Back in April I sent my Jorg Gray 5600-23 to Trackpack for repair. After not hearing anything I emailed May 14th to which I received a response 5 days later saying the watch had been received and apol... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
After ordering a ride on toy for my sons birthday in May from rideontoy4u and it not arriving, we found out this company is it’s main company’s name. Trackpack may have gone into liquidation but ride... Se mere
Virksomheden har svaret
Cannot thank these guys enough. I ordered through amazon and the tent arrived from Trackpack. There was something missing and they solved right away. I then contacted them direct after 2 months regard... Se mere
We bought a scooter from them and a part of it broke after a few months, totally not their fault as its a product by a company called Globber that they import. I contacted Globber UK directly about... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We are a website specializing in products for home & garden, sports & leisure, electronics, jewellery, health & beauty and children toys.
Kontaktoplysninger
Storbritannien
- trackpack.co.uk
2,8
Middel
112 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Delivery problem but excellent customer service
There was a problem with the delivery of my order but I found customer service to be excellent. My emails were all responded to within a few hours and when my order did not arrive I was immediately offered either a refund or a duplicate order. I chose a refund and it was received into my PayPal account by the following day.
25. november 2021
Uopfordret anmeldelse
Excellent service
12. november 2021
Uopfordret anmeldelse
WORST customer service I have ever…
WORST customer service I have ever experienced no one is replying to my emails regarding my order and the phone lines are never online. Who can I contact? absolute disgrace.
4. november 2021
Uopfordret anmeldelse
Besvarelse fra Trackpack Limited
Thank you for your recent review, I am very sorry you have not received any correspondence from us.
During peak season, our telephone lines can get extremely busy, however we respond to all emails within 24 hours via our customer service inxbox. Unfortunately there is little information no this review for us to seach for your correspondence, therefore please kindly leave a contact number, or try to call us again today so we can help you.
Sorry for any inconvenience
Good Products and very good serviced
3. november 2021
Uopfordret anmeldelse
My friend is very pleased with the hot…
My friend is very pleased with the hot water bottle
27. oktober 2021
Uopfordret anmeldelse
Excellent service
12. oktober 2021
Uopfordret anmeldelse
Stay away from them!
Stay away from them. Don't do any business with them. They lie and treat you like an idiot. I bought Item from them and after a week I had to contact them to ask where my parcel was. They replied that the courier had lost it. Which is probably not true because they even did not send me a tracking number. They offered me the lowest quality item instead. I asked them about the same item but they said it's out of stock where it's still in stock on their website but double the price now. When I told them that, they said it must be an error. No respect for the customer. I do not recommend. I got refunded (thanks God for PayPal). Waste of time. Rubbish. Amateurs. Never ever.
10. september 2021
Uopfordret anmeldelse
Besvarelse fra Trackpack Limited
Thank you for your recent review. After looking into this further, we can confirm the parcel was dispatched however due to an issue with the courier, delivery could not be completed. Please be advised, we have not offered low quality alternatives, we had offered alternatives similiar to the price of the original items you ordered. It is normal practice that if one item can not supplied, a similiar one (of similiar value) is offered. The original item is no longer avaliable and is not for sale on the website at an increased price as already advised. Furthermore, our customer service initiated the refund immediatley once requested, not PayPal. We would appreciate if our customers would leave reviews that reflect the true nature of events as this can be damaging to our business and we feel that even though we have let you down with regards to delivery ,the issue has been resolved in less than 24 hours. Nevertheless, thank you for your feedback, this helps us improve our service.
Order went smoothly but delivery was…
Order went smoothly but delivery was hot and miss even as I paid for next day delivery
31. august 2021
Uopfordret anmeldelse
The service was all good
The service was all good. Prompt delivery with good monitoring info and updates.
31. august 2021
Uopfordret anmeldelse
Great service and speedy delivery
30. august 2021
Uopfordret anmeldelse
Very happy with this company
Very happy with this company at first muy delivery took alittle longer then usual on a airbed I bought , I emailed them and had a very quick response saying it didn't arrive in a day or so they would sort it for me, after receiving the product that after a few days was faulty they responded straight away to my emails ad resolved the problem by sending me new one they were very helpful 😀 will be buying from them again
26. august 2021
Uopfordret anmeldelse
Great items great service
All good and great items, I purchased the chairs as a present for my niece's garden. They loved it
13. august 2021
Uopfordret anmeldelse
Professional customer service.
I am impressed with the straightforward returns process and prompt email communications from Trackpack customer service department. Professional and confidence inspiring.
10. august 2021
Uopfordret anmeldelse
Good information
Good, clear information about the order which was delivered promptly.
9. august 2021
Uopfordret anmeldelse
Great little present for a 2 year old
Great little present for a 2 year old, prompt delivery, excellent service.
5. august 2021
Uopfordret anmeldelse
Great prices and selection
Great prices and selection, good delivery times. Very happy
5. august 2021
Uopfordret anmeldelse
Brillant!Fast delivery!Highly…
Brillant!Fast delivery!Very pleasant to contact with! Highly recommend!
3. august 2021
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.