Toyforall Anmeldelser 

173
TrustScore 4 ud af 5

4,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I joined Toys for All thinking it was a business selling dog toys which I was very interested in for my pets. Also I hadn’t realised there would be a regular amount deducted from my bank account. When... Se mere

Bedømt til 3 ud af 5 stjerner

Like others I got conned into joining toyforall. I was alerted to it being something different to what I believed I was getting when payment confirmation was asked by 2 different companies! I did n... Se mere

Bedømt til 4 ud af 5 stjerner

Updated Review. I cannot review the products from Toyforall.com, but I can review positively on the experience of dealing with the customer service team. I recieved an email claiming to be a Shein sur... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Purtroppo per incomprensioni ci sono stati dei disguidi ..fortunatamente grazie all'intervento di Andy.. spero di aver risolto.. aspettiamo i risultati per ulteriori stelle..


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

173 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,1

Alle anmeldelser

(173)

5 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 3 ud af 5 stjerner

Eventually got a refund!

Like others I got conned into joining toyforall. I was alerted to it being something different to what I believed I was getting when payment confirmation was asked by 2 different companies! I did not confirm the one for toyforall but it seems the payment to them went through anyway.
OK it's was only £1.72 (2€) but it's the principle, and many 1.72's add up if not claimed back.
I went on the online chat, and eventually, after saying I would open a case with my credit card company did get a refund agreed and cancellation of the subscription.
I missed the terms and conditions so next time I'll check!

19. maj 2024
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Ayla phoned me and promised a refund if…

Ayla phoned me and promised a refund if I give a review I will give them 100 per cent if my money is refunded

21. april 2024
Uopfordret anmeldelse
Toyforall-logo

Besvarelse fra Toyforall

Dear Ruth,

Thanks for letting us know about the issue you faced.
We are happy to inform you that your request has been adequately addressed and rectified.
we sent you an email, please make sure to check your inbox.
Customer satisfaction is our top-priority.
We value your cooperation and patience throughout the resolution process.

Have a nice day!
Ayla

Bedømt til 5 ud af 5 stjerner

I’ve been contacted by toyforall…

I’ve been contacted by toyforall regarding a refund.

27. april 2024
Uopfordret anmeldelse
Toyforall-logo

Besvarelse fra Toyforall

Dear Kearabetswe,

Thanks for letting us know about the issue you faced.
We are happy to inform you that your request has been adequately addressed and rectified.
we sent you an email, please make sure to check your inbox.
Customer satisfaction is our top-priority.
We value your cooperation and patience throughout the resolution process.

Have a nice day!
Ayla

Bedømt til 1 ud af 5 stjerner

scammers

scammers. Illegally took multiple payments from my bank account. Have reported them to the Police and the Bank. Beware!

Update, responded as below, funny they have had no problem taking money for an account I don't have!!!!!!

28. marts 2024
Uopfordret anmeldelse
Toyforall-logo

Besvarelse fra Toyforall

Dear Guida ,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email please make sure to check your inbox and reply to be able to solve your problem.

And feel free to reach out to our customer support team at support@toyforall.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Bedømt til 4 ud af 5 stjerner

Great customer service

Updated Review. I cannot review the products from Toyforall.com, but I can review positively on the experience of dealing with the customer service team. I recieved an email claiming to be a Shein survey, answer 8 questions then offered a mystery box where you pay £2 for delivery. This instead setup me up with a Toyforall subscription without my knowledge. After cancelling this with the chat team (following 2 payments taken from my card), I completed a review. The support team reached out within hours, I provided all the details necessary where they took the time to investigate and begin the refund procedure. They clearly are keen to resolve issues. Great level of customer service. Thank you.

