Contact with a real person not a computer chat bot. Speaking to James Boanas of TE was first class, I could ask questions and seek clarification which James answered all these with clearly and with co... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Contacted Total Energies again as my contract was due for renewal, the broker I had used was not able to get anywhere near the same rates. Elliot Luckins then contacted me and within the next few hou... Se mere
In hoesty i have had the worst experience with this company but having just dealt with Qyaam Clark, he was very helpful and if all he said is correct, ill be happy at last. He was very clear and very... Se mere
A seamless renewal process from start to finish with Darren C. He was transparent throughout, kept me informed at every stage, and never resorted to a hard sell. Instead, he took the time to secure th... Se mere
Virksomhedsoplysninger
Om TotalEnergies Gas & Power (UK only)
Skrevet af virksomheden
We’re TotalEnergies Gas & Power, the UK's leading business gas and electricity supplier.
We have more than 30 years’ experience powering businesses of all sizes, so to find out how we can help yours visit https://business.totalenergies.uk/
or
Kontaktoplysninger
Storbritannien
- 08002761014
- totalgp.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Qyaam was great to deal with
Qyaam was great to deal with, reassuring me what to do and fast response.
Very helpful
Very helpful, resolved my query on first attempt. very polite and professional, thank you :)
Qyaam Clark was very helpful
Qyaam Clark was very helpful, polite and quick to respond.
Unfortunately they were unable to help me with my exact query, but have given me the contact details for someone who can.
Dealt with Qyaam Clark who was very…
Dealt with Qyaam Clark who was very polite and helpful. Sent me all the information I required. Many thanks.
Webchat
Used the Webchat and quickly resolved my issue. Qyaam Clark was very helpful in providing the information I needed.
Online Chat
Qyaam Clark was very friendly and helpful in the online chat :)
Nice to speak to an advisor who was courteous and helpful.
Nice to speak to an advisor
I highly recommend Callum Reed for…
I highly recommend Callum Reed for commercial utility management. He recently handled the gas and electricity renewals across our four premises with outstanding proficiency. What stood out most was how he aligned all the renewal dates to finish at the same time. This strategic move is going to make our future reviews much simpler and more efficient. Great service all around. Sevan Caterers(Vauxhall) Ltd.
Great online help from Qyaam Clark
Online Account Setup
Used the online chat to help set up an online account. Ayabonga was really helpful and got everything sorted for me! Brilliant customer service, 5* well deserved!
Metre Replacement
We have has an issue with our Gas metre a few months ago (approximately February), when we needed a replacement, with no action. Today I had excellent help and support from Qyaam Clarke, absolutely first class, nothing was too much trouble.
Had to contact Total Energy directly…
Had to contact Total Energy directly regarding a query that I had. I was dealt with by Ayabonga today who was able to look into my query and advise me what I needed to do to resolve the issue. I was given the information required. I feel that Ayabonga dealt with my query efficiently, very politely and promptly.
Great today with Qyaam Clark.
Great today with Qyaam Clark.
Poor yesterday when their AI led me on but didn't explain there was nobody working to answer my query.
very good customer service person
very good customer service dealt with Qyaam Clark answered my query fast and was very polite
Great customer service from Qyaam Clark.
Fast and informative help from Ayabonga
Ayabonga was extremely helpful and a…
Ayabonga was extremely helpful and a great representative
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








