First time ordering from them i am so honestly so impressed! i got the clip-ins and was a bit skeptical because i have 4c hair have never gotten good quality hair that matches my texture but this was... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This is my second time ordering with To All My Black Girls. AGAIN, a terrible time with shipping. The first time, ordering to Italy, shipping was delayed, there were mistakes and they unfortunately ex... Se mere
Virksomheden har svaret
A perfect experience from start to finish! I appreciated the consultation on WhatsApp prior my purchase as it helped to reassure me. It’s also a big plus that a colouring service is offered (I alway... Se mere
Virksomheden har svaret
As a first-time weave wearer, I was very keen to get good-quality hair! After some research and reading through the reviews (which were so so helpful) I went ahead and ordered the straight kinky hair... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are To All My Black Girls. A brand dedicated to the needs of black women. We specialise in the highest quality natural textured hair extensions that are designed to blend well with African, Caribbean and mixed natural hair types. We pride ourselves as experts in the natural hair market and even offer a 60-day quality warranty just to prove this. Our aim is to uplift and empower black women through our products and services.
Kontaktoplysninger
Unit 18 legacy house, Hanworth trading estate, Hampton road west, TW136DH, London, Storbritannien
- 07413339196
- cs@toallmyblackgirls.com
- toallmyblackgirls.com
3,9
God
57 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Prompt response and really helpful
6. oktober 2023
Besvarelse fra To All My Black Girls
Thank you so much for the kind words! We're thrilled to hear that you had a positive experience with our prompt and helpful service. If there's anything else we can assist you with, feel free to reach out. We appreciate your support!
Amazing customer support
I bought the kinky straight bundle (16 inches)I just got the hair installed, and I am liking it so far, it is soft and doesn’t tangle. I hope it stays that way after washing it a few times. Customer service is absolutely top tier: I had an issue with the import costs and they handled it immediately. They were very nice and professional
24. august 2023
Besvarelse fra To All My Black Girls
Thank you for your kind review! I'm glad to hear you love your new 16-inch kinky straight bundle! And super glad we could sort out those import costs for you quickly.
Quality is something we take very seriously, and I'm thrilled to know that you've found the hair soft and tangle-free.
Thanks for choosing us, and can't wait to help you out again!
Anu x
Second Time Fail
This is my second time ordering with To All My Black Girls. AGAIN, a terrible time with shipping. The first time, ordering to Italy, shipping was delayed, there were mistakes and they unfortunately excused it with they let the person go. This most recent time, I ordered to NYC, and it's been a month and still no package. They didn't even provide tracking with shipping something overseas, the bare minimum even though I paid $13 of shipping for one bundle. Companies closing so it's a moot point but I certainly would not order again.
6. januar 2023
Besvarelse fra To All My Black Girls
Hi Nneya,
Anu here, as the company's owner, I just wanted to personally apologise for the shipping issues you encountered with both of your orders. I completely understand your frustration and want to reassure you that changes are being made. Our courier, Royal Mail, has had a plethora of shipping issues as of late, in particular, a cyber strike which resulted in your order being significantly delayed. It so happens that there have been shipping troubles on both occasions that you have ordered from us, for which I apologise. We have decided not to use Royal mail going forward and have given you a refund. We take great pride in offering the best possible customer service and high-quality products. If you have any suggestions on how to improve communication/expectations please feel free to let me know.
Kind regards,
Anu
Great customer service
Great customer service
Fantastic quality hair.
I'm very happy with my purchase.
30. december 2022
I love the quality of the hair and the…
I love the quality of the hair and the colour. I purchased the headband wig in kinky curls and then went back and purchased the Brazilian curly one. It’s the best investment I could have made and has just become my everyday wig. I love the convenience of wearing a headband wig and the quality of To All My Black Girls hair has never failed me. Anu took my order over the phone and was super lovely so 5* to the customer service too!
30. november 2022
Great product. Quick shipping.
Expensive but excellent product. Kinky straight hair is soft and blends well with my natural, soft, fine hair.
4. december 2022
Besvarelse fra To All My Black Girls
I am so glad to hear that you're happy with your order. 💜
Great selection of goods for black people
Great selection of goods for people of colour and professional service. Fast shipping and processing of orders. I will be sad to see it go hopefully temporarily. I await your return in the future x
23. december 2022
Besvarelse fra To All My Black Girls
Thank you for your well wishes, it's greatly appreciated by all of us at To All My Black Girls. 💜
Highly recommend.
Excellent customer service, thank you Annu ❤️ excellent quality hair, minimal shedding. Thank you for providing good products and services for "us"
23. december 2022
Besvarelse fra To All My Black Girls
Thank you for your kind words. 💜
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