Trads Anmeldelser 

235
•
TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Great products, a really good website and wonderful customer service from start to finish. The team has fielded a lot of questions from us and provided great support. We were kept very well informed d... Se mere

Bedømt til 4 ud af 5 stjerner

Staff were very helpful in providing advice and samples as we had lots of questions before we bought. Cannot comment on the radiator yet as we are awaiting the fitter. The main gripe is delivery. If... Se mere

Bedømt til 5 ud af 5 stjerner

Absolutely exceptional service from Trads from start to finish! From ordering paint swatches at the start of the process to helping us source the valves that we wanted. We were kept well informed thro... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

After living in our renovated house for a couple of winters we noticed one of the rooms had a cold spot so we decided to add a small column radiator to match the two we had previously bought from tra... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Radiatorbutik
  2. Kedel- og opvarmningstjeneste
  3. Leverandør af varmeudstyr

Om Trads

Skrevet af virksomheden

Trads Cast Iron Radiators has been established for over 20 years and has thousands of satisfied customers, as shown with our 5 Star Trustpilot reviews and customer gallery. Within our Lincolnshire-based factory and showroom, Trads highly skilled and experienced master-craftsmen assemble and hand-finish over 50 different styles and sizes of Cast Iron Radiators. The Cast Iron Radiators are built in sections and fully customisable up to 2 metres in length.

From traditional Victorian to ornate, Trads Cast Iron Radiators can be finished in over 10,000 colours from prestigious paint brands like Farrow & Ball, Little Greene and Roberson Liquid Metal. Alternatively, you can choose from specialist finishes including Hand Burnished (Polished), Satin Polish, Highlight, Verdigris, Vintage Copper, Hand Gilded and Pewter Lustre. Trads offer FREE colour swatches and a FREE colour match service; simply provide a wet sample

Whether renovating a period property, castle in Scotland, hotel in London or a chateau in France, Trads can facilitate. We offer Worldwide delivery and FREE UK Mainland Kerbside Delivery on radiator orders over £449 including VAT and accessories over £149 including VAT. Trads offers quality that is second-to-none, following a 60-step quality assurance process accredited by ISO9001. This gives us the confidence to provide a Lifetime Guarantee on ALL our Cast Iron Radiators. If you would like to see how your Cast Iron Radiators are made, please book a FREE Factory Tour.

VISIT OUR WEBSITE CONTACT US

Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

235 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(235)

18 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
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Bedømt til 5 ud af 5 stjerner

Easy ordering process

Easy ordering process, kept up to date on progress. Careful considerate delivery. Definitely buy from them again.

14. marts 2023
Trads-logo

Besvarelse fra Trads

Hello Derek,

We’re delighted to hear you are pleased with your new radiator purchase and hope to hear from you soon on your next order. Thank-you for leaving ourselves a positive review we really do appreciate this.

Regards

Trads Customer Service Team

Bedømt til 5 ud af 5 stjerner

Fantastic customer service with…

Fantastic customer service with excellent communication. I feel they went above and beyond on my custom build and accommodated my last minute changes. The products are really good quality and well made.

15. februar 2023
Trads-logo

Besvarelse fra Trads

Good morning,

Thank-you for taking the time to leave ourselves a review. I’m glad to hear that we could accommodate a last minute change for you. We hope to hear again from you soon.

Regards


Trads Customer Service Team

Bedømt til 5 ud af 5 stjerner

High quality products backed by great service

The radiators, valves and ancillary items arrived secure and well wrapped. These are high quality products supplied in a lovely finish, you can see the work, care and attention to detail that has gone into producing these items. Website was very useful and easy to use, lots of information available that aided in choosing the right items for the project. Very smooth process, kept appraised of progress, from testing and quality control checks through to delivery. Professional, friendly staff, dealt promptly with a subsequent enquiry regarding a part, item arrived, first thing the very next morning, great service. Many Thanks.

8. februar 2023
Trads-logo

Besvarelse fra Trads

Thank-you for taking the time to leave ourselves a review. We’re delighted to hear you are pleased with your recent radiator purchase. If you need anything else then please let us know

Regards

Trads Customer Service Team

Bedømt til 5 ud af 5 stjerner

Service was great

Service was great, delivered on time perfect. Thanks.

11. januar 2023
Trads-logo

Besvarelse fra Trads

Thank-you for taking the time to leave ourselves a review. We’re pleased to hear both the service and delivery were perfect.

Regards

Trads Customer Service Team

Bedømt til 5 ud af 5 stjerner

Supurb

Really happy with the quality of the radiators, plus quick manufacture and delivery - arrived next day following despatch to the Scottish Highland.

1. februar 2023
Trads-logo

Besvarelse fra Trads

Thank-you for taking the time to leave ourselves a review. We’re glad to hear you were pleased with both the quality and delivery of the radiators purchased.

Regards

Trads Customer Service Team

Bedømt til 3 ud af 5 stjerner

Cast issues …

The staff could not be faulted they were very helpful and gave me constant updates. However the radiator that was replaced due to it forming a hairline crack was identical to the new one but an original, the original casting was far superior and very smooth & the quality of the new cast iron is very rough and can very easily noticed from 5/6 feet away. I had to use it as it was the only replacement I could find with the same original dimensions.

6. januar 2023
Trads-logo

Besvarelse fra Trads

Hello Peter,

Thank-you for taking the time to leave ourselves a review. Our Customer Service Manager has contacted you to discuss this further, as we were unaware that you weren’t completely satisfied with your recent order. We look forward to working with you to ensure we resolve this for you.

