Sprawna i pomocna platforma. Jeśli potrzebujesz wsparcia przy organizacji wycieczki do Torres del Paine nie będziesz rozczarowany. Oczywiscie ma to swoją cenę (prowizja od usługi). Pracownicy sprawnie... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
All great, thank you. Food was excellent. Reservations easy to access on campsite arrivals. Friendly staff every time! Well done, and we often reflect on the huge logistics behind that working eac... Se mere
Virksomheden har svaret
Prices will be high and take advantage of the tourist( in the camps) In addition, as an Israeli, seeing all the stickers against my country with captions such as “Star of David with a target on it“... Se mere
Virksomheden har svaret
I’m not exactly sure why it’s so hard to book these campsites ourselves directly but whatever it is, I am glad I had Jana on my side to help with my reservation on such short notice. She was professio... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We're search aggregator and booking provider. We take care of the complexities of booking reservations in Torres del Paine so you can focus on things that are important.
Kontaktoplysninger
Na Stribrniku 233, 28401, Kutna Hora, Tjekkiet
- info@torreshike.com
- torreshike.com
4,5
Fremragende
192 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 83 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
ho clear my booking was all the time
ho clear my booking was all the time, self-explanatory, love it .. incl. details in the maps
28. august 2023
Great system!
Such a great website that easily lays out the O Trek and makes booking a breeze!
8. august 2023
Booking made easy
We are planning to do the o Track in October 2023. Torres Hike was just the right support to make all the bookings quickly.
5. august 2023
It was super easy to make reservations…
It was super easy to make reservations for my whole trek in one place.
6. august 2023
Straight forward and user friendly
Straight forward and user friendly. Had one question regarding meal selection as we are vegetarian. Thanks!
11. august 2023
Your Availability and quick responding…
Your Availability and quick responding and affordable prices better then all other websites or agents.
8. august 2023
Excellent Customer Service
I don't know how people book a trek in Torres without Torres Hike. The initial booking was very easy and Tomas was very helpful when we needed to modify our itinerary.
6. august 2023
Great service
Great service. I booked the O Circuit through Torres Hike and the experience was very seamless. I even had to make some changes to my itinerary and they easily accommodated. Communication was excellent and the team at Torres Hike was very responsive. Overall a great experience and I would highly recommend working with them. They helped make it simple.
9. januar 2023
Not the best...
We booked the W-trek very easily in August for November 2022. Then, two month later, I get an email saying that Vértice has overbooked the Grey campsite for our first night so we can't sleep there....two options: skip that night and do a much longer first day or sleep two nights in Paine Grande.We choose the second option but I had to send emails and emails to get the final voucher...I finally got it one week before starting our trek!!
Then, while in Torres del Paine, we decided to hike to Glaciar Grey the first day and I was really surprised when I saw the Grey campsite pretty empty at 6pm! I even asked the reception to know I there was space and she told me yes!
So in the end, very easy to book the campsites through Torres Hike but what a hassle to have to contact then over and over to get answers and we could have gotten our spot at Grey campsite!
27. november 2022
Uopfordret anmeldelse
Cannot recommend enough
It was my dream to do the W Trail, yet with the campsites in the national park run by multiple different Spanish-speaking organisations, navigating the booking process seemed harder than finding your way round the actual trek. It came Torres Hike to save the day! The team helped put together the perfect itinerary which made for an unforgettable and seamless camping experience. It requires a bit of your own research and independence, so not the same as using a major (and probably more expensive) tour agency which probably sorts the busses for you too, BUT their website is super accessible, and you can select your preferred route or additional options with ease. No issues with the campsites finding our details upon arrival; everything that Torres Hike had arranged and sent us was correct, even after we made alternations a few months before the trip. When we requested those changes to the reservation, Tomas and Abby responded quickly, and were able to amend/refund as appropriate, keeping us up to date every step of the way. Thanks so much :D
1. december 2022
Uopfordret anmeldelse
excellent way to book the W or O trek
excellent way to book the W or O trek, makes everything easy and digestable.
Even had to rebook and update bookings through customer service and it was an absolute breeze
5. september 2022
Terrible Experience - Better Off Booking Directly
Terrible experience. Booked with them months in advance only to get an email within weeks of my trip that the campsite I booked through them and had received confirmation on was "canceled" because they accidentally overbooked it. Now there is no more availability for the spot I needed and it has thrown off my entire trip. You're much better off just booking directly through Vertice, CONAF, ext. as this company doesn't seem legitimate
5. oktober 2022
Besvarelse fra Torres Hike
Hello Oliver, we appreciate that having your itinerary disrupted within weeks of your check-in can be very disappointing. We are deeply sorry for the problems caused.
However, I do have to state that the issue was not caused by us but is entirely on Vertice side. In short, we've received a valid confirmation of your reservation and the payment was debited from our account. For some reason that is not entirely clear to us the availability was not correctly reserved in Vertice system. We use Vertice website to reserve all itineraries (and have done so since 2019 without any problem), same as any other customer, so the issue has to be on Vertice side. At the moment we’ve suspended any new bookings until the issue is resolved.
In response to the overbooking we've worked hard to find alternatives for many of our customers. In case of your order we've converted your itinerary to stay for two nights in Paine Grande instead of one night in Grey and one night in Paine Grande. We understand that it is not ideal itinerary. But I have to say, given the gravity of the situation, I'm happy that we didn't have to cancel any treks of our customers and always found some alternative. We've also offered to refund all our fees in case of any cancellation and didn't take any new fees in case of extra expenses due to changes in itineraries.
Great service
Great service, great overview of availability. Off course this deserves a fee, but it’s quite high.
1. september 2022
Awesome customer service
Awesome customer service! I accidentally booked an extra campsite for one of the destinations and they noticed it and reached out to me to confirm it was in fact and accident. They took care of it within minutes of my reservation!
30. august 2022
Easy to use - minor hiccups.
Website was extremely easy to use but had some minor hiccups - the website would not allow me to include different emergency contacts for the ppl in our group even though the option was there to do so.
While booking the campsites, you can see the daily hiking routes and there are warnings if the hiking distance is too long.
We emailed to ask a question and received a response within a few hours.
21. august 2022
Such an easy
Such an easy, convenient booking experience. Worth the minor extra fees for the ease and comfort of not making booking errors for the trek.
9. august 2022
Reservation process SO much easier! And pain-free.
The interface and user experience was effortless. So easy to use and worth it for the convenience! Thank you so much.
8. august 2022
Fast and excellent service.
6. august 2022
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