Awful
Awful! Took my $300. Didn’t ship item. Rudest worst customer service I’ve ever experienced. Horrible shop. Flee.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Awful! Took my $300. Didn’t ship item. Rudest worst customer service I’ve ever experienced. Horrible shop. Flee.
Tried to send a chat for a gift I was buying. I received no response and decided to go elsewhere. I’ve never had a chat and been entirely ignored before. Also, before starting the chat it required me to give my name and email, so I expect a large amount of spam from them in the future.
I bought the Doc Holliday 10 Year Bourbon _ Revolver Collector’s Set for a Christmas gift and received the package with the protection plan. I set it aside to ship later for Christmas and didn't open it.
I sent to my friends and when they opened it the display box was in terrible shape, paper peeling off and the was no liquor in the bottle.
I call Top Bourbon and told them about it. I told them I had pictures I could send them, but they were not interested. They basically told me that there was nothing they could do as far as compensation. They said I would have to file a claim with my bank. I will never use them again.
With so many reputable bourbon shippers, there is no reason to buy from topbourbon. They ruined what was supposed to be a gift by engraving the wrong name on the bottles and then wanted me to take the gifts back from my business partners after they were already open. They admitted they messed up but were arrogant and divisive when it came time to do the right thing.
They did offer to waive the shipping and engraving cost though, which is laughable.
I’m now left wondering what they planned on doing with the bourbon that was already opened? Did my business partners actually receive Pappy or was it sent back bourbon put into Pappy bottles or did they want it for themselves to drink? I can’t be sure at this point.
The whole process was a $2,000 disaster.
BTW, this is the first bad review I’ve ever given to a company but I don’t want anyone else to go through what I did.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.