Tim Hayward Car Sales Ltd Anmeldelser 

⭐⭐⭐⭐⭐

I honestly couldn’t recommend Tim Hayward Car Sales enough!

Before visiting, I’d had a really bad experience elsewhere, which had left me feeling very reluctant to trust another car dealership. However, I can honestly say that Tim Hayward Car Sales have completely restored my faith in buying a car!

From my very first enquiry, I dealt with Tristan, who was absolutely brilliant! So friendly, down-to-earth and genuinely helpful. Communication was fantastic throughout the whole process. He was always in touch, kept me updated and never left me waiting around for replies to messages. Nothing was ever too much trouble, and he made the whole experience feel so relaxed and straightforward.

When I arrived at the dealership, one of the first things that impressed me was how well presented the whole place was. It looks and feels like a proper, professional car dealership, with a fantastic selection of lovely, decent-quality cars. You can immediately see the pride that goes into the business. Knowing that Tim personally handpicks the vehicles he sells speaks volumes about the standards he maintains and the quality of cars he wants to offer his customers.

Another thing that really reassured me was how busy the place was! I wasn’t the only customer there; people were coming and going, and they’d even completed another car sale before I purchased mine. After my previous experience elsewhere, seeing that gave me that extra bit of confidence that I was buying from a reputable, trusted dealership.

There was a tiny issue with my car shortly after purchasing it, but what impressed me most was how they handled it. They didn’t hesitate for a second to get the issue sorted. They arranged for the car to go to the right place to have the problem dealt with properly and even provided me with a courtesy car so I could continue going about my daily life without any disruption.

And if that wasn’t enough, once my car was ready, they even went out of their way to deliver it straight back to my house! Now THAT is what I call customer service!

No fuss, no being fobbed off and no having to chase anyone. They simply took responsibility and made sure everything was put right. After what I’d previously been through elsewhere, this meant more to me than they probably realise. It’s little things like this that make such a huge difference and show the true character of a business.

And I can’t write this review without mentioning the big man himself, Tim Hayward! What an absolute legend! A genuinely decent, honest, down-to-earth salesman who clearly takes enormous pride in his business and the way his customers are treated. It’s refreshing to meet someone in the motor trade who makes you feel completely at ease rather than pressured into buying something.

What stood out to me the most about everyone there was how they made me feel like part of the family rather than just another customer. Everyone was so lovely, welcoming and approachable. There was none of that typical pushy sales atmosphere, just genuinely nice people who clearly care about what they do and the customers they look after.

I also want to point out that I purchased my car nearly three months ago, so this isn’t a review written in the excitement of driving away with a new car. I’ve had plenty of time to reflect on my experience, and I can genuinely say my opinion hasn’t changed. This is a completely honest review from someone who was once very sceptical about trusting car dealerships!

To me, a good dealership isn’t just about selling you a car. It’s about how you’re treated before, during and, most importantly, AFTER the sale, especially if something doesn’t quite go to plan. That’s when you really find out what sort of business you’re dealing with, and Tim Hayward Car Sales have certainly proved themselves.

My overall experience with Tim Hayward Car Sales has been absolutely amazing from beginning to end. I genuinely cannot fault them one bit! From the fantastic communication and warm welcome to the way they handled the small issue with my car, provided a courtesy vehicle and even delivered my car back to my doorstep, the level of customer care has been second to none.

I’m absolutely delighted with my car, and I wouldn’t hesitate for a second to recommend them to anyone looking for a quality used car from people who genuinely care.

A massive thank you to Tim, Tristan and the whole team. You’ve not only made buying a car an enjoyable experience again, but you’ve genuinely restored my faith in car dealerships, and for that I’m incredibly grateful!

If I could give more than five stars, I absolutely would! An outstanding dealership, fantastic customer service and genuinely lovely people. Tim Hayward, you’re an absolute legend! Keep doing what you’re doing! ❤️🚗

Bought a Tesla model 3 Performance which I absolutely love!
These guys were awesome from start to finish…
Highly recommended buying your next car from here 👌🏼

This was the first car I viewed, test drove, and bought. Absolutely impeccable service from Tim Hayward Car Sales. The process was so straightforward, and they even delivered the car to my address. I can't recommend them enough. Any questions or queries I had were answered quickly.
So happy with my purchase after not having a car for so many years.

Thanks again Tim & Tristan

We bought a 12 plate BMW X3 in November 2023. It has proved to be an excellent car with no major issues over the 2 1/2 years we have owned it so far.
Friendly, no pressure sales.

Excellent new pass experience!

After recently passing my test, I purchased my first car with Tim Hayward. I had an overall amazing level of service, Tim & Tristan was fantastic and helped me from start to finish with the whole process.

The car is very clean, fresh MOT, and all checked out, exactly what I wanted for my first motor. To drive it away the next day after passing was exhilarating.

They also provided amazing after care to ensure it was 100% for daily use.
I am very satisfied with their service and level of care. Thank you both.

Highly recommended!

Bought a range rover on 1st march it developed oil leak on oil cooler and suspension pump packed in by April the 1st phoned after sales who informed me pump is covered by the 3 month warranty and they won't pay for the oil leak as its a used car i have sent an email to Tim Haywood who has not bothered to reply consumer writes says car should work without fault for 6 months after purchase I now have to go down the legal route to get my money back after paying top money for age and mileage so buyers beware they won't honour your legal writes

I recently purchased a car from this company, and the entire experience was nothing short of exceptional. From the moment I walked through the door, the team demonstrated a level of professionalism that immediately put me at ease. Every step of the sale was handled with clarity, honesty, and genuine care, making the process smooth and stress‑free.

