BEWARE: When you hire a treatment plan for one year it is actually a LIFETIME PLAN THAT YOU PHYSICALLY HAVE TO CALL TO CANCEL, IF THEY LET YOU CANCEL. I thought "auto-renew" was only for the Departmen... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Worst company ever. Too bad I can't give no stars. The local Rochester New York office has no management/customer service skills. I have no issue with the techs that do the actual service except fo... Se mere
Virksomheden har svaret
TruGreen over applied fertilizer and weed control to my lawn then denied it. They applied 3 applications in 30 days. I initially called and they denied it. Then I left a message for management in Roch... Se mere
Virksomheden har svaret
Terrible charged me for services they never preformed.my lawn is in worst shape after hiring trugreen
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.
Skrevet af virksomheden
TruGreen Guarantee
Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.
Kontaktoplysninger
40 Ridgeland Road, 14623, Rochester, NY, USA
- (585) 424-6330
2,6
Under middel
4 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 93 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
BEWARE
BEWARE: When you hire a treatment plan for one year it is actually a LIFETIME PLAN THAT YOU PHYSICALLY HAVE TO CALL TO CANCEL, IF THEY LET YOU CANCEL. I thought "auto-renew" was only for the Department of Motor Vehicles. Very dangerous company and they will hang up on you for asking about your bill.
5. maj 2023
Uopfordret anmeldelse
Worst company ever
Worst company ever. Too bad I can't give no stars. The local Rochester New York office has no management/customer service skills. I have no issue with the techs that do the actual service except for the one that burned my lawn last year. If only the company had repaired it properly without me having to call this whole growing season. Horrible service.
17. oktober 2022
Uopfordret anmeldelse
Besvarelse fra TruGreen - Rochester NY
We really appreciate you sharing this feedback with us, Deb. Please know our team is here to help if you are still in need of assistance! Feel free to reach out to us at reviews@trugreenmail.com with your contact information and account number, and our team will gladly support you from there. -RS
TruGreen over applied fertilizer/weed control to my lawn.
TruGreen over applied fertilizer and weed control to my lawn then denied it. They applied 3 applications in 30 days. I initially called and they denied it. Then I left a message for management in Rochester NY and sent emails to report what they did and to date have not heard back from them. Web info advises if over fertilized/weed control to water heavly. Tru Green said they do not water, even after I told them I am out of town and the water is off at my house. Again, they applied 3 applicanions in 30 days. I have ring camera evidence as well as their service statements. Waiting for my bluegrass sod to die.
3. maj 2022
Uopfordret anmeldelse
Besvarelse fra TruGreen - Rochester NY
Hi Randall, we are sorry to hear that you are having issues with our service. Our goal is to give great service every time we’re on your lawn. Please send us an email at reviews@trugreenmail.com with your name and account number so we can review and get in touch. Thank you!
STAY AWAY their crooks
Terrible charged me for services they never preformed.my lawn is in worst shape after hiring trugreen
26. juli 2021
Uopfordret anmeldelse
Besvarelse fra TruGreen - Rochester NY
Hi Cindy, we are sorry to hear that you are having issues with our service. Our goal is to give great service every time we’re on your lawn. Please send us an email at reviews@trugreenmail.com with your name and account number so we can review and get in touch. Thank you!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.