So happy with the replacement fire brick set for my Contura 51L logburner and leather gauntlets. What a game changer they are! Absolutely love them. Can't believe I've been making do with old tea towe... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Guys at Top Stack very knowledgeable and helpful. Reserved a Contura wood burner back in May 23 for a small deposit as we were in the process of buying a house in the forest. Finally moved at the e... Se mere
Virksomheden har svaret
Genuine Hwam wood burning stove products at the most competitive prices I could find. Being able to choose your preferred delivery date was also helpful. The item was extremely well packaged to prev... Se mere
Every experience has been a pleasure. I buy firewood frequently, and past purchases include a woodburning stove and two electric Everhot's. Truly, can't fault them and their friendly, helpful customer... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Here at Topstak you will find an unrivaled range of Chimneys, Wood burning Stoves, Kitchens, Range Cookers and Outdoor Cooking equipment. As the exclusive dealers in Cardiff, Swansea, Newport and South Wales for many of the leading makes of stoves, we...
Kontaktoplysninger
Unit 42, Vale Business Park, CF71 7PF, Llandow, Storbritannien
- 01446771567
- info@topstak.co.uk
- topstak.co.uk
4,8
Fremragende
253 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Topstak
Hi Andrew.
Thank you for leaving us such a positive review. It really helps us to maintain and improve our service to customers.
Great to hear our team were able to advise you in your purchase and should you have any further questions or queries, please do not hesitate to get in contact.
Best regards
Kirsty
Excellent service!!
Excellent service!!!
I received a phone call to arrange delivery, costumer services was kind and understood needs and timings with no problem.
Item was packed as was as described, lowest prices around.
Definitely will buy more from them.
27. marts 2024
Besvarelse fra Topstak
Hi Boris.
Thank you so much for the great review, it really does mean a lot to us in order to help us maintain and improve our services.
We appreciate that when purchasing an item such as yours the importance of being home in order to accept the goods and will do all we can in order to be as accommodating as possible.
If you have any other questions or if we can be any further help, please do not hesitate to get in contact.
Best regards
Kirsty
Brilliant delivery was on day stated…
Brilliant delivery was on day stated nice and early great amount of logs
27. marts 2024
Besvarelse fra Topstak
Hi Kevin,
Thank you for leaving us a review. It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should we be any further assistance or if you have any questions or queries, please do not hesitate to get in touch.
Best regards
Kirsty
Good communication on delivery times…
Good communication on delivery times and helpful staff. Bought a Kamado Joe and all delivered as advertised.
26. marts 2024
Besvarelse fra Topstak
Hi Georgina,
Thank you for your great review. It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should you have any questions or queries please do not hesitate to get in touch.
Happy Grilling 🔥
Best Regards
Kirsty
Besvarelse fra Topstak
Hi Robert.
Thank you for leaving a review.
It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.
Best Regards
Kirsty
Nice quality hardwood and decent…
Nice quality hardwood and decent conformity to length. Size (circumference) of logs mostly too big for our small Chesnys woodburner which was fitted by Topstak. I will have to split most of the logs
4. marts 2024
Besvarelse fra Topstak
Hi Stephen,
Thank you for leaving a review.
We appreciate your feedback as we are always looking for ways to improve our products and services.
I will ensure this is passed on to the relevant department.
Kind Regards
Kirsty
Great company
Easy to order. The delivery was well wrapped and protected. Real care!
We will use this company again.
3. januar 2024
Besvarelse fra Topstak
Hi Lorna.
Thank you for leaving a review.
It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.
Best Regards
Kirsty
Good service
Was unable to find this product from 4 other suppliers.
Topstak had it and a a lower price.
Delivered on date agreed.
27. februar 2024
Besvarelse fra Topstak
Thank you for leaving a review.
It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.
Best Regards
Kirsty
Besvarelse fra Topstak
Hi Rob.
Thank you for leaving a review.
It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.
Best Regards
Kirsty
Good pricing and fast delivery
26. februar 2024
Besvarelse fra Topstak
Hi Jim.
Thank you for leaving a review.
It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.
Best Regards
Kirsty
Prompt delivery & in the right place as…
Prompt delivery & in the right place as instructed 😁👍
26. februar 2024
Besvarelse fra Topstak
Hi Darrell.
Thank you for leaving a review.
It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.
Best Regards
Kirsty
Excellent Service.
Very fast and efficient service. Easy to use, straightforward online ordering. Kept well informed. Excellent in every way. Thank you Topstak.
26. februar 2024
Besvarelse fra Topstak
Hi Ian.
Thank you for leaving a review.
It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.
Best Regards
Kirsty
Easy ordering process online
Easy ordering process online. Good communication. It was easy to change the delivery date. Delivery driver was friendly and efficient.
26. februar 2024
Besvarelse fra Topstak
Hi Richard.
Thank you for leaving a review.
It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.
Best Regards
Kirsty
Product was available immediately
Product was available immediately. Delivery arrived on the correct day. For some reason though the courier turned up half an hour earlier than the time window they'd given me but fortunately I was in. the new bricks fit my stove well and are a big improvement on the battered ones that were there before.
23. februar 2024
Besvarelse fra Topstak
Hi Tim,
Thank you so much for your feedback.
Apologies the courier arrived earlier than their estimated delivery window. We will feed this back to DHL.
Kirsty @Topstak
Besvarelse fra Topstak
Thank you for leaving your review Kjel!
It is always a pleasure to receive this feedback from our Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and keep warm!
Kind Regards
Kirsty
Good To deal with for spare parts 👍
30. januar 2024
Besvarelse fra Topstak
Hi Ade.
Thank you for leaving a review.
It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.
Best Regards
Kirsty
Quality price and service
16. januar 2024
Besvarelse fra Topstak
Hi Nigel.
Thank you for leaving a review.
It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.
Best Regards
Kirsty
Arrived promptly and they fitted.
12. januar 2024
Besvarelse fra Topstak
Hi Karen.
Thank you for leaving a review.
It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.
Best Regards
Kirsty
Consistently excellent customer service…
Consistently excellent customer service and reliable delivery. This time within 24 hours! 👏👏⭐️⭐️⭐️⭐️⭐️
3. januar 2024
Besvarelse fra Topstak
Thank you for leaving your review Mrs Shale!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and keep warm!
Kind Regards
Kirsty
Great product at a competitive price
9. januar 2024
Besvarelse fra Topstak
Hi Robert.
Thank you for leaving a review!
We always appreciate customer feedback to help us maintain and improve our services.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Best Regards
Kirsty @Topstak
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.