I'm always unsure if items seen online will look as good in real life. Thankfully, my serpent coffee table was every bit as impressive as the photo. Beautiful crafted furniture. Would definitely look... Se mere
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Se, hvad kunderne siger
The people at Tom Schneider’s London showroom were very helpful and patient while I perused the items on display. I had seen the surge media unit online and thought it was an amazing design.... Se mere
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Easy ordering and given updates for delivery. Not actually in when delivered, relatives were waiting, and they were very happy with process. The console table itself is good quality and fits perfect... Se mere
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We are so pleased with our Tom Schneider designed curved media unit, it’s stylish and looks wonderful in our lounge. The workmanship is first class and the natural walnut finish looks so good. It exu... Se mere
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Virksomhedsoplysninger
Skrevet af virksomheden
Since 1996, Tom Schneider has been a defining name in British design, celebrating 30 years of artisan excellence and innovation. Renowned for it's signature curved aesthetic, the brand transforms natural wood into sculptural masterpieces that are as functional as they are beautiful. Every piece of Tom Schneider furniture is handcrafted with passion, staying true to the company’s founding philosophy: Curvaceous, Timeless, and Inimitable. Specialising in iconic, fluid shapes, our world-class collections, including the legendary Swirl, Serpent, and DNA ranges, are created using unique techniques that coax wood into elegant forms. From statement dining tables, media units and bespoke projects, a Tom Schneider design is an instantly recognisable investment in any setting. Quality is our cornerstone. By prioritising artisan craftsmanship and hand-finished details over mass-market production, we ensure every item meets the highest standards of durability, backed by our 10-year guarantee. Whether you choose rich walnut or natural oak, you are investing in designer furniture built to last a lifetime. Discover the beauty of handcrafted, curved wood and enhance your home with a British design classic that perfectly balances artistic flair with everyday utility.
Kontaktoplysninger
Storbritannien
- tomschneider.co.uk
4,9
Fremragende
163 anmeldelser
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TV Unit.
The whole process of ordering, delivery times and the delivery itself were streamlined and very efficient. The team unpacked our television unit and lifted it into position with careful attention.
We are delighted with the quality of the unit and find it a great addition to our living room. Many thanks for a great service.
25. juli 2025
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Orbit Wine Rack
Orbit Wine Rack - I could not be happier! It is beautiful and perfect for my home which is on the smaller side. Highly recommend this beautiful item!
1. september 2025
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Absolutely fantastic service
Absolutely fantastic service, from ordering to delivery.
Beautiful piece of furniture, asceticy incredible.
12. september 2025
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We recently bought a swirl consul…
We recently bought a swirl consul table. We are really pleased with it and get a lot of compliments. The finish and workmanship is first class. Needless to say we have now ordered a 2nd item from Tom Schneider and can’t wait for its arrival
12. september 2025
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Exquisite quality
The Elle console table is a thing of beauty. With the attention to detail provided by the crafted oak veneer, to it's sweeping elegant curves, this is a wonderful addition to our home.
15. oktober 2025
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Stunning furniture and brilliant…
Stunning furniture and brilliant service from Tom Schneider, delivered on the due date by two really helpful guys.
Furniture has transformed our lounge, I would whole heartedly recommend this company for quality of product and service.
4. september 2025
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We purchased the Tom Schneider Saturn…
We purchased the Tom Schneider Saturn Dining Table 130 cm. The process from selection to delivery was faultless. Communication was great and delivery was as agreed. The delivery team were professional and friendly and put the table in situ without any problems. I would 100 % recommend Tom Schneider.
16. september 2025
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I saw the Taper corner media unit…
I saw the Taper Corner media unit online.After not being able to see it in store.I decided to contact Tom Schneider direct. They couldn't have been more helpful. All my questions were answered and they sent me brochures and draught measurements of the unit.
I decided to purchase the corner unit and I received reqular delivery updates . The delivery associates were very repespctful of my property and unpacked the media unit wearing gloves and placed it where I wanted.I was allowed to check it over and was asked if i were happy before they left.Suffice to say im over the moon with my media unit.The craftsmanship is stunning and its aesthetically pleasing on the eye.I get so many compliments. Lastly I would like to send a big thank you to the Tom Schneider Team as they went over and above with my purchase
20. juni 2025
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Dreadful customer service - best avoided
Unprofessional, dreadful customer service, best avoided. I bought the swirl coffee table with a glass top - ex display. The table was delivered and I had to sign to say I was happy with the item. Item seemed fine but difficult to tell if there were any issues due to reflections on the glass and hand prints all over from bring handled by the delivery men. On cleaning the table, I noticed the glass was scratched. I contacted TS immediately and provided a photo of the damage. Their first response was that I had signed a disclaimer. Then they asked for a video recording despite explaining that a video recording would not be useful due to reflections on the glass. Belatedly they offered to replace the glass which I refused - by then I had lost confidence and they had shown themselves to be unreputable. I had to mention my rights under the Consumer Rights Act. They they agreed to arrange a collection and refund my payment. They asked if I had retained the packaging. This is the same packaging that the delivery men ripped in the process of unpacking the table and they had taken with them. The glass was wrapped in cling film so they delivery men cut it open and could not be reused. The packing could not be reused. When I told them I did not have the packaging and why, TS said he could not incur the costs of new packaging to send the item to Europe - this is an ex-display furniture from his store so no idea where Europe came into the equation. Thoroughly unpleasant company to deal with. Never again
22. oktober 2025
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Besvarelse fra tom schneider
Dear Margaret,
Thank you for taking the time to leave your feedback. I am genuinely sorry to read that your experience did not meet your expectations and for the frustration this situation has caused.
