So impressed with Tiny Explorers. We rented two strollers for a holiday and they were both immaculate and even arrived a day early. The WhatsApp feature was so so helpful when I had questions. Couldn’... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had been so stressed about what car seats my children could use while on holiday in the US as I read that UK car seats do not meet US . It was so helpful to find somewhere to hire US regulated car s... Se mere
Tiny Explorers was a life saver. Item arrived the next day in time for our flight and worked perfectly. Our boy slept 10 hours overnight on both flights. I wish they made them for adults. Returns were... Se mere
Everything from start to finish ran so smoothly. We rented the slumberpod, it arrived in plenty of time and was in excellent condition. Returning it was so easy too - we will definitely use this servi... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
The UK's No1 Children's Hire Equipment business, specialising in stroller rentals such as the Stokke Yo-yo, Bugaboo Butterfly & Joolz Aer. As seen on Dragons Den. UK wide next day delivery. Same day delivery in London. We also offer car seat rental. We pride ourselves in offering great customer service, please contact us via email info@tinyexplorers.co.uk if you wish to discuss any issues.
Kontaktoplysninger
Gladstone road , br6 7ea, London , Storbritannien
- 02071013642
- Info@tinyexplorers.co.uk
- tinyexplorers.co.uk
Har besvaret 30 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service by Tiny Explorers
Excellent service by Tiny Explorers. I rented the self-inflating Plane Pal to use as a footstool (I’m an adult) as I had extra legroom seats reserved and I am awaiting a knee replacement. I recently used it on a long haul flight to Malaysia and it really helped to elevate my leg. An adult wouldn’t be able to use it in a standard seat.
I will be hiring again for a trip to the USA in a couple of months.
It arrived a couple of days before I was travelling.
Thank you Tiny Explorers for a seamless hire process & I look forward to using your service in the future.
We have rented stroller from Tiny twice…
We have rented stroller from Tiny twice for my guests from abroad, both times we have received really clean and brand new strollers, all the process been done clearly. Will be used again near future
Booked a travel stroller for just under…
Booked a travel stroller for just under 2 weeks. It arrived early, well packaged and clear instructions for return. Very easy process. Thank you
Excellent service and customer support
Ordered arrived within 24hrs, great product, service and customer support via WhatsApp
Quick and responsive
The delivery and pick up went smoothly…
The delivery and pick up went smoothly and the equipment was clean and in good condition
Second time using Tiny Explorers and…
Second time using Tiny Explorers and would always recommend. Easy, slick service and good products at affordable prices.
The new Royal Mail return is so easy as well, just had to leave the package outside the front door and Royal Mail picked it up and returned it, no issues.
Brilliant service
Brilliant service. They made it really easy - arrived on time, perfect condition and easy to return. (We hired the PlanePal) Great communication and reminders to return too (which was greatly appreciated!) I thought it was great that you got a message on WhatsApp as well as emails often get buried! I also spoke to someone from customer service on WhatsApp on a Saturday and got the help I needed on a query too which was great. Would definitely use again!
What a brilliant discovery!!
What a brilliant discovery! I’ve been using Tiny Explorers Rentals for both UK and oversea holidays now for the past 2 years and hands down the most communicative, reliable and efficient company! Their products arrive on time, super clean and the customer service are so helpful. I even asked about a product that I was hoping would be in stock but wasn’t available on the website.. within 24 hours, the product was listed and for a good price. I always recommend this company to parents!
Such a great business!
Such a great business!
This was the second time we've used Tiny Explorers to hire a travel pram for a holiday. We don't have space or enough need to buy one ourselves so to be able to rent a top quality one for £30 for a week is great. The pram arrived clean and in brand new condition. Delivery is through a third party and did end up changing to a day later than planned but it wasn't an issue for us. We returned it to a post office when we got back, all very easy and smooth. Communication before delivery and return dates is very good. Highly recommend!
Excellent service
Excellent service - this is the 2nd time I’ve used tiny explores and I would recommend to anyone.
Highly recommend!
Such a smooth process throughout. We hired a buggy and an inflatable footstool for the aeroplane. Arrived on time and in great condition and the process to send it back was so simple. I'll definitely be using again and recommending to friends.
Entirely hassle free
So easy! I needed to rent a baby bath for a holiday. It just took a few clicks and it was delivered to my door, with box and label to return it in. I accidentally clicked pick up rather than delivery initially but a real person was on-hand via WhatsApp (out of business hours!) to resolve this. The bath itself was so useful - but great to be able to rent it as we don’t need one the rest of the time. Thank you!
Ordered cancelled day delivery was due
Ordered cancelled day delivery was due. Stock on website not accurate so be very cautious if relying on this company. Comms have been very unhelpful and short via whatsapp with this company.
Brilliant! Will be using again!
Can't recommend enough! I was telling everyone on holiday about this service. Very responsive to my questions, and products were all in fab condition. Will definitely be using again! Returns process very easy as well. Thank you!
From first enquiry to booking the…
From first enquiry to booking the process so fast and easy. I made the enquiry through WhatsApp and had a reply almost instantly. My question was answered with photos to back it up which made me feel confident with my choice. The equipment arrived well ahead of time with plenty of notice and the instructions to return were simple. It really made what was going to be a stressful time planning a holiday with a baby a breeze.
10/10 would recommend
Excellent service that was really easy to use! All products arrived clean and sterile and in great condition.
Return service was super easy too!
Really clear communication and…
Really clear communication and excellent customer service!
They are so responsive and helpful
They are so responsive and helpful! This made our trip to London so much easier with our 5 month old. She was able to nap on the go in the bassinet stroller and we didn’t have to interrupt our day. They worked with our hotel so we picked up the stroller at the front desk and the courier brought the label so all we had to do was put the stroller back into the box to return it! We used to haul all of our strollers with us but not anymore! Thank you Tiny Explorers!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
