Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Staff were polite and shipping was fast. The problem occurred when they shipped the item to me and listed it as a document. Well that wasn’t true and customs caught it. This made customs charge me $1... Se mere

Bedømt til 5 ud af 5 stjerner

I'd not heard of Tribz before, so was a little hesitant placing an order. I however need not have worried - great value, quick dispatch & very responsive (Kavi). The router labelled as 'Pristine' look... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Bought a router from them and couldn't get it to work being user error rather than the hardware. They had the router back and issued a full refund immediately upon receipt of return. Sometimes thin... Se mere

Bedømt til 5 ud af 5 stjerner

Fast delivery of our router, then when we needed help, Sam went above and beyond to assist us setting it up. His knowledge was first class and his ability to explain in layman’s terms was both inspi... Se mere

Virksomhedsoplysninger

  1. Online markedsplads
  2. Mobiltelefonbutik
  3. Computerbutik
  4. Butik med brugte computere

Om tribz

Skrevet af virksomheden

looking for pocket friendly, planet positive purchases? at tribz, we've got you covered!

tribz - carefully curated collections for curiously conscious consumers, by a collective of eclectic, eccentric & always ethical entrepreneurs. sustainably stylish selections guaranteed to be planet positive & pocket friendly. everything from plant based supplements to pre-loved tech.

welcome to the tribe and thanks for your support! We really appreciate it!


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

92 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Tribz - Sam

Communication was great from start to finish..

Sam is a pleasure to talk to and helps you out step by step if you have any issues

100% I will use Tribz again when I require anything..

2. april 2024
Bedømt til 5 ud af 5 stjerner

Nokia router 5g 3.2

Great customer service from two very knowledgeable guys fantastic deal on the Nokia 3.2 router quick delivery and product was as described. I now have 5g WiFi in the whole house runs like a dream . And knocks my old WiFi from sky out of the ball park. 😀 I can definitely recommend this company and will use again. One week on and with speeds over 700 could not ask for better

24. maj 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I had issues with connectivity to a…

I had issues with connectivity to a router, Upon contacting customer support I returned and received a new router promptly. I had the same issue with this, issue I believe was nothing to do with faulty router or any negligence from company side. I got on a call with Sam and once we couldn't figure out the issue together he offered an upgraded router free of charge which again was promptly delivered and now all running correct. A great company to deal with. Issues happen that are no ones fault and the way these guys went above and beyond to remedy I would have no hesitation buying again, in fact they would be my go to.

5. april 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amended review

I posted an earlier, less than flattering, review when I was frustrated by the lack of response from Tribz, but once they picked up on my complaint, they acted very promptly to remedy matters. I'd be happy to deal with them again and I'd happily recommend them.
John

9. april 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great

Good, friendly service. Part of the order was forgotten, but after contacting support was immediately rectified.

12. marts 2024
Bedømt til 5 ud af 5 stjerner

Tribz provide a first class service

Fast delivery of our router, then when we needed help, Sam went above and beyond to assist us setting it up. His knowledge was first class and his ability to explain in layman’s terms was both inspiring and informative. We then had issues with the original router and on calling Tribz they sent a replacement within 24 hours.

Would highly recommend Tribz and they will definitely be our go to company for any future needs. Cannot say how impressed we were with Sam and the service provided by Tribz.

29. februar 2024
Bedømt til 2 ud af 5 stjerner

WiFi device didn't work

WiFi device didn't work. Initially, company helpful but failed to resolve problem- and all went quiet. Finally, received refund but disappointing customer service.

2. januar 2024
Bedømt til 1 ud af 5 stjerner

5G Router faulty after 9 months, no support from Tribz

Order 8367111 on 18th May 2023 - Ordered a Nokia Fastmile 5G router, arrived promptly, great. Until it recently stopped working that is, and contacted the Tribz support email address.

No response at all.

Beware, this retailer only provides 6 months warranty on these used tech goods and seems like they are not in the slightest interested if/when after 9 months it spontaneously ceases to function.

Not exactly the "planet positive choice" that it states on the provided setup documentation, as the unit is now useless e-waste.
Not only that, but this model was end-of-life before Tribz re-sold it (Nokia no longer supports this Fastmile gateway, it's obsolete and the last firmware update was released in October 2022).

27. februar 2024
Uopfordret anmeldelse
tribz-logo

Besvarelse fra tribz

Hi Mark,

First off, pls accept our sincere apologies for the late response to your initial email. We are a small collective, committed to serving our customers and on occasion, something slips through the net… We will strive to do better in future.

As you noted, the unit served you well and something has gone wrong after 9 months. We are keen to avoid anything ending up in landfill and would need to figure out what went wrong, and explore options. I understand that someone from our tech tribe reached out to help troubleshoot the issue but you weren’t open to that option.

I understand the unit is outside of the warranty period and I am happy to discuss other options. We would need to diagnose the problem before we can offer a solution. Pls let us know if you’d like that.

Warm regards,
Kavi, customer service tribe

Bedømt til 5 ud af 5 stjerner

Excellent after care service

Prompt delivery and excellent help in setting up G5 router. Highly recommend this retailer.

28. december 2023
tribz-logo

Besvarelse fra tribz

Thanks for the recommendation and for opting to make a planet positive purchase! together we can make a difference!

Bedømt til 5 ud af 5 stjerner

What they say about Tribz.co.uk is true ;)

My name is Catalin and recently crossed roads with the Tribz. guys...Never in my life i had a better custumer service,the amount of patience and wilingness towards customer satisfaction is out of this world.Without going into details,Sam,the best human being i've met in a long time,did everything possible to change the outcome of my problem,sparing no effort,doing far more than he should've and he's assistance streched over couple of months.I mean,who does that nowadays?LEGENDS...If this guys have something that you need,GO FOR IT,you will NOT regret it.I cant thank you enough Sam,you're a great man,you give us hope about humanity.

15. december 2023
Uopfordret anmeldelse
tribz-logo

Besvarelse fra tribz

truly humbled by this awesome review Catalin! Much appreciated. Thanks for choosing to shop with us and i'll be sure to share this with Sam - glad he was able to restore your faith in humanity!!! ;)

Bedømt til 5 ud af 5 stjerner

Kavi was very helpful and advised a…

Kavi was very helpful and advised a lot. It was a shame the product wasn’t for us but Tribz were brilliant. Highly recommend.

16. februar 2024
Uopfordret anmeldelse
tribz-logo

Besvarelse fra tribz

Hi Mitchell! Sorry to hear it wasn't for you on this occasion. Thanks for giving us a try though! and hoping we can better serve you future!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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