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Cancelled immediately when I asked.

I found an unauthorized debit charge in my bank statement. After interrogating my grandkids, I discovered one of my granddaughters had used my card without my knowledge or consent. This company didnt have to, but they OFFERED to, reimburse me. I didn't ask them to, I just wanted to know how to cancel the subscription she had opened. I am so impressed and grateful They went above and beyond to make things right!! Please give them your business!! Customer service is stellar!
Ronda Andrews

I checked my account and it was another charge on my account. I have been saying since March that I never signed up for a subscription and me reaching out to your support team fell on death ears. You don't continue to steal money from someone when they say cancel a subscription. It is supposed to be canceled immediately and money refunded. It's sad that I had to threaten the company with the better business bureau just so they can return all my money.

Subscriptions was easy to cancel.

The problem was solved quickly but it never should have happened to begin with. I was charged for a membership I never signed up for up which is why the 3 stars. However the escalation team responded promptly and solved the issue so 5 stars to the team.

This company was very prompt with cancelling my subscription and refunded my money in timely manner. This company will take care of you when errors have occur with your subscription. Thanks

Thank you Escalation Team

Still waiting for my refund to post yet said it would promptly will keep you posted

I didn't subscribe to this to begin with and I damn sure didn't authorize for yaw to keep taking money out of my account

Thank you for answer so fast for my petition..I appreciate that.

The escalation team's very helpful. They helped me cancle my subscription with ease

Gracias por la ayuda con mi caso

Thank you Brenda for my refund nd hopefully cancelling this membership

I thlnk you need to explain better that this is a membership. I feel like I was scammed and it's taking forever to get it cleared up

They fulfilled their agreement. I do appreciate every one that helped and I look forward to working with them in the future.

Brenda helped me resolve the issue quickly

Thank you for your personal and quick attention to this matter