I had a very disappointing experience…
I had a very disappointing experience with True Cost Compounds LLC.
I placed an order that I never received. After reporting the issue, I made multiple attempts to resolve the matter directly with the company.
On April 21, 2026, Justin Davis acknowledged my refund request in writing and stated that the refund should be returned to my account the following week. Despite this representation, I never received a refund and was not provided proof that any refund was processed.
I also attempted to resolve the matter through the Better Business Bureau and other consumer protection channels but was unable to obtain a resolution.
Based on my experience, communication and customer service were extremely poor, and I would urge others to proceed cautiously when doing business with this company.








