Order cancelled due to "inventory shortage" 2 days AFTER receiving shipping confirmation
I am writing to report a highly irregular fulfillment experience with Timetec. I placed an order for a storage device, and two days ago I received an official notification stating that the item had successfully shipped, including a tracking number. Today, I received a sudden cancellation and refund notice. The explanation provided was a local warehouse inventory shortage.
It is difficult to reconcile a confirmed shipment and tracking number with a claim of insufficient stock 48 hours later. If the item was genuinely unavailable, a shipping confirmation should not have been issued. This sequence of events indicates a significant breakdown in operational accuracy and transparency.
I am disappointed by the contradictory information and the overall customer experience. I hope Timetec reviews its fulfillment processes to prevent similar issues for future customers.




