Great customer service - managed to mess up my order for a McAlpine trapped gully x3. Emailed TradeHutDirect each time & they replied soon after to cancel & refund the order before it left their depo... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Brilliant customer service - after I’d messed up my order 2x due to having a Covid on top of a chronic illness - Trade Hut Team went above and beyond to sort me out & get the correct item -Thank you!... Se mere
Excellent service from Trade Hut Direct from start to finish. I originally came across the company through B&Q, but decided to order directly from Trade Hut Direct as I urgently needed a bathroo... Se mere
Virksomheden har svaret
An amazing range of products at sensible prices with free delivery. Easy to use website with friendly and helpful customer service from a real person. Now my first choice for tools and various technic... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Trade Hut Direct is much wider, much higher and much deeper than meets the eye. We began in the e-commerce world 15 years ago heavily involved in the tool, retail and tech sectors. Specialising in online shopping and marketplace optimisation we strive to give you a rich online journey as you browse our extensive range of products. We are proud to work alongside some of the biggest forward thinking brands as we look to offer the latest products as soon as they are released.
Kontaktoplysninger
Storbritannien
- tradehutdirect.com
4,8
Fremragende
122 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Quick delivery and as advertised
22. oktober 2024
Besvarelse fra Trade Hut Direct
Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with your purchase. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Happy shopping!
Besvarelse fra Trade Hut Direct
Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with your purchase. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Happy shopping!
Good service arrived on time
23. september 2024
Besvarelse fra Trade Hut Direct
Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with your purchase. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Happy shopping!
Excellent customer service and care
Excellent customer service and care, love marketplace @Tesco
9. september 2024
Besvarelse fra Trade Hut Direct
Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with your purchase. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Happy shopping!
Will be using again
Will be using again. Ordered item in on-line grocery shop and it arrived next day. Good tracking info, well packed. Love Marketplace @ Tesco
5. september 2024
Besvarelse fra Trade Hut Direct
Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with your purchase. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Happy shopping!
I was a bit suprised at the delivery…
I was a bit suprised at the delivery time ,other than that all was good
27. august 2024
Besvarelse fra Trade Hut Direct
Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with your purchase. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Happy shopping!
What I wanted and what I ordered…
What I wanted and what I ordered arrived quickly and did the job. Well recommended.
19. august 2024
Besvarelse fra Trade Hut Direct
Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with your purchase. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Happy shopping!
Quick delivery and a friendly response…
Quick delivery and a friendly response but unfortunately one advertised item was not available
14. august 2024
Besvarelse fra Trade Hut Direct
Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with your purchase. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Happy shopping!
Besvarelse fra Trade Hut Direct
Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with your purchase. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Happy shopping!
Excellent service.
6. august 2024
Besvarelse fra Trade Hut Direct
Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with your purchase. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Happy shopping!
A company you can rely on when things go wrong.
Excellent service and willingness to assist from Jamie, when I made an ordering mistake. He couldn't have been more helpful. Will be my first point of call in future.
30. juli 2024
Besvarelse fra Trade Hut Direct
Thank you so much for your kind words and for sharing your experience! I'm thrilled to hear that I could assist you with your order. It's great to know that we could turn things around and that you're happy with our service.
We look forward to being your first point of call in the future, and if you ever need anything else, don't hesitate to reach out.
Thanks again for choosing us!
Best regards,
Jamie
Restored my faith in Customer Services
An amazing range of products at sensible prices with free delivery. Easy to use website with friendly and helpful customer service from a real person. Now my first choice for tools and various technical bits and pieces. Thanks TradeHutDirect.
8. juli 2024
Besvarelse fra Trade Hut Direct
Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with your purchase. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Happy shopping!
Extremely good service from Trade Hut…
Extremely good service from Trade Hut Direct: cheaper than B&Q, free shipping, and delivered within 3 days of the order. Many thanks.
27. juni 2024
Besvarelse fra Trade Hut Direct
Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with your purchase. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Happy shopping!
Besvarelse fra Trade Hut Direct
Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with your purchase. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Happy shopping!
My earlier 1 star was given in error
My earlier 1 star was given in error, apologies for my mistake
22. maj 2024
Uopfordret anmeldelse
Besvarelse fra Trade Hut Direct
We’re so happy to hear from you! Thank you for your valuable feedback.
Besvarelse fra Trade Hut Direct
We love hearing from you! Thank you for leaving feedback for us.
Besvarelse fra Trade Hut Direct
We love hearing from you! Thank you for leaving feedback for us.
Please let us know if there’s anything more we can do for you.
Amazing communication and support
We mistakenly ordered the wrong part for our service and Trade Hut went above and beyond to support us with ordering the correct item. The communication with Chris was amazing and I could not of asked for more. Would defiantly use again
30. april 2024
Uopfordret anmeldelse
Besvarelse fra Trade Hut Direct
Thank you for reaching out and providing us with valuable feedback.
We're here if you need anything else.
Besvarelse fra Trade Hut Direct
We love hearing from you! Thank you for leaving feedback for us.
Easy and quickish
10. april 2024
Besvarelse fra Trade Hut Direct
We appreciate you sending us your feedback.
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