When you first reported the scratch on your clearance Swirl coffee table, my team requested additional photos or a video. I understand you found this request frustrating, particularly with the difficulty of capturing an issue on a glass surface. Please know this is a standard part of our process, not to dispute the issue, but to help us fully understand its context and scale so we can arrange the best and quickest solution.
When your case was escalated to me, I reviewed the correspondence and immediately apologised for the back-and-forth. I offered two clear solutions: a brand new replacement glass top sent to you free of charge, or a full collection and refund.
We were disappointed that you did not wish to accept the free replacement glass, but we absolutely respected your decision to return the item for a full refund.
The subsequent conversation about packaging was purely logistical. Our delivery team removes packaging as part of our service, but items do require it for a safe return. My reference to "Europe" was not about the table, but was an explanation about ordering new, specialist packaging from our European production for the collection. This was a point of clarification, not a refusal of the return.
We did, of course, agree to collect the table and process your full refund as requested. We are sorry that we couldn't resolve this in a way that left you satisfied with our service and that you chose not to accept the offer of a new top.
We wish you all the best.
Sincerely, Tom Schneider
Our Tom Schneider Grace sideboard is a great piece of furniture …
Our Tom Schneider Grace sideboard is a great piece of furniture which is beautifully crafted and admired by our guests. The quality is superb.
26. september 2024
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Great customer service.
Great customer service.
Beautifully designed, quality products.
The craftsmanship is exquisite.
19. august 2024
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Lovely Furniture
A great company to do business with - they will send you out a reasonable size of sample of the finish, the delivery was great with regard to timing and the delivery team letting you know when they would be arriving and the company will also keep you informed of any sales due by email-if required.
The quality of the furniture is fabulous. I have 2 pieces in my lounge, a TV Unit and a glass topped lamp table, both in the walnut finish and I just love the uniqueness of the style.
6. juli 2025
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High class luxury furniture from a great company
We found the Tom Schneider furniture online and we loved it straight away. We placed our order and we received timely and helpful updates prior to delivery.
The delivery team were great too. The star of the show is the furniture …. It is amazing, the quality second to none and everyone that sees it comments on it ….. would highly recommend.
13. januar 2025
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My Tom Schneider furniture is fabulous
I have purchased a TV Media Unit and a Shelf Unit and both pieces of furniture are my favourite pieces. They are unique and beautifully made.
27. juni 2025
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Fantastic quality and exceptional service
Absolutely delighted with the beautiful furniture and the excellent service. The craftsmanship and quality is exceptional. Also highly impressed with the delivery service - they were really polite and extremely helpful. Highly recommend.
20. juni 2025
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Great furniture
Wonderful customer service, super helpful & accommodating, great designs, loved our custom ordered pieces, reasonable price & high quality
18. juli 2024
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Fabulous furniture and great service
Fabulous furniture and great service! I ordered a Serpent dining table in 2024 in natural oak. It is fabulous and I have had so many compliments about it. Ordering, delivery and everything in between was efficient and easy. I have recently order two lamp tables and a coffee table to complete the look and can't wait for them to arrive. Once again ordering was easy - the only hard bit is choosing which of the great designs to choose!
11. juni 2025
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Love my Tom Schneider furniture
Love my Tom Schneider furniture, excellent company to deal with, efficient delivery to north east Scotland. Designs are contemporary and timeless, every home should have at least one Tom Schneider piece.
15. oktober 2024
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Lounge Furniture
I have bought several pieces of furniture from Tom Schneider.
The service/communication and delivery was excellent
The quality of the furniture is excellent.
I chose as different than the usual high street furniture. Am so pleased with my purchases. Looks a statement in my lounge.
14. oktober 2024
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Beautifully Made Statement Pieces with Outstanding Service
I recently purchased the Verve Magazine Holder and the DNA Whole Twist Shelves from Tom Schneider, and I couldn’t be more pleased. From start to finish, the service was exceptional – responsive, professional, and genuinely helpful.
As for the pieces themselves, the craftsmanship is outstanding. Both designs are not only visually striking but also beautifully made, with a real attention to detail that sets them apart. The quality is second to none – these are timeless pieces that will elevate any space.
Highly recommended if you’re looking for something that combines sculptural design with lasting quality.
14. juni 2025
Uopfordret anmeldelse
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