Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

last time the package looked way less squashed compared to generic store deliveries, even the tape was neatly aligned. actually ended up storing the box since it stayed clean all through the trip.

Bedømt til 4 ud af 5 stjerner

Already unpacked my last order, first thing I noticed was how easy it is to track the shipment here compared to the department store’s clunky system. Half the time I get confused with their updates. T... Se mere

Bedømt til 5 ud af 5 stjerner

started using these finally, the seam work is way tighter than those sets from local shops i got last month. didn’t think much about packaging but unpacked fast.

Bedømt til 1 ud af 5 stjerner

No doubt they are scammers I ordered a camera 16 days ago and never arrived, after dozens of emails I received three different answers each contradict each other .finally two days ago placed the order... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

2,9

Middel

TrustScore 3 ud af 5

42 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 66 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

no more loose threads

started using these finally, the seam work is way tighter than those sets from local shops i got last month. didn’t think much about packaging but unpacked fast.

16. april 2026
Bedømt til 4 ud af 5 stjerner

Smooth delivery process every time

Already unpacked my last order, first thing I noticed was how easy it is to track the shipment here compared to the department store’s clunky system. Half the time I get confused with their updates. This site, just straight to the point, package arrived exactly when it said it would.

16. april 2026
Bedømt til 1 ud af 5 stjerner

No doubt they are scammers I ordered a…

No doubt they are scammers I ordered a camera 16 days ago and never arrived, after dozens of emails I received three different answers each contradict each other .finally two days ago placed the order just to not refund me , I will go everywhere and expose this scammers

24. marts 2026
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Check the size

When advertised it was this big box that folded out and nearly filled the table. What was delivered wast a box around A4 size so no where near the same . But the Gonks where nice

21. november 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Got my xmas cushions today very…

Got my xmas cushions today very disappointed with them nothing like the picture won't be ordering again

13. november 2025
Uopfordret anmeldelse
Toohap-logo

Besvarelse fra Toohap

We are very sorry to have brought you an unpleasant shopping experience. This is absolutely not the level of service we should provide. We assure you that we always put customers first and are committed to providing the highest quality service. We will feedback your opinions to the supplier, and at the same time, we will unconditionally resolve your after-sales issues. We understand your feelings. In order to solve your problem more efficiently, please send your details to our customer service email: service@toohap.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please believe that we will not let you end this shopping experience with loss and disappointment.

Bedømt til 1 ud af 5 stjerner

Avoid Fake advertising

It took ages for my parcel to arrive and silly me got duped as the advertised items on facebook were for Laura Geller products which were promised, alas poor imitations arrived weeks later, nothing like the ones that were promised which were Laura Geller make up.I wouldn’t bother with a refund because you’ve to pay for them to get shipped to China. I think this type of miss selling is typical of a company like this and they continue to rip people off by conning people with their fake advertising I was led to believe it was an British company had I’d know I wouldn’t have bothered Avoid avoid avoid dreadful quality and not the same products as advertised.

25. juli 2025
Uopfordret anmeldelse
Toohap-logo

Besvarelse fra Toohap

We are very sorry to have brought you an unpleasant shopping experience. This is absolutely not the level of service we should provide. We assure you that we always put customers first and are committed to providing the highest quality service. We will feedback your opinions to the supplier, and at the same time, we will unconditionally resolve your after-sales issues. We understand your feelings. In order to solve your problem more efficiently, please send your details to our customer service email: service@toohap.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please believe that we will not let you end this shopping experience with loss and disappointment.

Bedømt til 1 ud af 5 stjerner

Not impressed at all my parcel was lost…

Not impressed at all my parcel was lost over a week ago I have proof of this
I requested a refund which seems to be asking for the impossible 🤔 customer service are useless. I have turned my issue over to trading standards 🙃 avoid at all costs

7. juli 2025
Uopfordret anmeldelse
Toohap-logo

Besvarelse fra Toohap

We apologize that you haven't received your package yet. International deliveries typically take seven to fourteen days to arrive. This is absolutely not the level of service we should provide. We assure you that our customers are always our top priority and we are committed to providing the highest quality service. You may not have contacted us through the correct email address, which may have delayed your resolution. We understand your frustration. To resolve your issue more efficiently, please contact our customer service email address: service@toohap.com. Our dedicated customer service team will verify your shipping status and provide you with the best solution within 24 hours.

Bedømt til 1 ud af 5 stjerner

Stay clear

Turned up late, tried to return as it wasn't suitable and they took ages to respond and when they did replied by offering £18 instead of the £42 and they also said it was expensive to return due to the place is overseas and it was at our expense to send back

13. juli 2025
Uopfordret anmeldelse
Toohap-logo

Besvarelse fra Toohap

We sincerely apologize for the unpleasant shopping experience you've experienced. This is absolutely not the level of service we should provide. We assure you that our customers are always our top priority and we are committed to providing the highest quality service. Whether you're returning a product for a refund, we will unconditionally resolve any after-sales issues. We understand your concerns, and to resolve your issue more efficiently, please contact our customer service email: service@toohap.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.

Bedømt til 1 ud af 5 stjerner

I ordered an outfit

I ordered an outfit, which took an age to arrive, when it did the item of clothing was unsuitable, sent email as it states to find out how to return the item, I sent three altogether no response. My last email I got replies saying we have responded but actually responded with nothing. Now stuck with an outfit that's unsuitable and having to pay for. I will never order from this site ever again. So to anyone thinking about it, I'd stay well clear.

5. april 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

AVOID

Ordered from what I thought was a uk company. Took 6 weeks to arrive. Poor quality and I have tried countless times to email , messenger them etc they actually blocked me!! No means to return despite me pleading for a refund and return address. Sent me a support email in Chinese!! Absolutely sham I have started a claim on PayPal to try and retrieve my hard earned cash back. Would give 0 if I could. Oh and on the same day of purchase I ordered a couple of dresses from another company called Alively weirdly both items received in the same parcel!! The dresses weren’t suitable either and have had exactly the same trouble trying to return for a refund there too. They actually emailed me and asked me to close the dispute with PayPal and then they would refund me erm….. absolutely not. AVOID.

4. april 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

If I could give 0 I would

If I could give 0 I would.
Quick enough to take payment, took almost 6 weeks to arrive and even after a week of daily emails still not able to return the items.
Avoid this company like the plague 😡

7. april 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Absolutely awful

Absolutely awful. I purchased a garment which turned out not to be suitable. There are no return instructions or lable in package. I have emailed 3 times, sent a messaged on messenger & posted on Face book but no reply/ response at all.
I now have a garment which us unsuitable and waisted my money. Absolutely disgraceful!

3. april 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Terrible Customer Service

Received item, it was not the same colour as advertised on their website. I sent them an email asking how to return and they have completely ignored me. You can't return an item unless they give you an address which can only be done via email in which they ignore. Terrible customer service!! Avoid this company at all costs.

24. marts 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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