Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Toplash Cosmetics is a brand based in Dublin, Ireland. Now, it is available in the EU, US, South America, Asia. Our mission is to highlight your individuality. Each product of the brand line follows this idea. Our experts develop cosmetics, following the philosophy of minimalism, reasonable consumption, and healthy compositions.
Try it risk-free for 90 days
2380 Drew SR STE 1, FL, 33765, Clearwater, USA
I ordered the serum from this site. Overall, the website looks nice and there are a lot of reviews about the product. The serum itself is really good. It worked for me. and I'm already on my second or third purchase👍
Everything was great. The website is very user-friendly, and the delivery is quite fast. I previously mentioned the serum; it is very good.
I ordered on their web page and got no emails about my order since. I tried to contact them the past two weeks, but none of the emails or phone numbers are real or working. I can not even get my money back!
Update: Managed to speak to a really kind lady on their behalf, Olivia, she helped me get my refund and it was processed just now, so i got my money back.
Besvarelse fra Toplash Cosmetics
Hi,
Thank you for reaching out. We’re sorry to hear about your experience.
We have attempted to contact you by phone using the number provided with the order, but unfortunately we were unable to reach you.
Please check your email inbox (including spam/junk folders) and feel free to reply directly to this message so we can assist you promptly with your order and resolve the issue.
We’re here to help and look forward to your response.
The website is very convenient. I ordered a serum here a week ago, and it has already arrived. The product was neatly packaged and undamaged. The serum itself has no chemical smell and is easy to apply to the eyelashes. I will keep using it.
I have tried many lash serums, where I saw little to no results.
I’ve only used this 3x so far, and it’s working!
Worth the price point, with a generous amount of product.
I ordered on February 7th and still haven't received the parcel. The tracking sites say it was delivered on the 8th, but there's no parcel. When I try to rate the delivery, they say I can't do it because the parcel hasn't been delivered yet. How do I understand this? Has it been delivered or not?
By communicating back to customers when they have a problem. I’ve been trying to contact customer support for help and no one has reached back out to me and it’s been weeks now.
Besvarelse fra Toplash Cosmetics
Thank you for the feedback. Sometimes, in the first few days, there may be redness.
This is because the skin is getting used to the active components.
For example, the component of Far Eastern thuja extract.
We recommend applying the serum every other day for the first week to allow the skin to get used to the active components.
Then switch to daily application.
Avoid getting the serum in your eyes, as this cosmetic product is meant for skin application. However, we remind you that you have a "90-day Return Guarantee."
Every feedback is very important to us as it helps our company improve the quality of service and products.
Please check your email, we replied the same day.
Sincerely, Olivia
I did not receive an eyelash growth chart like all the examples shown on Pinterest and the tube of Brow Serum was empty/dried out.
I was amazed at how fast my lashes grew longer and thicker. I’ve tried several brands, but this was the best. This is all I’ll use from now own. Also use on my brows.
Received quickly in good condition. Beautiful cross and chain.
I have to say I was skeptical but this stuff really works. I would say within 8 days I noticed longer, fuller lashes! Oh, wait a minute, I swear it was on my doorstep THE NEXT DAY!!
No need to double dip, the applicator is long n will contain plenty serum for both eyes and there is a lot in the bottle.
Lastly, I experienced ZERO EYE IRRITATION so far!!
This really is an AMAZING lash builder!!
I keep getting reminded to do this review. I haven’t used it long enough to notice anything so I guess we’ll see and here’s your review you keep reminding me about.
Besvarelse fra Toplash Cosmetics
Thank you for taking the time to leave a review of our product. We apologize for any inconvenience caused by our reminders. Our goal is to ensure that our customers have the best possible experience with our product, and we believe that customer feedback is an essential part of achieving this goal.
We appreciate your honesty about not having used the product long enough to notice any results. We understand that individual experiences may vary, and we hope that you will continue to use our product and see the benefits it can provide.
Thank you again for your review, and please do not hesitate to contact us if you have any questions or concerns.
Best regards, Olivia at Toplash
I bought the serum used it for 3 days and my eyelashes started to fall out. I sent an email. Got a small vague response. But no definite answer. I will have to throw it in the garbage and buy anothe brand.
Besvarelse fra Toplash Cosmetics
Thank you for taking the time to share your experience with our eyelash serum. We are sorry to hear that you experienced eyelash falling, but we would like to clarify that our product has been extensively tested and has not been shown to cause this side effect.
As for our refund policy, we offer a 90-day money-back guarantee to ensure our customers' satisfaction. If you are not completely satisfied with your purchase, you can contact us for a refund or exchange.
We appreciate your feedback and hope that you will give our product another chance in the future.
Best regards, Olivia at Toplash
It came quick, I'm using it lets see what happens in the next couple of weeks.
Besvarelse fra Toplash Cosmetics
Thank you for taking the time to leave a review of our serum. We are thrilled to hear that you are satisfied with the results and that our product has met your expectations.
We take pride in providing our customers with high-quality products that deliver real results, and we are pleased to see that our serum has made a positive difference in your beauty routine.
We appreciate your feedback and hope that you will continue to enjoy our product. Please do not hesitate to contact us if you have any questions or concerns.
Thank you again for choosing our serum, and we look forward to serving you again in the future.
Best regards, Olivia at Toplash
Besvarelse fra Toplash Cosmetics
Thank you for taking the time to leave a review of Toplash eyelash and brow growth serum. We are thrilled to hear that you are satisfied with the results and that our product has met your expectations.
We take pride in providing our customers with high-quality products that deliver real results, and we are pleased to see that our serum has made a positive difference in your beauty routine.
We appreciate your feedback and hope that you will continue to enjoy our product. Please do not hesitate to contact us if you have any questions or concerns.
Thank you again for choosing our serum, and we look forward to serving you again in the future.
Best regards, Olivia at Toplash
I was definitely skeptical when I got this. Wasn’t long til I changed my mind and I started seeing my lashes become fuller and longer. Great product!
Besvarelse fra Toplash Cosmetics
Thank you for taking the time to leave a review of Toplash eyelash and brow growth serum. We are thrilled to hear that you are satisfied with the results and that our product has met your expectations.
We take pride in providing our customers with high-quality products that deliver real results, and we are pleased to see that our serum has made a positive difference in your beauty routine.
We appreciate your feedback and hope that you will continue to enjoy our product. Please do not hesitate to contact us if you have any questions or concerns.
Thank you again for choosing our serum, and we look forward to serving you again in the future.
Best regards, Olivia at Toplash
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
