If only you could award no stars
Hi. Firstly the positive. The products are good. I ordered their furniture polish. I also wanted the everyday cleaner but this is always out of stock on single purchase but funnily is available as part of a subscription box - underhand. So they charge £5.95 delivery for a single purchase - extortionate! Placed order on 2 January & received it 10 January! So no premium delivery for £5.95. Delivery driver left package & I called him back as the box was damaged & wet. He just drove off, knowing full well he had delivered a damaged item (DPD). I contacted Tincture, by email as their phone number doesn’t work!) and received “we will respond in 24 hours). Still nothing! Disgusting service by delivery company and appalling customer service from Tincture. Nearly £25 for a lot of hassle….








