Because I haven't received my yet it shows Has delivered I've contacted there customer service through a provided email. And I'm awaiting a reply. If anything changes I will edit this review. I have... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
First off, can I just say I love these jackets and have bought numerous for family members, all gratefully received. But what has happened to your sizing? Twice this year I've received jackets that ar... Se mere
I love visiting Tog24 they have some lovely quality clothing at reasonable prices, the lady who served me today at Middlebrook retail Park was so lovely and helpful. Would highly recommend this store... Se mere
Great customer services from Katie and Michelle at the TOG24 store in Livingston Almovale Designer Outlet.Nothing was any trouble helped me in sizes and what colours suited me and not.Many stores shou... Se mere
Virksomhedsoplysninger
- Butik med udendørstøj og -udstyr
- Sportstøjbutik
- Børnetøjsbutik
- Butik med modetilbehør
- Herretøjsbutik
- Dametøjsbutik
Skrevet af virksomheden
TOG24 stands for “Truth Over Glory Everyday”. We’re not about the “Glory” side of the outdoors; Planting flags on mountains or skiing down sheer ice walls, we’re about the “True” outdoors that everybody can be involved with; walking with friends to the pub or skiing with the family to a bar. Based in the Spen Valley town of Heckmondwike, initially produced footwear, branched into sports bags and football kits in the 70's before finally landing on waterproofs and fleeces. As the brand grew in popularity skiwear and casual clothing were added. We manufactured all our clothing in the head office we still own today, however, to ensure we stayed competitive and to keep our doors open, it was with a heavy heart that we began producing overseas. Whatever the product was, it had to fit into our motto... TOG24 are a product of our location in the Spen Valley, Yorkshire; we try to do things right, we don’t believe in the marketing hype that’s out there and everything we make represents quality and value for your hard earned pound. And while we no longer manufacture here (that stopped in 2010) all our products are still proudly designed in the Spen Valley TOG24 began with the factory shop in Heckmondwike. Originally carpeted in off cuts of fleece and selling seconds and ends of lines out of cardboard boxes, the store did so well that we stopped trying to sell TOG24 to other people’s shops and set up our own chain of stores. TOG24 now sells from over 60 outlets across Britain and Ireland, (and for the biggest bargains you can still visit us at our original factory shop in Heckmondwike).
Kontaktoplysninger
Mileta Sports Ltd, Spen Vale Mills, Station Ln, WF16 0NQ, Heckmondwike, Storbritannien
- customerservice@tog24.com
- tog24.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 48 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The lad that served me came from my…
The lad that served me came from my home town and supported my football team The Terriers where I am a season ticket holder . He was wearing a Huddersfield town shirt.UTT⚽️He was a good sales person .
Excellent experience store was very…
Excellent experience store was very clean and tidy. Staff were professional and had time to spend with me. Would recommend the store to others.
Just back from TOG 24 at heckmondwike…
Just back from TOG 24 at heckmondwike bought a craven lightweight waterproof jacket.
First class service from the lady in the shop.
Will definitely shop again..
First visit this evening
First visit this evening. Lovely staff in the Bolton store xx
Always such friendly
Always such friendly n helpful staff.
Go out of way to help find sizes etc
Great customer service
The male assistant was very knowledgeable and it was a pleasure to speak with him.
Excellent service & great clothing
Sales assistant was helpful
Sales assistant was helpful, cheerful and a pleasure to deal with
Handy coat
Great help within the shop from assistant to help with sizes. Lovely little pack away coat purchased to take with you wherever you are going.
I have a lot of T 24 clothing and am…
I have a lot of T 24 clothing and am never disappointed, good quality
Molly was extremely kind and…
Molly was extremely kind and thoughtful.
Recommend shop
Really disappointed with the customer…
Really disappointed with the customer service from TOG24.
I bought a coat in November 2024 as a long-term winter coat and was very happy with it at first. Unfortunately, the zip has already broken due to a missing tooth, making the coat unusable after what I would consider a reasonable amount of normal wear.
What frustrated me most was the response from customer services. Rather than showing any understanding or offering any goodwill gesture, they were quite abrupt and immediately focused on explaining why they wouldn’t help. They suggested the issue may have been caused by me not engaging the zip properly, despite the fact the coat is less than two years old and should reasonably last longer than this.
I wasn’t demanding a brand new coat — even a contribution towards repair or some form of goodwill would have shown they value customers. Instead, the overall tone felt defensive and dismissive from the start.
It’s a shame because I genuinely liked the coat itself, but the aftercare experience has completely put me off buying from TOG24 again.

Besvarelse fra TOG24
Always like the Keswick store
Staff were most helpful and helped get…
Staff were most helpful and helped get me the sizes I needed.
They also made a point of explaining returns policy should I need it.
I’m very pleased with too and jacked I purchased.
The lady in the shop went to the…
The lady in the shop went to the trouble of gettign us the correct sizes from storage
Absolute scam
Absolute scam. Do not buy from this disgraceful company. Poor quality, poor fit, poor customer service. Daylight robbery. Refuse refund returns.
Great store and great storestaff are brilliant
Great store and staff are brilliant
Who knew?
After saying to my husband "I'll come, but I don't need anything" yet another great find....who knew TOG did swimsuits haha.
Great customer service and laughs as always.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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