What truly sets this company apart is their aftercare, which is honestly second to none. Many places forget about you once the paperwork is signed, but that was not the case here. Any queries or questions I had, no matter how small were dealt with quickly, politely, and with real expertise.

They consistently provided guidance and support, ensuring I felt confident and looked after long after the initial away.

It’s rare to find a business that combines great customer service, deep product knowledge, and a sincere commitment to their customers’ satisfaction. I can’t recommend them highly enough. If you’re looking for a car sales company that genuinely goes above and beyond, this is the one.
Kind regards,
James Lee

No chocolates, no flowers, no nonsense. Just straight honest sales service. Perfect car. Polished to a standard that would put a new car to shame. Would I buy another car from Tim Hayward? Yes.

Great experience purchasing a vehicle on HP from Tim Hayward Car Sales. They were professional and helpful throughout. Any and all queries and problems were dealt with, even with a part replacement being funded after sale by the gentlemen at this business. Absolutely stellar experience, would 100% recommend. Quality used vehicles with a great team. They made the usually complicated process of buying a vehicle a breeze. Can’t fault them 1 iota.

Tim hayward car sales are brilliant absolutely brilliant from start to finish the cars are exactly as the picture shows on the website nothing is hidden and the staff are so friendly and helpful even after you take the car away the staff absolutely honor the three month warranty i had a slight issue and they sorted it out immediately none of sorry the warranty does not cover this and that like some other car sales that I have had the misfortune of coming across. Looking for great staff and great cars you need to visit Tim Hayward car sales!!

I bought a beautiful Audi A3 convertible for my wife. Everything was as described online. No surprises. It was a fantastic and smooth experience buying from Tristan. I wouldn't hesitate in buying from Tim Hayward Car Sales again. Thank you

Tristan made the whole process quick and hassle-free by being helpful and not over-bearing. Got what we wanted at a fair price. Very happy.

I purchased a used BMW from Tim and Tristan, what lovely chaps to deal with. They went out of their way to make the transaction seamless. Thanks gents.

Thank you to Tristan for all your help and the great service that you provided once again.
Dealing with yourself was a pleasure and you sorted everything out for us.
We are well pleased with our new Mercedes GLC car and we won't hesitate to recommend you or come back to you in the future.
Thanks again for your help (1 Key) Dave Podmore

I bought a beautiful Audi TT from Tim Hayward Cars… I was very happy with the entire process though out, they made it very easy. That included delivering the car to my home just over 100 miles away. I’m very pleased with the car and the buying process was stress free. I would definitely recommend!

Very lovely guys at this company! Very helpful, very enthusiastic and kind. Bought my first ever car here and I can't thank them enough for making the experience smooth and easy.

I bought a lovely Jeep Renegade from here and waited a few months to ensure everything was okay before leaving a review. We received excellent service when we came to view and I appreciated that Tristan wasn't a pushy salesman but seemed to genuinely want to do right by his customers. The car was presented immaculately and had a very smooth experience with my part ex and setting up finance. No faults with the car so far and even when at one point I thought I did, they didn't hesitate to check it out for me (turned out to be nothing) and put my mind at ease.
Couldn't recommend highly enough, the reviews on here helped me make a decision when I looked to buy so only fair I left one too. I would recommend if you are considering to make the trip. Would definitely come back again - hopefully I won't need to any time soon as I love my new car and hope to have it for many years!

After a two hour drive down to Cardiff (Barry) it was a pleasure to meet such a genuine polite young man (Tristan). The vehicles that were for sale were all immaculately clean, freshly polished. The keys were in the vehicle I wanted to look at and he said carry on take as long as you need looking around the vehicle, Tristan wasn’t pushy like a vehicle dealership/used car salesman, Tristan was really jolly and so helpful. He said take it for a drive, take as long as you need and it was so nice to drive.
The bodywork was in prestige condition, the interior was immaculate.
When we came to do the paperwork it was done so swiftly online and the vehicle had a folder with service history, MOT and manual.
I’d definitely recommend Tim Hayward Car Sales to anyone who wants to purchase a vehicle. I’ll definitely be going back again.
I’m a very happy person 😊 x

We booked a test drive in a car they had advertised. We were assured that it would be fuelled up and waiting.

Unlike the image implied on their website, when we arrived, the car was tightly hemmed in a small industrial unit.

The first thing I noticed was a sizeable dent in the rear wing. When I pointed that out, the reply was “well what do you expect for a car of that age?”

What I expect is clarity in the advertisement. When described as "beautifully preserved" "having clearly been cherished " and " in excellent condition " I do not expect such a glaringly obvious imperfection.

Considering they had taken 101 pictures of the car, that very noticeable defect was not in any of them.

We took the car out, and in less than 2 miles the low fuel warning light came on. No effort made to ensure it was fuelled up.

At that point, coupled with an annoying rattle within the cabin, I lost interest and returned.

A 4 hour round trip wasted.

Great service, and great used cars. Tristan is great. Very happy with my purchase