Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Truckman were so helpful from my initial call to help fix my roller shutter on my truck. A meeting was setup within a few days at the Dudley site. When I arrived I was met by Emily Robinson who was s... Se mere

Bedømt til 5 ud af 5 stjerner

Emily could not have been more helpful with having my end profile changed on the Truckman roll top. Excellent showroom with endless coffee and ice creams. Dave is also on hand. The fitters did a grea... Se mere

Bedømt til 5 ud af 5 stjerner

What a great company to deal with, from the quick email responses to my questions, to me turning up with no appointment just to take a look and then having my ARB awning fitted to my roof rack using... Se mere

Bedømt til 3 ud af 5 stjerner

Bought new canopy handle and lock from truckman. Can't just by the barrel you have to buy the complete handle etc. Key worked for six months then zilch. Copies amount of penetrating oil made no diffe... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Leverandør af lastbilreservedele
  2. Cylinder- og motorservice
  3. Bilreservedelsbutik
  4. Butik med biltilbehør
  5. Butik med tilbehør til biludstyr

Skrevet af virksomheden

Truckman is the UK's largest hardtop manufacturer. For over 35 years, Truckman has been recognised as one of the UK's leading hardtop and accessory suppliers for the pickup market, catering for both leisure and commercial customers. Truckman offers over 25,000 different products, from conversions and drawer systems to hardtops, seat covers, stainless steel, hardtops, tonneaus and many more! Truckman hardtops are renowned for their robust, secure and stylish features, which is why Truckman is the chosen UK OEM Approved accessory supplier for Isuzu, Mitsubishi, Nissan, Toyota and VW. Truckman is proud to work in partnership with the National Farmers Union (NFU).


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

390 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(390)

26 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Had my money in November, delivery March!

Had my money in November. Delivered a canopy a month later. Failed to deliver the brackets. Another three weeks for those. Meanwhile a £3500 canopy is sitting in the garage.
Then the roof rack was delayed. That was then due in February. Then it wasn't, then it was March. Four months after paying for it!
Avoid this place. Buy something else.

24. januar 2025
Uopfordret anmeldelse
Truckman-logo

Besvarelse fra Truckman

Hi Paul,
We are sorry that part of your order has been delayed. As we explained, the products you ordered are shipped to us from Australia. Unfortunately, due to the distance, there can be shipping delays, which can be due to adverse weather conditions, customs clearance etc. We appreciate that delays such as these can be frustrating, but they are beyond our control.

Some of your items were despatched, as they were held in stock, or we received the shipment. This was agreed with you, to avoid you waiting on the whole order becoming available.

Regular updates have been provided to keep you aware of any delays.

Once again, we apologise for any inconvenience the shipping delays may have caused you.

Thanks
Truckman

Bedømt til 5 ud af 5 stjerner

Fab Customer Service always…

I had a couple of minor issues with my truckman top over the past two years and on both occasions the Truckman team have always one above and beyond providing me with replacement items without fuss.

9. januar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Paid upfront for a two hour fitting for…

Paid upfront for a two hour fitting for bed rug and still waiting 4 hours later - they have not got the right size bed rug either so having to compromise. All in all wish I had not bothered.

16. januar 2025
Uopfordret anmeldelse
Truckman-logo

Besvarelse fra Truckman

Hi Matthew,
Thank you for your feedback. As discussed at your visit, the product you purchased was labelled incorrectly by the supplier on both the packaging and product itself, stating that it was suitable for your vehicle shape when, in fact, it was for a previous generation.

This would only have been realised at the time of fitting and is sadly not something we could have avoided.
We are always honest and transparent, so notified you immediately and visually explained this to you.

As we did not have a like-for-like replacement in stock, you were provided a couple of options for this to be resolved which regrettably did cause a delay in the work. I understand that the appointment took longer than expected, this was explained to you by our front of house team who kept you updated throughout your visit.

I sincerely apologise that you are unhappy with your visit to us. We acknowledge that your visit didn’t occur how we both would have wished, and we hope that we can earn your trust back in future.

Kind Regards
Truckman

Bedømt til 5 ud af 5 stjerner

Superb

Superb, quick friendly and efficient help from Tim on the online chat via website. My order queries were dealt with to ensure I was ordering the correct items. Will definitely use truckman.co.uk again. Thanks

19. november 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Couldn’t ask for better service

Whilst looking through the online pages started to chat to the live online assistant…brilliantly helpful and made finding what I wanted even easier which was great as I live in Germany.,,
Since Brexit ordering from the UK is a nightmare…but the Truckman site showed / offered me the item minus UK vat and a very reasonable delivery price…The order was delivered to my door in Germany within three days of dispatch!! what more could you ask for….
Can’t say enough good thing about Truckman…who by the way had a genuine part that my local Toyota dealer could not get for my HiLux….

15. november 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

truckman top

Truckman havent helped me once out of warrantee even with long term and continual reoccurring faults. just spent another £100 on the handle which is a lot of money for a cast metal handle
so some good alternatives that myself and others are looking at replacing top with. i expected it to last the life of the truck but dont think it will.

7. november 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Truckman Suppot

Truckman support have helped me out of a jam twice now with products they distribute for Mountain Top.
Technical knowledge provided, coupled with a swift response time was a great help in resolving the issues I was experiencing.

16. september 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very grateful the service the aftersales team

Had an issue with the locking mechanism quite a few months after fitting the truckman.
Contacted the customer service team and have had a very quick and informed response and resolution within hours.
Very grateful the service the aftersales team provided.

17. september 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Customer After Care and Support

One of our vehicles was broken into which had damaged the roller-shutter and lock on the back of the truck. The roller-shutter had only been purchased in March 24. The customers services team upon calling and the after care team upon repair where extremely supportive and went out of their way to rectify this issue for us. Personal and non-replaceable tools were taken which caused upset due to the sentimental value of them and the staff were so lovely at what was a sad time so we wish to thank them all for their kindness. Amy-Mavis Buttery - Operations Lead - Silvaman Group Ltd

6. september 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Really pleased and would 100% recommend!

I recently bought a GLS canopy for my Toyota Hilux invincibleX and I have to say it’s amazing!! It fits perfectly, the colour matches spot on, it’s finished to a high standard and looks the part and finishes the truck off it’s looks amazing now. Thank you Truckman I would recommend anyone wanting to get a canopy to use Truckman you will not be disappointed the service was outstanding delivered within 2 days as well!

15. august 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Ranger GLS Hardtop Canopy

Having been back to Truckman (Dudley) twice this year for warranty work to re-attach the headlining on my Ford Ranger GLS Hardtop Canopy, I was both surprised and delighted that when it happened again, they offered to replace the complete hardtop for me. The team at Dudley are just amazing and I cannot fault them, their service or their products. Special mentions to Kelly who has always looked after me. As a company, we now have 7 Rangers and all of them have been fitted with Truckman products.

Thank you Truckman

8. august 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Outstanding service

Outstanding service
Fantastic help (from K.) with sourcing and promptly sending an obscure part for a pick-up's roll top.
Much appreciated.

9. august 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great products and exceptional service

Always great customer service on the phone and via email
Quickest delivery time ever and when the products arrive even the biggest most awkward items are in perfect condition and packed on a pallet with care
What can I say, there’s more than one reason we keep coming back to these guys

1. august 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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