tradefit.uk Anmeldelser 742

TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I am very pleased to correct the poor review I submitted last Friday afternon. Tradefit phoned me within ten minutes of my review, apologised for the non delivery saying the item must have be mislai... Se mere

Bedømt til 5 ud af 5 stjerner

great company! There was small issue with the product in service but the guys resolved it without any hassle. I will definitely buy from them again.

Bedømt til 5 ud af 5 stjerner

Good quality strong T hinges etc. ordered and despatched same day with next day delivery. Excellent service and would recommend. Strangely the T hinges came with 14 screws for 19 holes. One set had co... Se mere

Bedømt til 5 ud af 5 stjerner

I placed a large order for fire rated door furniture from Tradefit and would highly recommend. Arthur & Callie were fantastic and very professional. They dealt with returns with ease and sent out addi... Se mere

Virksomhedsoplysninger

  1. Isenkræmmer

Om tradefit.uk

Skrevet af virksomheden

The tradefit® team have used their decades of ironmongery & hardware experience to select, source and stock 2,000 secialist products fit for the trade. The direct relationships we have with our manufacturing partners mean that we are able to offer upto 50% off the typical market price (when compared to major suppliers in the market). All products are stocked and ready for next day delivery.

Up to 50% off the leading brands. Using our direct relationships.

Order by 5pm for FREE Next Day Delivery. Free shipping on all orders over £25.00.

Over 2,000 Trade Quality Products. Carefully selected and sourced directly for you.

Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

742 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 83 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner

Items arrived 3 weeks after ordering. Half the items were missing

I placed an order (£180 of twin slot shelving) with Tradefit on the 9th of December for parts for a ship refit at the beginning of January, and then heard nothing for 2 weeks. On the 24th of December I received an email saying I was being refunded £110- more than half my order was not available, but it had taken them 2 whole weeks to notify me (after they had taken my money).

Today is the 30th of December and I took delivery of the few items that were sent to me. While I do appreciate that I was refunded for the missing items, it has taken 3 weeks for them to arrive, more than half of it is missing and there has been zero communication from them. Really disappointed in them

9. december 2025
Uopfordret anmeldelse
tradefit.uk-logo

Besvarelse fra tradefit.uk

Hi Martyn

Thank you for your feedback, and please accept our sincere apologies for the frustration caused by your recent order.

After investigating the issue, we identified that part of your order was returned to us by the courier. Unfortunately, the courier did not notify us that these items had been sent back. As a result, we mistakenly believed that the return had been initiated by the customer and processed a refund accordingly.

This error should have been identified much sooner, and we fully acknowledge that the delay in communication and the overall handling of your order fell well below an acceptable standard. We understand how disappointing this would have been, especially given the time-sensitive nature of your project, and we are very sorry for the inconvenience caused.

We are reviewing our procedures with the courier to ensure that returned items are clearly reported and that customers are kept informed at every stage to prevent this from happening again.

Thank you for bringing this matter to our attention, and again, we apologise for the poor experience. If you would like to discuss it further please do come back to me and I would be more than happy to help.

Thanks
Arthur

Bedømt til 5 ud af 5 stjerner

Great prices and quality and superb customer services

Best prices I could find for matt black door handles/hinges. Had never used them before but they have positive reviews on Trustpilot so I placed an order.

It was easy to order on their website and was followed up with great communication regarding the delivery. One of the ladies in customer services was very helpful changing the despatch date to a date more suitable for me and they arrived on the day I wanted.

We were very pleased with the quality of the handles so ordered some more for upstairs.

I forgot to use a discount code so I emailed in and Alex very kindly refunded me the discount amount. I was really impressed with his help as I'm sure plenty of other companies would have just said it was tough luck. It's the small things like that which make Tradefit customer services stand out and makes you feel like a valued customer, not just a number.

I will be ordering some more handles and would highly recommend them.

9. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

These guys are excellent

These guys are excellent.
Dispatch is so fast it’s unreal. Virtually order in evening and arrives the morning after next. The products are excellent. I ordered matt black handle complete sets and were much much cheaper than other online and diy stores.

12. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Good price.

The website was easy to use and the price for the items was good. Having fitted the hinges I have been impressed with the quality.
I will be adding this company to my personal 'go to' file.

1. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

A very pleased customer.

I found the products easily on the website and at a very fair price.
Delivery next day was impressive at no extra cost.
A good quality mortice lock and lever handle kit (for a disabled toilet door).
It's not too good to be true, find out for yourself what service should be like!!!

5. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Brilliant customer service

I recently purchased from here and needed further help on parts, Georgia was so helpful and friendly. She listened and advised what I needed, the item arrived the next day. Brilliant customer service thank you Georgia :)

26. november 2025
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

The fw key does not work

The fw key does not work. Checked a college at work and the cylinder on the new keys was considerably smaller than the old ones

4. december 2025
Uopfordret anmeldelse
tradefit.uk-logo

Besvarelse fra tradefit.uk

Hi Dominic,

Thank you again for taking my call earlier — I really appreciate your time. I’ve checked our stock, and it looks like this issue is a one-off.

I have checked the stock as discussed and can't see an issue here and so, I’ve arranged free replacements for you.

Your new keys will be sent out today for next-day delivery. If there’s anything else you need in the meantime, please don’t hesitate to let me know.

Thanks again for your patience and understanding!

Lauren

Bedømt til 5 ud af 5 stjerner

Great company to do business with

Great choice of products. Staff really friendly and helpful. Easy order process and very quick dispatch, and free delivery over £30 (what's not to like). All in all an excellent company great to do business with, if only others were as helpful and efficient what a wonderful world it would be!

11. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Price competitive

Price competitive, delivered on time, actually into my hands which is a rarity with some couriers - packaging appears adequate as not yet used due to carpenter being hors de combat.

22. oktober 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere