Tofu | Field Service Management Anmeldelser 176

TrustScore 5 ud af 5

4,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

For being a first time small business owner tofu makes everything easy to work and keeps everything professional and organized tha makes my job more easy to handle. I recommend 100% for who ever start... Se mere

Bedømt til 5 ud af 5 stjerner

I don’t know how people ever ran a business without an app like this. I’m a first time business owner and Invoice Maker has taken so much stress off my shoulders. It’s great having an app to keep trac... Se mere

Bedømt til 5 ud af 5 stjerner

while working on my laptop, it had stopped holding the charge, leaving me with no access to any of my invoicing or estimating program! Turns out it was the best thing that ever happened. I stumbled on... Se mere

Bedømt til 5 ud af 5 stjerner

Quick setup for creating and sending out business invoices! Easy on both ends, allowing customer to receive and pay effectively!

Virksomhedsoplysninger

  1. Softwarevirksomhed

Skrevet af virksomheden

Tofu is a light FSM for solo contractors and small crews (2-10 people). Best for HVAC technicians, plumbers, electricians, landscapers, handymen, and other trades. Manage jobs, schedule visits, send estimates & invoices, accept payments, and more.


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

176 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 66 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I use tofu for my Invoices for my…

I use tofu for my Invoices for my company and I love how I keep record of everything and billing all in one spot and the fact that my customers can pay thru the portal with Apple Pay makes it even better no need for any more apps when tofu does it all !!

18. februar 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Awesome and helpful for on the go…

We absolutely love the app and what it does for our business. My only complaint would be that it can’t be linked to multiple devices in the same account so that more than one of my employees can access and use the linked customer accounts to it. Otherwise it’s great!

11. februar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I was overcharged.

99 dollars showed up on my account. I dont recall using the app.

15. januar 2026
Uopfordret anmeldelse
Tofu | Field Service Management-logo

Besvarelse fra Tofu | Field Service Management

Hi, we're sorry to hear about your experience. We want to clarify that our app does not charge users without consent, all payments are processed securely through Stripe, Google Play or App Store and require confirmation before any payment is made. We would be glad to help you check it or apply for the refund, please contact us in the app support chat or email support@tofu.com.

Bedømt til 1 ud af 5 stjerner

I was overcharged when it stated1.99 to…

I was overcharged when it stated1.99 to generate the invoice, and send it to my client. Got a notification from my bank that it was fraud done for $19.99 being charged by tofu….

16. januar 2026
Uopfordret anmeldelse
Tofu | Field Service Management-logo

Besvarelse fra Tofu | Field Service Management

Hi there,
We want to clarify that we don't have a payment per invoice. Most likely, you have activated a trial from our website, which later continued as a monthly subscription. Please contact us via the in-app chat or email support@tofu.com, and we’ll help you locate and cancel it. Thank you!

Bedømt til 1 ud af 5 stjerner

Worst app

I am currently looking for another invoicing app. There are always issues with this particular application. Whether it be that the app freezes or that I cannot send invoices whatsoever. I’ve been trying to get help for the past week and no one has helped me. I am not able to send any invoices or share the invoices via a link. This app should not exist anymore. Customer service is absolutely atrocious.

20. august 2025
Uopfordret anmeldelse
Tofu | Field Service Management-logo

Besvarelse fra Tofu | Field Service Management

Thank you for your feedback.
We see that you reached out two days ago and our team replied right away. The issue with sending and sharing invoices has already been fixed — please restart the app and try to send again. If the problem persists, please let us know. We’re sorry for the inconvenience this caused.
Regarding the freezing problem — are you still experiencing it now? Among several hundred thousand users we’ve received almost no such reports in recent months. There was indeed an issue six months ago (March 2025), but we fixed it in version 3.6.5. If you’re still facing difficulties, please let us know so we can investigate.

Bedømt til 1 ud af 5 stjerner

Absolutely non-existent customer…

Absolutely non-existent customer service. We have been four days trying to get ahold of them for a payment and billing issue. The phone number rings, but no answer or voicemail. No email response. Chat help says a 6 hour wait (business hours only).

We have a missing payment and literally cannot get ahold of anyone to find out what happened.

27. juni 2025
Uopfordret anmeldelse
Tofu | Field Service Management-logo

Besvarelse fra Tofu | Field Service Management

Hi Kelly,
We're really sorry for the frustration you've experienced — we understand how stressful payment issues can be.
We found your message and responded, but it looks like we didn’t hear back.
In your case, the payment was made to a contractor who used Tofu to send you an invoice. All payments made through Tofu are processed directly via Stripe — we don’t hold or manage any funds ourselves, so we’re unable to cancel, reverse, or issue refunds.
We recommend contacting the contractor directly and asking them to refund the payment through their Stripe account. If they don’t respond, you can dispute the charge with your bank or reach out to Stripe support and explain the situation.
If you need any help or have questions, just let us know — we’re here to assist. Our team is available via chat (in the app and on the web) and at support@tofu.com.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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