DO NOT USE TRUGREEN. The tech left digital notes indicating that he left messages for me at my home regarding my yard, however, he didn't. My yard as more weeds in it then when they started. The p... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
TruGreen did not even apologize. They continue to want me to continue the service without a guarantee that I will get the service that I would be paying for. Even when they were spraying my yard, the... Se mere
Virksomheden har svaret
Purchase an ($800) “ONE YEAR” chemical treatment for Lawn, shrubs, & trees. It included 16 treatments. They serviced my yard with ALL 16 treatments within 6 months. THEN BEGAN CHARGING MY CRE... Se mere
Virksomheden har svaret
Communication, friendly, David C in terrific!
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.
Skrevet af virksomheden
TruGreen Guarantee
Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.
Kontaktoplysninger
330 East Douglas Road, 34677, Oldsmar, FL, USA
- (813) 855-4887
3,6
Middel
9 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 92 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra TruGreen - Tampa West
Thanks for the great feedback, Gayle! We are happy to hear this.
If there were Zero stars I would give…
If there were Zero stars I would give it. Killed my grass, kept spraying dead grass with no communication. Awful.
3. december 2024
Uopfordret anmeldelse
Besvarelse fra TruGreen - Tampa West
Hi Mark, we are sorry to hear that you are having issues with our service. Our goal is to give great service every time we’re on your lawn. Please email us at reviews@trugreenmail.com with your name and phone number associated with the account so we can take a closer look. -MS
DO NOT USE TRUGREEN
DO NOT USE TRUGREEN. The tech left digital notes indicating that he left messages for me at my home regarding my yard, however, he didn't. My yard as more weeds in it then when they started. The previous owner, Alan, told me to contact Chris Smith. The problem is that no one answers the direct lines to the local franchise so it all goes to the service center and they don't know Chris Smith. This is a terrible company. I was told that Chris would call me in 48 hours, but it hasn't happened. I will be canceling my service and writing a bad review wherever I can.
13. september 2024
Uopfordret anmeldelse
Besvarelse fra TruGreen - Tampa West
Hi Paula, we are sorry to hear our services didn't meet your expectations. We would like the opportunity to address your concerns, so please email us at reviews@trugreenmail.com with your name and account information. -MS
TruGreen did not even apologize
TruGreen did not even apologize. They continue to want me to continue the service without a guarantee that I will get the service that I would be paying for. Even when they were spraying my yard, the service never helped the condition of my yard.for years
12. november 2023
Uopfordret anmeldelse
Besvarelse fra TruGreen - Tampa West
Hi Ramy, we sincerely apologize for your negative experience. Please email us at reviews@trugreenmail.com with your name and phone number so we can look into this. Thank you for your feedback as it is one of the many ways we can improve our services. -CR
For few years true green was green
For few years true green was green
Now is true Brown, they mess up my yard and want me replace the lawn,
Well let see what my attorney say
6. november 2023
Uopfordret anmeldelse
Besvarelse fra TruGreen - Tampa West
Hi Alfonso, we are sorry to hear our services didn't meet your expectations. Please email us at reviews@trugreenmail.com with your name and account number and we will have our team review this. We look forward to hearing from you. -CR
Very dissatisfied
Very dissatisfied , they send me a Text saying that the arrive, 1 minute later they tell me they complete the treatment, I was waiting in my back yard waiting for the guy to complete , when I went to the front of my house the guy just put the sign saying that the job was completed , and he take off
9. maj 2023
Uopfordret anmeldelse
Trugreen scam (they say it’s legal)
Purchase an ($800) “ONE YEAR” chemical treatment for Lawn, shrubs, & trees.
It included 16 treatments. They serviced my yard with ALL 16 treatments within 6 months. THEN BEGAN CHARGING MY CREDIT CARD. WITHOUT NOTICE!
Spoke with 4 Trugreen people. I was told “they did nothing wrong because I “received a year’s worth of services”.
I replied “ in 6 months throughout fall and winter”. He said I got what I was sold.
A Smug representative from Trugreen just called me and he clearly wanted to argue his case. I hung up angry. He immediately called back. I didn’t give him a chance. He got full-blown angry woman words and I hung up. He clearly intended to harass me.
This is a scam. Do NOT Prepay. Do not use this company! They will finish your services as fast as they can, and start charging your card without notice. They will distress your lawn with this process.
During the 6 months they did service; My lawn went from beautiful to destroyed. I had to replace my lawn.
Trugreen is the worst company ever!
CEO John Cowles….DO BETTER!
Review your Branch operations. Hire people who care.
1. september 2022
Uopfordret anmeldelse
Besvarelse fra TruGreen - Tampa West
Hi Kelly, we’re sorry to hear that your experience was unsatisfactory. Thank you for the chance to review your account in order to resolve your situation. Please email us at reviews@trugreenmail.com with your name and account number. We look forward to hearing from you!
I live in Clearwater
I live in Clearwater, FL and I have used true green for over 18 months. It was ok at the beginning but after a few months my grass started to die. Their technicians are not knowledgeable and the supervisors don't solve anything. Not recommended at all.
20. august 2021
Uopfordret anmeldelse
Besvarelse fra TruGreen - Tampa West
Hi Javier, we are sorry to hear that you are having issues with our service. Our goal is to give great service every time we’re on your lawn. Please send us an email at reviews@trugreenmail.com with your name and account number so we can review and get in touch. Thank you!
TruGreen killed my lawn for $55.95…
TruGreen killed my lawn for $55.95 monthly!!! Customer service is the worst ever!! When I call to cancel the service, I was offer a field manager come check it out, so much concern about lawn was given during cancellation and other time they would leave a message for a manager…. BYE
12. august 2021
Uopfordret anmeldelse
Besvarelse fra TruGreen - Tampa West
Hi Barbara, we're sorry to hear you’ve cancelled your service with us. Our goal is to provide great service for all of our customers and it sounds like we missed the mark for you. If there is anything we can do for you at this time, please email us at reviews@trugreenmail.com so we can get in touch.
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