I bought this thinking it would be great I cant even get Tronxy support to even answer me you spend 3k on a printer and should get support . Should we all do a lawsuit against them for this?
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bought a 2 colour upgrade for my TronXY 2PRO which worked for a day, then packed up. Spent 3 months back and forth with emails, their tech department getting more and more inventive on tests I shou... Se mere
I purchased a Tronxy Moore 1 Clay 3D Printer, which turned out to be my worst 3D printing investment thus far. It lacked a proper manual for operation. After reaching out via email, they eventually pr... Se mere
I sit and watch the different colours being printed and I am really impressed at the pigment stability,no fading or blotches just a really nice layering of filament. From a boring object to an exc... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Shenzhen Tronxy Technology Co., Ltd. was established in 2015, which is a manufacturer and trader that specialize in the research development and production of 3D printer, 3D printer material and the service. We are located in Shenzhen, China , with con...
Kontaktoplysninger
I bought a Tronxy xy2 pro
I bought a Tronxy xy2 pro, the power supply is going bad and making lots of noise. Tronxy will not warranty because I didn't buy from their website. It was 3 months old when the issue started, I gave up on the machine for a couple of months to move to another state and have resumed my endeavors to get help...no help from Tronxy
Worst customer service and low quality products
After buying an hotbed sticker it melt on literally the first print, ruining my print and making me lose a lot of time while scraping the remainings from the hotbed.
But the worst part is the customer service.
I wrote a mail to them and all they did was saying the fault was mine and i was using wrong settings. I still use the same settings and had no issues at all with the printer, the hotbed, other stickers etc. and they are still saying they can't do a thing
Returns Not Accepted - Buyer Beware
Tronxy X5SA 500 Pro Multifunctional CoreXY 3D Printer Kit was junk out of the box. Tronxy's response is that they do not accept returns, but do offer lifetime after-sale service. Two of our engineers with vast 3D printer experience have wasted hours of time trying to trace the issues. First obvious issue was a bad switch, which Tronxy is replacing, but in the meantime, we found a bad board as well. We want to return it - it's already disassembled and back in the box - but Tronxy says no.
Keep trying to contact the company with…
Keep trying to contact the company with a question and I get no response.
Tronxy's multi coloured filament
I sit and watch the different colours being printed and I am really impressed at the pigment stability,no fading or blotches just a really nice layering of filament.
From a boring object to an exciting one, the filament spool that gets better and better towards the middle, I am pleased with the results from this spool of multi coloured filament it brightens up the drab and let's you see different colour combinations.
I always measure my filament to see if it falls within tolerance, +/-.005mm and
Tronxy's multi coloured filament does fall within these specs, and also brings a refreshing colour variance to the project.
Would I recommend, Yes, for the fun 3d print projects.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








