The dresses for my wife was gorgeous and it was delivered on time. They also refunded the customs duty payment which was a A+ for me. I’m a happy customer. Thank you so much.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ashley floral pleat dress Mina hijab fashion dress Disappointed on receiving the dresses. The fit is awful. The dress is not lined. Material feels cheap. The description of Ashley floral pleat dr... Se mere
Virksomheden har svaret
I ordered many times from this company. But never needed to exchange and return. The last time, one item was too big. I sent an email as soon as I received the order, no answer. Update: Tolavita tea... Se mere
Virksomheden har svaret
If I could give zero stars, I would. This company is the perfect example of how to turn shopping into a nightmare. The clothes look like they were designed in the dark, with fabric so cheap it could... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Leading global online shopping center in the world, we offer our valued customers the privilege of Tolavita by offering a wide range of high quality clothing categories at direct prices from the factory.
Kontaktoplysninger
Akşemsettin mah. Vatandaş sok. No:34 daire:1 fatih İstanbul, 34093, İstanbul, Tyrkiet
- +90 501 333 33 64
- info@tolavita.com
- tolavita.com
3,5
Middel
173 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Beautiful quality dresses. Delivery was fast also.
I got 3 dresses, they were all beautiful and well made.
7. april 2023
Besvarelse fra Tolavita
Thank you, your words means the world to us. Wonderful customers like you deserve nothing but the best!
dresses look horrible in real life
dresses look horrible in real life. tried to do a refund and now it doesn’t recognise my order number
30. marts 2023
Besvarelse fra Tolavita
we sincerely apologize for your bad experience. Please know that your situation was an exception. At Tolavita customer satisfaction is something we take very seriously and less than ensuring you are completely happy is unacceptable.
Actually our return policy is not complicated and there are many of our customers that return their order and no one tells us that he has a problem with the returning service .
We are still contacting you to solve your problem until then please accept our sincerest apologies .
Great customer service
Great customer service. Elegant dresses exactly like the pictures. Thank you.
30. marts 2023
Besvarelse fra Tolavita
Thank you, your words means the world to us. Wonderful customers like you deserve nothing but the best!
Size chart update
Tolavita has some of the most prettiest dresses, but the sizing chart is way off from the average sizes. They are extremely too small, they are two sizes smaller than the average size,
17. marts 2023
Besvarelse fra Tolavita
Dear Tylydia Barton , we are sorry to hear that you have had such a negative experience.
Our team is dedicated to providing excellent customer service, and this is the first time we have heard a complaint about sizing .
At Tolavita customer satisfaction is our responsibility so we will immediately contact you to solve your problem until then please accept our apologize.
Ashley floral pleat dress
Ashley floral pleat dress
Mina hijab fashion dress
Disappointed on receiving the dresses. The fit is awful. The dress is not lined. Material feels cheap. The description of Ashley floral pleat dress is wrong describing embroidered sleeves.
Overall not worth the money. Not going to buy again.
24. marts 2023
Besvarelse fra Tolavita
we are really sad to hear that your order isn't as expected actually we are really shocked to hear that because this dress is on of the most selling items however we will our team will contact you to solve your problem as soon as possible until then please accept our apologize.
It’s an amazing experience with them .
23. marts 2023
Besvarelse fra Tolavita
Thank you for your kind feedback, we're so happy that you had a happy shopping experience with us!
Prompt delivery
17. marts 2023
Besvarelse fra Tolavita
Thank you for your kind feedback, we're so happy that you had a happy shopping experience with us!
I bought 3 dresses on size 10
I bought 3 dresses on size 10.
Two of them fit just fine. The other one won't even zip on me.
They don't provide free returns.
P.s: Update.
They contacted me right away and solved my concerns. Really appreciate it.
11. marts 2023
Besvarelse fra Tolavita
We are really sad to hear that, At Tolavita customer satisfaction is something we take very seriously and less than ensuring you are completely happy is unacceptable.
We want to confirm that we have free return but you didn't contact us.
