This was my first time order from TinyBig Bag. There was an issue with the delivery of my bag and I was very frustrated with the situation. Rose at the customer service was extremely helpful and suppo... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
DO NOT ORDER FROM THIS COMPANY!!! getting a refund is impossible. They have steps to take to get a refund but they always want more. Contact about refund, then send a photo or why you want to return t... Se mere
Hice una compra de 4 articulos, creyendo que eran de piel tal como parecia indicar el anuncio, desde luego el precio pagado era para ser piel autentica, pero cuando recibí el pedido el material era pu... Se mere
Partono dalla Cina. Acquistato borsa primi febbraio, mai arrivata. Il traking da consegnata ma non si sa a chi e nessuno da risposta concrete. Servizio cluenti inesistente. Continuano a rispondere d... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
2,3
Under middel
29 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
SCAM
SCAM - DO NOT PURCHASE FROM THIS COMPANY. WOULD GIVE ZERO!!!!!
SCAM
SCAM
SCAM
14. september 2023
Uopfordret anmeldelse
Sent me a bag with a strap that was…
Sent me a bag with a strap that was broken, took over a month to replace the strap. Once i had the strap realized i didn’t like the bag but was “outside” the 14 day return policy.
9. september 2023
Uopfordret anmeldelse
I would give zero stars if possible- Inaccurate strap measurement and zip flaw
I would give zero stars if possible.
Zip had a flaw but I was told it zipped fine despite the flaw so it was OK.
Strap is described as being 120-130cm long but it was a maximum 120cm from clip to clip.
I was told to make my own holes in the strap to extend the strap length. Apparently this is normal and happens with belts too??
Even then, it wouldn't be 130cm because there isn't enough excess at the end but I was told this was acceptable and if I wanted a refund I had to post the bag, at my cost to Barcelona, even though the return address on the parcel was a UK address.
I suggested a better way of treating customers was to apologise for the error and change the website details to rectify the actual measurements of the bag but they didn't see it that way. They believe the strap is 130cm long despite evidence to prove it is not.
When I said I would include their comments in my review of the bag- they said "it is up to you if you would like to break the shop but please know that there are few people who rely on this small business".
There is an error in the bag's measurement- surely a better business model would be to update the measurements and ensure there are no further unhappy customers going forward rather than using emotional blackmail on a reasonable complaint.
6. september 2023
Uopfordret anmeldelse
Make sure you read the returns policy…
Make sure you read the returns policy before purchase. You can only return if damaged and not if they aren't suitable or you don't like them on arrival. Zip on one was faulty but workable.
21. august 2023
Uopfordret anmeldelse
Quality is relatively week.
Quality is relatively week.
The shipping is punctual.
16. august 2023
Uopfordret anmeldelse
Cute little bags
Still relatively new purchases.
Take note they are shipped from abroad (not based in the UK which I didn’t know until after purchasing) but all in all they arrived pretty quickly and they look really cute.
I originally purchased one for me and my sister after seeing an Instagram and it there was an offer if you bought two. It’s perfect size for phone and keys, with some little slots for two cards.
My sister then decided she liked mine better so wanted to order another one, so as the same offer was on, I got myself another in a different colour too.
The second one has 2 pockets (same as the previous) however the front pocket is a clasp, and the back pocket is more like a purse when you unzip it.
I wanted them for holiday as I prefer smaller bags so hope the quality holds up!
11. marts 2023
Uopfordret anmeldelse
Great customer service
I ordered 2 bags for xmas presents. One of them came with a tiny flaw (small hole) on the back. As I hadn't used the company before and discovered them on an instagram ad, I didn't hold out much hope for a replacement. But the customer service was excellent and I received a full refund with no arguments. Very pleased!
21. december 2022
Uopfordret anmeldelse
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