Regards

Trads Customer Service Team

Bedømt til 5 ud af 5 stjerner

Amazing service and love our cast iron…

Amazing service and love our cast iron radiators.
The team were really good over the phone helping with the sale and delivery was bang on time. They sent updates at each stage of manufacture too which was good.

5. januar 2023
Trads-logo

Besvarelse fra Trads

Thank-you for taking the time to leave ourselves a positive review, we’re pleased to hear your experience was a positive one, and you found the updates helpful. Please let us know if you need anything else.

Regards

Trads Customer Service Team

Bedømt til 5 ud af 5 stjerner

Excellent communication throughout the…

Excellent communication throughout the build and delivery process and when we unwrapped them ….. just Wow!! Stunning.

25. januar 2023
Trads-logo

Besvarelse fra Trads

Good morning,

Thank-you for taking the time to leave ourselves a review. We’re glad that you agree that the radiators have the wow factor, we take a lot of pride in our work and it’s always nice to receive positive feedback. We will ensure the team is made aware that you are thrilled with your purchase. Please let us know if you need anything else.

Trads Customer Service Team

Bedømt til 5 ud af 5 stjerner

Excellent service and we are really…

Excellent service and we are really pleased with the radiators.

3. januar 2023
Trads-logo

Besvarelse fra Trads

Thank-you for taking the time to leave ourselves a review, we’re delighted to hear you are delighted with both our service and radiators. If you need anything else please don’t hesitate to contact ourselves.

Regards

Trads Customer Service Team

Bedømt til 5 ud af 5 stjerner

Cast Iron Service

Great product, great workmanship, great service, great reliability.

31. januar 2023
Trads-logo

Besvarelse fra Trads

Hello Cliff,

Thank-you for taking the time to leave ourselves a review. We’re very proud of both our products and team members and it’s great to hear you feel the same. Please do let us know if you need anything further.

Regards

Trads Customer Service Team

Bedømt til 5 ud af 5 stjerner

Really nice radiator

Really nice radiator, painted in the colour we wanted. Delivery was as promised, it works beautifully and it was was made in the UK 🇬🇧

18. december 2022
Trads-logo

Besvarelse fra Trads

Good morning,

Thank-you for taking the time to leave ourselves a review. We’re delighted to hear that you are happy with your recent radiator purchase. Please let us know if you need anything else.

Trads Customer Service Team

Bedømt til 2 ud af 5 stjerner

Poor customer service / contact

Took ages to process a refund of a return by way of credit, only after chasing (I was told all parts recived & booked back into stock) & only eventually part-refunded the costs without explanation! So I had to follow up to get an explanation (damaged in transit apparently), but no proof & no return of damaged goods to me.

31. august 2022
Trads-logo

Besvarelse fra Trads

Good afternoon,

Thank-you for your comments, on looking into this matter further in our email dated the 11h October, we advised that some items were damaged and therefore we were unable to process a full refund. All items received in good condition were refunded in full. As we received no further correspondence from yourself we believed this matter to be resolved, however if you would like to contact ourselves on 01400 263320 we are happy to discuss this further.

Regards

Trads Customer Service Team

Bedømt til 5 ud af 5 stjerner

Great website, customer service and beautiful home-enhancing radiators

Easy to navigate website for building my own bespoke sized radiator and paint finish. Communication was concise and delivery process simple and on time.
Radiator and fittings are excellent quality and really enhance our period home.

3. oktober 2022
Uopfordret anmeldelse
Trads-logo

Besvarelse fra Trads

Good afternoon,

Thank-you for taking the time to leave ourselves a review on your recent radiator order. We are pleased to hear that you found this easy to navigate and you found the updates on your order helpful. If you do need anything further please don’t hesitate to contact ourselves.

Regards

Trads Customer Service Team

Bedømt til 5 ud af 5 stjerner

Beautiful radiators

very clear and uncomplicated website and a seamless ordering process. Kept up to date with all the manufacturing steps and delivered on time. The radiators look absolutely fab and the fixtures and fittings are of a high quality. Very pleased!

28. november 2022
Uopfordret anmeldelse
Trads-logo

Besvarelse fra Trads

Good morning Jean,

Thank-you for taking the time to leave us a positive review, we really do appreciate this.

We’re delighted to hear that you are happy with your radiator and accessories received, if you do need anything else please don’t hesitate to contact ourselves.

Regards

Trads Customer Service Team

Bedømt til 5 ud af 5 stjerner

Efficient, helpful and good product.

Very pleased with Trads. We have bought one radiator and will probably go back for some more in due course.
Ordering was easy and when I had to ring up (to speak about timelines & delivery) very helpful staff.

21. november 2022
Trads-logo

Besvarelse fra Trads

Hello Shelley,

Thank-you for taking the time to leave a review on your experience so far. Once installed we would love to see some images of your Victorian 4 column radiator. We look forward to hearing from you when you wish to place your next order.

Regards

Trads Customer Service Team

Bedømt til 5 ud af 5 stjerner

Brilliant service

Brilliant service, clear communication at every step, delivered when you said you would, and very well packaged. Cant fault it.

11. november 2022
Trads-logo

Besvarelse fra Trads

Hello Dugja66

Thank you for leaving a review.

We are pleased to hear you are happy with our service.

Regards


Trads Customer Service Team

Bedømt til 5 ud af 5 stjerner

Lovely radiators

Lovely radiators, excellent quality. This is our third order and we would recommend this company

12. november 2022
Trads-logo

Besvarelse fra Trads

Hello Andrew

Thank you for leaving a review.

We are pleased to hear you are happy with your radiators.

Regards


Trads Customer Service Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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