So we will contact you immediately to solve this problem until then please accept our apologize .
Beautiful material Beautiful dress love…
Beautiful material Beautiful dress love it!!
17. februar 2023
Besvarelse fra Tolavita
Thank you for your kind feedback, we're so happy that you had a happy shopping experience with us!
Very beautiful and I soothing color of…
Very beautiful and I soothing color of the hijabs. Loved them all.
25. februar 2023
Besvarelse fra Tolavita
Thank you for your kind feedback, we're so happy that you had a happy shopping experience with us!
Best online store for modest outfits
Best customer service and I absolutely love their outfits! Chic and modest
15. februar 2023
Besvarelse fra Tolavita
Thank you for your kind feedback, we're so happy that you had a happy shopping experience with us!
Oh my God is my first experience here
Oh my God is my first experience here, I love my skirt, so cute obviously I will buy again
20. februar 2023
Besvarelse fra Tolavita
Thank you for your kind feedback, we're so happy that you had a happy shopping experience with us!
Tolavita offers no concessions for their mistakes
Tolavita neglected to put my apartment number on the parcel. DHL was not very cooperative. I had to write DHL’s upper level management. Tolavita was not helpful. The skirt was not as pictured. I will not be shopping here again
11. januar 2023
Besvarelse fra Tolavita
we sincerely apologize for your bad experience. At Tolavita customer satisfaction is something we take very seriously and less than ensuring you are completely happy is unacceptable.
We would like to tell you that we have a return choice as well as a replacement choice and we will immediately contact you to solve your problem..
We took measures to ensure it will not happen again in the future.
Please accept our apologize.
Nice and modern style I like it
20. januar 2023
Besvarelse fra Tolavita
Thank you for your kind feedback, we're so happy that you had a happy shopping experience with us!
Besvarelse fra Tolavita
Thank you for your kind feedback, we're so happy that you had a happy shopping experience with us!
One of the dresses that I purchased…
One of the dresses that I purchased from you was not good on me and it did not look like the picture that you put in your website. I sent you an email that I would like to return it. You sent me back an email with a complicated process that made me confused. I sent you back an email that I want a QR code to return the dress instead of all the complicated details. That was last week, and I'm still waiting for a response. The only thing that I keep receiving are emails from you to rate the dresses. You need to take care of your customers before asking about the rate and how many stars you should have.
This is the first and the last time that I will purchase from this website, and I will not advice my friends to purchase from you because you are not honest. The dresses that I purchased are very expensive and low quality too.
2. januar 2023
Besvarelse fra Tolavita
we sincerely apologize for your bad experience. Please know that your situation was an exception. At Tolavita customer satisfaction is something we take very seriously and less than ensuring you are completely happy is unacceptable.
Actually our return policy is not complicated and there are many of our customers that return their order and no one tells us that he has a problem with the returning service .
We are still contacting you to solve your problem until then please accept our sincerest apologies .
The fabric looks nice and durable( have…
The fabric looks nice and durable( have not worn it out to an event yet)
Very stylish dress that is also modest and can be dressed up to a fancy occassion!
7. december 2022
Besvarelse fra Tolavita
Thank you for your kind feedback, we're so happy that you had a happy shopping experience with us!
Beautiful outfits
Beautiful outfits. So thrilled. Excellent service, I get my items in a very timely way.
25. december 2022
Besvarelse fra Tolavita
Thank you for your kind feedback, we're so happy that you had a happy shopping experience with us!
I love the dress they were pretty
I love the dress they were pretty, full coverage and the dress had a linear so it’s not transparent
11. december 2022
Besvarelse fra Tolavita
Thank you for your kind feedback, we're so happy that you had a happy shopping experience with us!
Elegant dresses
Material is high quality and elegant dresses. Shop is easy and free delivery as well. This website offers free alteration to the length, which is a great help
5. december 2022
Besvarelse fra Tolavita
Thank you for your kind feedback, we're so happy that you had a happy shopping experience with us!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.