Trugreen is a disaster. Parts of my lawn were burned from over-application of fertilizer. Most of the rest was overrun by crabgrass. Worse, it is impossible to reach the local office. All calls are fo... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Horrible customer service. They put something on my lawn which killed it in certain spots and bright green in others. You can see the path they walked when they applied the chemical. I tried several t... Se mere
Virksomheden har svaret
Horrible service. They did not show up this month. They also counted 2 visits on the same day as two separate visits. I am cancelling them tomorrow for a full refund. Stay away from this company. I do... Se mere
Virksomheden har svaret
Very unprofessional and dishonest. Not surprisingly my yard has continued to have mosquitos. I've seen service people come and leave my property within 5 minutes, it is a very large property and there... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.
Skrevet af virksomheden
TruGreen Guarantee
Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.
Kontaktoplysninger
60 Owens Drive, 7470, Wayne, NJ, USA
- 9733212160
2,6
Under middel
4 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 93 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Trugreen is a disaster
Trugreen is a disaster. Parts of my lawn were burned from over-application of fertilizer. Most of the rest was overrun by crabgrass. Worse, it is impossible to reach the local office. All calls are forwarded to a national call center so problems are never resolved. It took 5 calls to cancel my service.
1. august 2024
Uopfordret anmeldelse
Besvarelse fra TruGreen - North New Jersey
Hi DP, we're sorry to hear you’ve canceled your service with us. Our goal is to give great service every time we’re on your lawn and it sounds like we missed the mark for you. If there is anything we can do for you at this time, please email us at reviews@trugreenmail.com with your name and phone number. -MS
Horrible customer service
Horrible customer service. They put something on my lawn which killed it in certain spots and bright green in others. You can see the path they walked when they applied the chemical. I tried several times to contact customer service to no avail. Even tried to contact the corporate office, but there is no way to contact anyone in their executive office. BEWARE when you can not speak with people who might be responsible for running a company. This is probably the reason why they are paid in full up front. Better off using a local company who will respond. Shame on Trugreen.
17. marts 2022
Uopfordret anmeldelse
Besvarelse fra TruGreen - North New Jersey
Hi Steve, thank you for letting us know your thoughts about our customer service. It looks like we fell short on exceeding your expectations, and we would like to apologize for your negative experience. Please email us at reviews@trugreenmail.com with your name and account number, and our team will support you from there. Thank you!
Horrible service
Horrible service. They did not show up this month. They also counted 2 visits on the same day as two separate visits. I am cancelling them tomorrow for a full refund. Stay away from this company. I do not know how they are still in business.
1. september 2021
Uopfordret anmeldelse
Besvarelse fra TruGreen - North New Jersey
We’re sorry to hear that this was your experience, Gappy. Our goal is to give great service every time we’re on your lawn. Please email us at reviews@trugreenmail.com with your name and account number so we can look into this!
Very unprofessional and dishonest
Very unprofessional and dishonest. Not surprisingly my yard has continued to have mosquitos. I've seen service people come and leave my property within 5 minutes, it is a very large property and there is no way they can adequately spray in such short a time. So the mosquitos are always there. When I asked for repeat service which they promised to do if I was still seeing mosquitos they wouldn't come for at least a week, meaning our weekend get together with friends was ruined by mosquitos. Bottom line, I paid for a mosquito free yard this summer and I didn't receive it. Also their customer service was rude about it, and argued with me instead of apologizing and following up with their lazy employees.
30. august 2021
Uopfordret anmeldelse
Besvarelse fra TruGreen - North New Jersey
Hi Sharon, we're sorry to hear that this was your experience, and we would like to apologize for any inconvenience this may have caused for you. Please email us at reviews@trugreenmail.com with your name and account number, and our team will support you from there. Thank you!
Dette er Trustpilot
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