22. april 2024
Uopfordret anmeldelse
Toyforall-logo

Besvarelse fra Toyforall

Dear customer ,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@toyforall.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Bedømt til 1 ud af 5 stjerner

Beware

Beware, they are scammers. You think you bought an article but it's a membership and every couple of days they charge your credit card without asking, but you receive nothing. Even if you complain and resign, they pretend it's all legal and refuse refund. I had to report fraud to my bank.
Addendum: Only a few hours after my reporting fraud to my bank toyforall sends me 3 emails and a txt msg saying that I missunderstood their business procedures, accepted my cancellation and offer a refund if I change my review and give 4 or 5 stars. I mean, are you serious, guys??? All I have to say here is: Too late, guys, you had your chance.

17. april 2024
Uopfordret anmeldelse
Toyforall-logo

Besvarelse fra Toyforall

Dear Andrea,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@toyforall.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Bedømt til 2 ud af 5 stjerner

This was a refund from December?

This was a refund from December?? Email states to give a 5 star review to receive my refund 5 months later!! Do I not get the refund if I don’t give 5 stars? We will see

21. april 2024
Uopfordret anmeldelse
Toyforall-logo

Besvarelse fra Toyforall

Dear customer ,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@toyforall.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Bedømt til 3 ud af 5 stjerner

Had 3 payments taken from my debit card…

Had 3 payments taken from my debit card and I didn't realise I'd ever signed up for anything. They did cancel when challenged, but odd I'd never even heard of them.
I have since raised a fraud claim with my bank and had all payments returned.

Now they are trying to locate my account when it has been cancelled 🙄

5. april 2024
Uopfordret anmeldelse
Toyforall-logo

Besvarelse fra Toyforall

Dear Gillian ,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We really could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@toyforall.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Bedømt til 1 ud af 5 stjerner

Pure scam

Pure scam. They charge your credit card without asking and then they say you accepted their terms and conditions. Stay away ...

28. marts 2024
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Da Instsgram si proponevano con un…

Dopo aver scritto e contestato al servizionclienti il metodo di adesione fuorviante e non chiaramente indicato , la società Toyforall ha voluto dimostrare la propria correttezza rimborsandomi totalmente gli importi che non avevo formalmente visionato e autorizzato.
Detto questo, sarebbe bene che venga spiegato bene come funziona questa piattaforma di acquisto on line.
***************
Da Instagram si proponevano con un offerta per accessori nel settore animali da compagnia. La conferma d'ordine diceva 9,90 poi mi hanno addebitato successivamente nell'arco di 2 settimane altri 2 importi da 30,90. Dal momento che li Ho contattati (e non prima) mi é arrivata una mail che mi diceva che mi ero iscritta al loro sito sottoscrivendo l'abbonamento comunicandomi l'importo che avevo a credito. Mi sono subito attivata per annullare questa adesione ma nel frattempo mi hanno addebitato circa 72€ senza ricevere nulla. Uno pensa di fare un acquisto e invece scatta un abbonamento che all'atto dell'ordine non viene nemmeno menzionato. Creano pure profili falsi che commentano il sito. Truffatori per i quali nessuno prende provvedimenti 😡. Ora dovrò fare la procedura del blocco degli addebiti col gestore della mia carta ma per sicurezza sarò costretta ad annullarla e rifarla. Avevo già fatto altre volte acquisti ma non mi era mai successa una cosa del genere.

23. februar 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Fate attenzione ⚠️

Fate attenzione ⚠️. È una truffa. Io mi sono ritrovato iscritto e con un addebito di 51 euro sul conto. Ho dovuto bloccare il bancomat.

24. november 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Questo profilo l'ho scoperto tramite…tik tok

Questo profilo l'ho scoperto tramite un'inserzione su tik tok , che mi chiedeva di rispondere ad un questionario di sephora per poi ricevere un pacco con campioni di profumi omaggio, ho pagato 2€ per la spedizione e mi sono trovata iscritta al loro negozio!! Successivamente dopo circa una settimana ho trovato altri addebiti sul conto per arrivare ad un totale di 40€ con addebiti che arrivavano da tre conti differenti , ho dovuto procedere con una denuncia e bloccando la carta !

16. november 2023
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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