Contacted them for extra keys for a new lock. Went above and beyond Excellent service from the team Especially Joanne
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
goods not received. contacted after 11 days, no response. Opened paypal case after 13 days and order was cancelled within minutes of this. received a one line email stating cancelled, no explanation o... Se mere
I ordered a backset lock from Tradelocks, as their prices were much lower than anywhere else. I was not disappointed, despite there being some negative reviews. It came within two days and was a per... Se mere
Fantastic service and super products. Always deliver on time and it's a fast turn around from ordering to having a delivery. Thank you trade locks for all your hard work. Kind r... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
TradeLocks is a leading name when it comes to door hardware, security, domestic and auto locksmith tools. Brands include Fullex, Intelligent Hardware, Oro&Oro, UAP, Genuine Lishi, KeyDIY and many more. Buy your door hardware today!
Kontaktoplysninger
UAP Ltd, Orbital 60, Dumers Ln, BL9 9UE, Bury, Storbritannien
- 0161 796 7268
- info@tradelocks.co.uk
- tradelocks.co.uk

Besvarelse fra TradeLocks
For being state side with an order
For being state side with an order, it was quick and painless. Only one hic cup, the tracking information did not update. But I reached out to customer service and they squared me away on the details.

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Great service from Tradelocks
Great service from Tradelocks, only marred by poor courier experience (second time in a row I have been missing advised of delivery)!

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Zoe was excellent and patient
Zoe was excellent and patient. Organised the correct parts at a good price which were attempted delivery two days later by DPD. Unfortunately we were out so re scheduled for two days later. Fitted door handle and now house secure!

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great service...excellent customer…
great service...excellent customer service....fast postage

Besvarelse fra TradeLocks

Besvarelse fra TradeLocks
5⭐ Service And Fast Postage
To Be Fair Was Worried By Some Of The Reviews,But We Gave These Guys A Chance,And I'm Glad We Did. Had A Problem With Delivery,But They Phoned Us Back And Our Order Was With Us The Very Next Day! Ordered From These Again A Few Days Later And Had No Problems At All,Fast Postage And Customer Service ⭐⭐⭐⭐⭐

Besvarelse fra TradeLocks
Good if all Ok, dreadful service if problems
I hardly ever leave reviews but felt so strongly I am now. If all goes well, they deliver promptly and accurately, which is minimum I'd expect, so that's as far as the good part goes.
If you have a problem:
1) If you return an item they charge a 'restocking fee', never had that from any other online retailer, I'm not even sure if that's legal under UK distance selling regulations
2) Failed lock after 6 months light use, had to call a locksmith at far times the cost of the lock to fix it, Tradelocks response 'For us to look into any kind of credit/refund, please can you send me a locksmith report explaining the actual issues they found before breaking the lock please? This would need to be on Letter headed paper from the locksmith company you used and including their contact details.' So you want that despite being sent photos of broken lock under £20? Letter headed paper, is that still a thing? Fob off to avoid refund. So I'll find another supplier in future.
Excellent service in the end
Excellent service in the end.
Some sales staff might do with a bit of customer service training and the delivery service they use (dpd I think) could do better.

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Quick and easy ordering.
Quick and easy ordering via the website. Delivery was prompt with good communication on the progress of the order.

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Practically the only place on the…
Practically the only place on the internet that had the lock size I required.

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Tradelocks first class no fuss.
I’ve used Tradelocks on several occasions now for my Maintenance and Repair business and can’t fault them in any way. Easy to use ordering system and quick delivery, especially to the Highlands where we are based. First class.

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Happy with the product
Happy with the product - the unit didn't quite measure up but managed to fit it to the door.

Besvarelse fra TradeLocks
Many thanks to tradelocks for taking the time to reply to review. I just want to add:- Good service & business practice always deserve good reviews, My original comments were well deserved !"
This was the first time I have used Trade locks, their key blank prices are the best I could find online and the delivery time was excellent. I have no hesitation in recommending this seller & will be using them again in the future.

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Well my parcel of as damaged and…
Well my parcel of as damaged and content L st. They said they had re-sent my order but I have never received it.

Besvarelse fra TradeLocks
Complete waisting time selling night…
Complete waisting time selling night vision lishi sending simply lishi not even night and argument latter is good quality

Besvarelse fra TradeLocks
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







