False Advertising / Gross Repetitive Meals: These meals were horrible. It's sweet potato galore, barely any meat, bland and so many additives they don't disclose. Advertised as healthy when they a... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It's one thing for Trifecta's food to be great. You'd expect that, right? It's another to provide outstanding client service. Trent helped me with my subscription and took the time to walk me throu... Se mere
Virksomheden har svaret
I accidentally ordered way too much on Trifecta due to my own mistakes. I called Trifecta and was dreading getting a run-a-round. BUT...Dave was incredibly helpful as he straightened out everything in... Se mere
Virksomheden har svaret
I give it to 3 star for constructive criticism. subtract 1 star for packaging, Factor and Trifecta Nutrition packaging takes away from the presentation and making it in very close and long con... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
As seen on Netflix, Trifecta is a meal delivery service that delivers pre-cooked, balanced meals to customers' doors in all 50 states. Our meals are designed to be healthy and convenient, and can support a variety of diets and goals, including weight loss and fitness. Trifecta meals are made with high-quality, sustainably sourced ingredients, including lean proteins, complex carbs, and vegetables. They also offer chef-curated meals that fit specific diets, such as keto, paleo, and clean meals.
Kontaktoplysninger
3,7
Middel
128 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
AWFUL DELIVERY SERVICE
Awful delivery services! I’ve been using Trifecta off and on for several years and until this year, 2022, I would have given them a 4 to 5 star rating. This is the THIRD time this year I’m having to complain to customer service about my delivery. The box is put in my front yard, not on my front porch. The primary issue with this is that in the yard, the box is not easily visible. I may not see this perishable package for several hours or more. I have a 5 y/o drought tolerant landscape consisting of tall plants and shrubs. I’ve complained to customer service twice and both times I thought my concerns were heard. HOWEVER, I just pulled into my driveway from an overnight trip and see the orange box sitting in the front yard. The box has leaking stains on it and fluid dripping from it as I picked it up. I’m guessing it’s been sitting out in the sun for close to the 24 hours I’ve been away. My neighbor came by twice to feed my dog. He would have seen the box had it been on the front porch and brought it inside. It doesn’t matter how delicious the food is if my customer service and delivery service are stressful.
25. september 2022
Uopfordret anmeldelse
Besvarelse fra Trifectanutrition
Hello Ashana, I am so sorry with your experience with our carrier. I understand how frustrating this situation is. We have since changed and updated carriers. If there is anything we can do as additional resolution please reach out. I sent you an email as well. I look forward to hearing from you.
Awful customer service
Awful customer service. Good luck getting ahold of anyone if you have a problem! I’m an airline pilot, and ordered some food while at training. The moves me to a different city, and I tried addressing the issue well outside of the STRICT, UNWAVERING 7 day cancellation policy, and inside the 7 days, continued to try to have the shipping address changed BEFORE it shipped. Still no response to emails, no call backs, and no answer on the customer service line. So the shipment went out to an address where I no longer was. This could have been remedied and I’d be a satisfied customer. The food is not bad, not great, but edible. Just know that they want your cash, and that’s the most important thing to this company. They don’t care if you get your food, as long as they get paid. Many other services out there with much better food, and stellar customer service. Stay away from this one.
23. november 2021
Uopfordret anmeldelse
Besvarelse fra Trifectanutrition
We sincerely apologize for your negative experience and we appreciate your honest feedback.
We are a weekly meal delivery subscription. Once you have selected your meal/items, your account will default to a weekly schedule. We provide a ‘skip weeks’ feature for weekly subscribers right on the account dashboard. The last day to skip/cancel an order is the Friday before the delivery.
Once we're past our Friday cutoff it is not possible to cancel/update orders processed for the coming week. In dealing with perishable goods, we have strict cutoffs to allow us to properly forecast and successfully fulfill orders nationwide without delay. I'm sorry we could not be more flexible.
The food is subar
The food is subar. I tried to cancel 5 days before my shipment date and was told I couldn't and they refused to refund me. Had to go to my bank to get my money back - avoid!!
22. november 2021
Uopfordret anmeldelse
Besvarelse fra Trifectanutrition
Hi Sam, I am so sorry for your experience with us. I want to address a few things with you and ensure you are taken care of. Please reach out to us when you have a moment. Again my apologies. I hope to speak with you soon.
Looked good on the surface but meals never arrived
Looked good on the surface but both deliveries never arrived. Look for someone else.
3. september 2021
Uopfordret anmeldelse
Besvarelse fra Trifectanutrition
Hi there, I’m sorry to hear about your experience. I apologize for our delayed response, as we were recently made aware of Trustpilot, but we value your feedback and want to make sure you’re taken care of - I’d love the opportunity to discuss the matter further and provide any form of resolution if possible. Please feel free to respond with a way to get in contact and I will be in touch.
PLEASE RUN AWAY FROM THIS HORRIBLE MEAL COMPANY
I purchaSed 12 meals and I could even finish 1 meal, because their food was horrible, bad taste! Turn bad & rancid when It arrived.
Definitely the worst experience ever.
And don’t forget there’s no cancel/ unsubscribe option on their website, no live chat and I found out I had to call them on the phone to canceled it
31. juli 2021
Uopfordret anmeldelse
Besvarelse fra Trifectanutrition
Hello Tatan, I sincerely apologize for your negative experience and we appreciate your honest feedback.
We strive to improve our recipes and offer a variety of flavors to cater to different taste preferences. We understand that taste is subjective, and we regret that our meals were not to your liking.
If the meals were spoiled please do not hesitate to reach out.We take food safety very serious.
We have made a lot of improvements and changes since you review. If there is any further resolution I can offer, I would love to connect.
Omg so bad meals came opened and…
Omg so bad meals came opened and unediable. Don’t fall for it. Gross
21. november 2020
Uopfordret anmeldelse
Besvarelse fra Trifectanutrition
Hello Ashlynn, thank you for reaching out. I am so sorry to hear about your delivery. I could not locate your profile but if there is anything we can do to amend the situation please reach out.
Great option to meal prepping
Started supplementing my own home cooked meals with Trifecta, to keep me on track and avoiding fast food cheat meals. Tasty healthy meals, and conveniently delivered to my house every few days, so they're always fresh. Great option if you're trying to be healthy and don't want to meal prep all the time.
15. juli 2020
Uopfordret anmeldelse
Besvarelse fra Trifectanutrition
Hi Curtis - Amazing review!
We appreciate your support and am thrilled to see our meals have been a great help to your daily routine! Please let us know fi there's anything more we can do!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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