Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Ordered a couple of pens and some ink - when my order arrived one of the pens were missing. Reached out to customer services who had a new pen sent out to me right away.
Customer services were super lovely. They were quick to respond and resolve my issue which was fantastic and the pen is the best pen I've ever used - will definitely be ordering more soon!
I bought one Lumos, then another, then another, then two more as presents for colleagues. The delivery is quick and the pens are fantastic.
Andrew Hunter
Possibly the best pen ive ever used, and ive used a few. Lumos Pro, decided to try it first before buying a other ink colours but have re ordered twice and ive only had it a week. Brilliant communication, delivery and aftersales, very impressed so far
My tip holder was blocked, no way to loosen it up.
Silicone grip broken of so many tries, really disappointed when I expected a better experience with it... sent message to the company, waiting for feedback.
Edit: I decided to amend my review from 1 to 3 stars as the customer service reacted quite fast and was very helpful providing some possible solutions helping me at the end to solve my problem.
The pen I bought was defective and I emailed the company six times without reply. I left messages on Facebook and they asked me to email again, which I did without reply. They messaged me via Messenger to ask me to respond, which I did, but then got no reply. So my experience is that the pen doesn't work properly and the customer service is absolutely useless.
I ordered the Wren pen and it’s a little beauty. I love the fact you can customise the pen colours and I chose a cerise body with a midnight blue cap. I also purchased ink but it’s great to know that you can use other makes of inks and so aren’t bound to ordering from the companies website. However the ink I purchased is lovely and they have such a fantastic array of colours in stock that I probably wont be looking elsewhere.
I couldn’t be happier with my Wren pen. It writes beautifully.
Great quality product, brilliant customer services and when I had a problem with the delivery they resolved this quickly. Will use again.
Bought a Lumos pen, am loving it. Two options for nibs whenever I write, and such a range of colours. Easy to fill, and the engineering is just beautiful.
Contemplating a second pen, but maybe I'll drop hints to family for Christmas.
:)
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
