Tonecheer has me cheering like I just found the last puzzle piece under the couch. Their 3D puzzles blend brain teaser and hands-on model building—just tricky enough to make your eyebrows meet, yet so... Se mere
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Se, hvad kunderne siger
I bought our first ever book nook in the middle of March, Tonecheer's A Midsummer Night's Dream, which my daughter quickly claimed and put together. She followed the well-written instructions and w... Se mere
I absolutely love their items. I just got the candy one, star one, monster carnival, the flower shop and others I cant think of all the names. They always come in excellent condition. I will continue... Se mere
Tonecheer is a BookNook and wooden 3d puzzle manufacturer & designer that does high quality unique designs. They have a slightly cartoony take on their designs that aims for a theme without trying to... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Xiamen Goowin Technology Co., Ltd. is located in Xiamen Fujian Province, which has been established for more than ten years, integrating the research and development, production and sales of cultural and creative products. The company has nearly 8,000 square meters of production plants and mature design team, independent research and development of production processes and continuous introduction of new products, currently has nearly 100 design patents.
Kontaktoplysninger
No.1299-11, Dongfu Road, 361000, Xiamen, Kina
- service@tonecheer.net
- tonecheer.net
4,8
Fremragende
96 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Wonderfully designed product
Wonderfully designed product. Rich in detail and fun to assemble. Building one is like a meditation.
12. februar 2026
Uopfordret anmeldelse
Die Lieferung ging ziemlich schnell
Die Lieferung ging ziemlich schnell, auch wenn es auf 2 Sendungen aufgeteilt wurde. Schade ist nur dass man die Lieferung nicht verfolgen kann.
20. marts 2026
Uopfordret anmeldelse
Tolle Modelle nich überall zu bekommen
27. marts 2026
Uopfordret anmeldelse
Beautiful, fun to build
I loved the Beauty and the Beast build. Instructions were easy to follow and quality was great. Outcome was satisfying.
23. december 2025
Uopfordret anmeldelse
I've made almost all their book nooks…
I've made almost all their book nooks and they are fun to do. Instructions are easy to follow and their customer service is amazing if you have a question or need a replacement part
26. marts 2026
Uopfordret anmeldelse
Best booknooks in my opinion.
I discovered Tonecheer first at Joanns arts & crafts 2023. Then through Amazon. And now I just buy direct. I've never had a problem with customer service or kits. There designs have become increasingly user experience friendly. Instructions have expanded to include tear out cheatsheets and multiple languages. Tracking orders is simple with the app. I would recommend this brand over all other booknook brands.
26. marts 2026
Uopfordret anmeldelse
Unmatched quality, worth the price.
I have ordered several kits from Tonecheer. I receive updates on shipping and receive my items in good condition. The quality is unmatched. If you are on the fence due to the price, it is worth it
27. februar 2026
Uopfordret anmeldelse
Customer Service Is Horrible
I have written multiple time inquiring about my order and they won’t respond.
Don’t waste your money or time.
30. april 2025
Uopfordret anmeldelse
Besvarelse fra Tonecheer
Dear friend, we sincerely apologize for the poor shopping experience. Regarding your package issue, you can contact the official email address, and a dedicated customer service representative will assist you in resolving your issue. However, we have confirmed that your package has already been signed for.
Customer service email: service@tonecheer.net
Worst service I've ever known
Worst service I've ever known. Ignore reasonable requests from customers. I paid a higher shipping fee to receive the goods before Christmas. But the goods were not delivered on time and were even very late. I missed the opportunity to give my child a Christmas gift. Tonecheer denied responsibility, they said it was not their fault and refused to let me return. Hey, be fair to customers and Please do business properly if you want to survive in the market.
28. december 2024
Uopfordret anmeldelse
Besvarelse fra Tonecheer
Dear friend, we have already communicated with you about your order and processed a refund.
Great quality and experience
I love their products. Most book nooks are really complicated to assemble but not these. Not only are the designs really beautiful, the wood is super sturdy and the pieces fit together perfect. Also the instructions are super clear. I've made 3 of their products (2 book nooks and a box) and I've had a lot of fun each time. 100% recommended! You see these beautiful ads for 3d puzzles and most times they seem to be too good to be true but honestly not with this brand and I find that the products look even better than the ads.
16. september 2024
Uopfordret anmeldelse
Besvarelse fra Tonecheer
Thank you for your support!
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