mia their Customer Serice Rep she was great to deal with helped me with the order process.

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Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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