A excellent haircut again today at Toni and Guy Maidenhead. Leah the senior stylist cut my hair very well, and styled it extremely well. A very professional salon, and Leah is a 5 star hairdress... Se mere
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Se, hvad kunderne siger
Toni and guy have horrible toners which make your hair look ashy and dull, the only thing they can do is low skill bright blonde with zero toner. If you want anything else I would recommend going othe... Se mere
Neal is such a talented hairdresser. I stupidly tried (and failed!) a DIY balayage and sheepishly came into the salon with orange midlenghts and green ends! Neal cleansed my hair and magically tr... Se mere
Recently visited Teddington salon to fix a haircut that I wasn't happy about - had it elsewhere. Kate ( or KAtie so sorry can't remember) looked after me so well and did exactly what I imagined ! Left... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Multi-award winning hairdressing brand with more than 55 years of experience in education, superior client service and haircare expertise.
Kontaktoplysninger
58-60 Stamford Street, SE1 9LX, London, USA
- clientcare@toniandguy.co.uk
- toniandguy.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 3 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Katrina and her team are always so…
Katrina and her team are always so helpful, Katrina always full of suggestions with colour and cut…. Highly recommend x

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Great colourist who listens to what I…
Great colourist who listens to what I want and gives advice.
Same with the stylist

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Lovely experience with Drew
Was seen by Drew. She was polite and friendly and highly knowledgeable and gave the best advice on how to cut my hair. I came in feeling low due to hair loss and thinning and just had dead hair which I wanted to just chop off completely! Drew reassured me, gave me the best haircut and I left feeling more confident! Will definitely be back to see her again!

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It all depends on the stylist
I went to their Chelmsford branch, very bad experience. My highlight was orange, which is the last thing I wanted, and I was about to go on holiday. Then I went to the Stratford branch, and I was happy with my hair colour, so it depends on what branch you go to and the stylist.

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Disappointed service
ad gone wrong and still needed correcting elsewhere.
I’ve spent a huge amount of time trying to resolve this and was met with very little accountability. For a brand with Toni & Guy’s reputation, the whole experience was incredibly disappointing — especially for something I had planned around a special occasion.
I wouldn’t return and I’d advise others to be cautious, particularly when booking ahead of important events.

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Excellent
Excellent. As usual Rob was phenomenal. Went for a restyle and gave great advice and turned out to be probably the best cut I’ve had The cut compliments my face shape, it takes years off my age (according to my friends) and looks great!

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Great staff
Great staff. Everyone makes you feel welcome and important. Friendly environment and everything is done to make your visit enjoyable and always pleased with results of my visit.

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Super cut by Katrina after disastrous…
Super cut by Katrina after disastrous one at another Salon. Staff very friendly and professional.
Thank you!

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My experience was great!
My experience was great--from the wash and the soothing massage, to the haircut with Ella, charming and witty as ever, who cut it into a more manageable style that looks beautiful and will be more manageable. It feels great now! The whole service was worth the money.

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Andra did a fabulous colour as always
Andra did a fabulous colour as always. I never worry about it how it’s going to turn out-she really knows what she’s doing!

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Great as always.
Great as always.. Jessie’s blow dry’s are the best. Thank you Chelsea and Jessie

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Retaining customers
Had my hair cut at Tony & Guy Bury st Edmund’s by Zoe - my hair had grown very long and thick from a short style and needed a complete overhaul!
I opted for shoulder length hair with an undercut to deal with thickness.
This has been an amazing cut but should have been costing £87 for 45 minutes work!
I intended to maintain the general cut by visiting the salon every 8 weeks but inbetween cuts needed the undercut shaving and tidying up!
I asked if someone could just shave the back of my hair - no wash or finish - 5 minute job and the answer was yes and it will cost you £55!!!!
I’m sure retaining customers is the order of the day and I’m in no way objecting to paying for this but £55 for a small patch of shaving is slightly off the mark …
I went to another hairdresser in Bury who was able to do this task in 4 minutes - cost £10!!!

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Professional and friendly service as…
Professional and friendly service as always from Toni&Guy.

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Lovely Salon
Lovely Salon, All staff are lovely and take great care of my elderly mother
We have Thanasis who is kind and a wonderful expert hairdresser.
The Manager is Lovely and goes out of her way to make sure we are ok
Highly recommend

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Very bad experience at Kingston Upon thames salon.…
Very bad experience at Kingston Upon Thames salon.
I was "restricted " , banned from attending their salon only because I dared to complain about the highlights. They were grey instead of blonde and I had shown pictures to the hairstylist.
They never refund me or fix the problem. They are in breach of the Consumer Rights 2015. Additionally I think behind this there is a discrimination. Perhaps they did not like my Italian accent or the fact that I am autistic. They are in breach of equality act 2010.

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Very relaxed and welcoming stylist…
Very relaxed and welcoming stylist great fun and lovely cut
Perfect haircut
Perfect haircut and curls/waves! Exactly what I wanted. Delsy’s (sorry if misspelled) hands were so gentle and precise. She did a great job. Thank you so much!
I really like the Toni&Guy shampoo/…
I really like the Toni&Guy shampoo/ conditioner but have recently found a fault with some of the lids, they were not closing properly, we managed to find one that did and purchased from Boots only to find that it was almost impossible to get the shampoo out, I fortunately was able to swap the lid with an empty bottle so problem solved
My first pamper ever!!
Amber is an angel. As soon as I got in to the salon she was so kind and beautiful. She gave me a hot chocolate and then sat down and went through all the ideas that I wanted to have done. Then she gave me the most amazing head massage and treatment I’ve ever had in my life!!! Then I went and started getting it cut. While cutting Amber was chatting to me about so much stuff. The beauty of it all is that she has so much love in her heart and she is the most amazing human being ever. I love Amber so much. And the whole Toni & Guy experience has been one I will never forget. Consider me a regular now!
I would recommend Toni&Guy to everyone wanting to have a true pamper! Thank you so much for making me so happy!!!
Absolutely amazing
This was my third visit with James at Toni & Guy, and I couldn’t be happier. He is absolutely amazing at what he does, and I always leave very satisfied. The whole team is friendly and professional, and James makes the experience outstanding every time.
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