I placed order No. 2948
I placed order No. 2948 on July 30, 2026, and almost two months later, I still have not received anything.
I was never provided with a tracking number. Customer support initially told me that the order had been shipped with Deutsche Post, then later mentioned DHL before acknowledging that there was a problem with the parcel.
I accepted their offer to resend the order and confirmed my delivery address several times, most recently on September 8. Since then, I have received no shipping confirmation, no tracking number, and no clear response.
Response times are extremely slow, and no concrete solution has been provided. This has been a very disappointing experience. I cannot recommend this store unless my order is finally delivered or I receive a full refund.








