Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
2,3
6 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
This is the worst company! Their so called support team will not reply to requests for help. I have written several emails over the past month but nothing! No reply. I was gifted a one year membership and I can't activate it. I followed the prompts but it didn't work. Now what??? The courses look good but if you need help, forget it.
Same experience as everyone else has with tonebase- this company are either incompetent, or they are scammers.
Cancelled the 7 day trial, but they continued to charge me monthly. Support sent me a "Financial Summary":
Total Charges: $0.00
Total Payments: $0.00
Total Refunds: $0.00
Outstanding Balance: $0.00
Invoices Generated: None
Transactions Processed: None
So I cancelled my card. Lo and behold, I get an email:
"we tried to renew your tonebase membership, but the payment didn’t go through...Peace, Love & Music,
The tonebase Team"
So the DO have my details and they KNEW they were taking my money.
Luckily the bank did a chargeback, so I am not out of pocket. That took two months to chase though. Never again.
I bought a trumpet account on subscription a couple months back. Since they canged their program from trumpet to brass i dont get any lessons anymore. I cant cancel my subscription paypal says to write their support:
The support WONT WROTE ME BACK for MONTHS and I pay 50€ every month for something i couldnt accsess for months. Looking currently desperatly into how to get my money back they got now like 400€ for free from me now.
I paid for a years subscription. After a while it started working entirely. Literally no one responds to email enquires. I am up for renewal soon and am trying to ensure it does not auto-renew. I cannot access my credit card details on file as the OTP feature does not work. Total Ripoff.
I still receive daily emails from tonebase despite having unsubscribe from the mailing list three times. I didn’t even sign up to receive emails in the first place
Canceled after introductory offer but they still billed me anyway later. If you've paid for your subscription and want to cancel they also remove all your access upon cancelling even if you have access you've paid for. All very anti consumer.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
