Torbaytaxis Anmeldelser 

19
•
TrustScore 3 ud af 5

3,1

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Virksomhedsoplysninger

  1. Taxibureau
  2. også i
  3. Minibus-taxifirma
  4. Transportservice

Skrevet af virksomheden

Torbay Taxis Ltd (211611) operate 24 hours a day, every day of the year. We have recently celebrated our 29th year in business and now employ 20 staff and have a fleet of 170 self-employed drivers operating throughout the Torbay area. Our success is the sustainability of our business, we attribute this to the quality of our staff and drivers who provide our customers with excellent customer service. We take great pride in being a successful, local, family run business. As a result of our success, we have been able to support, through sponsorship, a large number of community clubs and charities within the bay. We have always been very proud to support the Armed Forces Day, in particular the veteran’s parade to whom we offer complimentary taxis to and from the event every year. A highlight for the company came in 2010 when Torbay Taxis won the Small Company of the Year accolade at the Go Skills National Passenger Transport Awards.


Kontaktoplysninger

3,1

Middel

TrustScore 3 ud af 5

19 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,1

Alle anmeldelser

(19)

11 anmeldelser inden for de sidste 12 måneder

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Bedømt til 4 ud af 5 stjerner

All good

All good. Driver was quiet but polite and arrived on time, helped us in and out with the cases so quite happy.

11. november 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Online booking mispriced

Online booking mispriced. Be aware that if you book online it will quote a high and low price. They will send you an email with the low price on it but take the highest price off your payment method. The email is a no-reply.

24. september 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

If i could leave a zero review i would

If i could leave a zero review i would. They left me stranded with my daughter for over an hour when i called to check where they were. They were so rude about it and said they didnt like my tone so refused to pick us up. This meant i had to wait half an hour for another taxi firm to collect us. I explained to them i was stranded with my daughter and just worried as we had been waiting so long. But refused to help us. Do not use very rude people because they know they are one of the only firms operating in the area at that time. Never been treated so poorly. DO NOT USE.

23. august 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Avoid this company like the plague!

Avoid this company like the plague! As with other reviewers: our pre-booked taxi didn't show up. We waited for 20 minutes, with assurances when we phoned that the taxi was on its way. We were going to a wedding and, in the end, had to drive ourselves there, otherwise we would have been late. This obviously meant that one of us couldn't drink, which put a dampener on the whole day. Very unimpressed.

15. august 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Don’t normally do reviews on hols…

Don’t normally do reviews on hols downloaded app
Booked Taxi well in advanced to go to booked restaurant
They never turned up looked on app even though booked well early still finding a driver ????
Rang in they said sorry maybe about ten mins because of traffic blatant lie
Never showed after 10 mins cancelled it totally unprofessional and take bookings with the hope of finding driver
Well
Disappointed
Had to cancel reservation at restaurant

9. august 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

no concept of time!…

Booked a taxi from the Station but wasnt there when arrived! Turned up at least 10 minutes late - whats the point in booking?

Booked another for Sunday lunch - this time turned up 33 minutes late when was told its on its way several times and messages say 5 to 10 minutes!! - Again, whats the point in booking?

Wont be using this company again!

Booked with another company which turned up on the dot! That's the way to do it!!

24. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Holiday trips

We have been on. Holiday in Torquay for 2 weeks. I have used the app to book 7 different journeys. Each time it was a different driver. Every car was extremely comfortable and well taken care of. All the drivers were so friendly and knowledgeable about the area. Had two children with me and my mum who had difficulty walking and uses crutches. Each driver was patient and helpful. I can’t recommend this company enough! Thank you for making our holiday so much easier and to the drivers for being friendly and helpful. Will definitely be using them again when we return on next holiday

23. juni 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Helpful driver

Really nice lady driver yesterday. Helpful and patient. I struggled with my seat belt as I have osteoarthritis & she was very kind. Good driver too.
Took me to the hospital to collect my husband, and she knew where Day Surgery is - I didn't! And then we were able to book her for the return trip.

1. april 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Praise for Switchboard Operator

We are regular users of Torbay Taxis and always find the level of service to be excellent. Today I've booked ahead for a taxi from Newton Abbot to Torquay and Kyla could not have been more helpful, particularly over taking the payment. Thank you for your patience.

7. marts 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Best in Torquay

This is the only taxi service I will use and have used for the past 2-3 years. I always get a taxi within 5-10 minutes, anytime that I call them. The drivers are always so pleasant and helpful. They give updates with tracking too. The best and only taxi service I will always recommend to anyone 100%. Better than all the other taxi companies to be honest.

24. november 2024
Uopfordret anmeldelse

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