Slow delivery in 2016 and email black hole in 2017
Regrettably I can only reinforce the other one star reviews here. In 2016 I ordered an expensive custom bent metal curtain track which was quoted as 14 days delivery but took something over a month and several calls to determine whether it was actually coming. Recently I was looking to order another track that was nearly identical. I looked at the estimated price and sent an email with exact measurements. The email disappeared into a black hole and I have heard no more. I placed the business with another company closer to hand who charged about 15% less and delivered pretty much on schedule, as well as sending a fitter to check that I had measured correctly. Note that it appears that they don't actually bend the tracks themselves - my alternative suppliers sent the order to a wholesaler - almost certainly the same one judgng by the packing.








