UAB BALTIC SYNERGY (Time Resistance) Anmeldelser 108

TrustScore 4 ud af 5

4,2

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I’ve bought a purse, wallet and backpack from this company. Customer service is excellent and the quality of all of the products I purchased is truly exceptional. I am excited to finally find a good q... Se mere

Bedømt til 5 ud af 5 stjerner

I’d give them 10 ⭐ if given option. I’m really glad that I found their brand just by googling leather laptop bag online and they had guided me throughout the whole process of ordering the ba... Se mere

Bedømt til 2 ud af 5 stjerner

I’ve bought 6 other leather bags and items from Timeresistance and have been very happy with them all…until this last purchase. I am really disappointed with my most recent receipt of a Black David Co... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Gorgeous and very finely crafted products and their customer service was top notch. I didn’t like the color of the briefcase and portfolio I ordered. They made the exchange super easy, paid for my ret... Se mere

Virksomhedsoplysninger

  1. Taskebutik

Skrevet af virksomheden

Time Resistance bags are not just mere accessories but rather a canvas where their unique story of experiences, achievements, and adventures becomes embodied. Every Time Resistance leather bag is destined to tell a unique and magnificent story of the life of its owner. They are thoughtfully designed and crafted to serve that purpose and to get better with age. They are like friends that accompany you on your journey through life, like wine that gets better with age, like you who are unique and magnificent in your own way. We want to provide you with the possibility, the inspiration, and the urge to follow that example and carry a bag that will become a part of your own design, a representation of your life and your unique story.


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

108 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

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Bedømt til 5 ud af 5 stjerner

Exceptional Customer Service and Quality

I’ve bought a purse, wallet and backpack from this company. Customer service is excellent and the quality of all of the products I purchased is truly exceptional. I am excited to finally find a good quality bag that I feel will last for years to come with a decent price tag.

9. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great quality and craftsmanship

I’d give them 10 ⭐ if given option.

I’m really glad that I found their brand just by googling leather laptop bag online and they had guided me throughout the whole process of ordering the bag.

The craftsmanship and the quality of the bag is magnificent. Their products made me realise it’s so much better to spend money on real good products than getting those heavily marketed luxury brands.

It’s a gift for my husband and he has been telling me the strong leather scent of the bag has been making his office smells so good. I know some people may not like it but somehow my husband absolutely loved it.

Once again, thank you so much for all the assistance and will definitely make another purchase in the near future.

29. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The products are amazing!

The products are amazing!! It looks like in the pictures and the quality is great. The support team went above and beyond and will definitely highly recommend.

26. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Ho acquistato una borsa a tracolla dopo…

Ho acquistato una borsa a tracolla dopo due anni si era scucita la cerniera, ho contattato l azienda tramite email, devo dire che la qualità del prodotto è ottima e ben rifinita, subito mi hanno risposto facendomi anche l etichetta di spedizione, dopo quasi dieci Giorni giorni è arrivata , devo dire che sembra nuovandi zecca, sono rimasto sorpreso, per come hanno sostituito il tutto, inoltre è rientrato tutto in garanzia senza spendere nulla, nemmeno le spese di spedizione, azienda molto professionale e assistenza clientela ,moto gentile.sicuremente sono il Top nel settore, la consiglio a tutti

24. marts 2026
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Disappointed for the First Time

I’ve bought 6 other leather bags and items from Timeresistance and have been very happy with them all…until this last purchase. I am really disappointed with my most recent receipt of a Black David Copperfield Doctor Bag. It arrived in a beat up cardboard box, wrapped badly in cheap plastic. A far cry from the usual trademark, sturdy black box, professionally packed and embossed with the gold “Timeresistance”. Atop all else, the bag looks “lightly used”. It is nowhere near as new or shiny or smooth as all my other Timeresistance leather items. I am very disappointed with this level of product quality and loose care with a bag for which I paid decent money. I’ve always expected and received better service than this.

3. marts 2026
UAB BALTIC SYNERGY (Time Resistance)-logo

Besvarelse fra UAB BALTIC SYNERGY (Time Resistance)

Hello Hugo,

Thank you for your loyalty to Time Resistance and for sharing your feedback. We’re truly sorry that your recent orders did not meet the high standards you’ve come to expect. The condition you describe for your black David Copperfield doctor bag and the damaged box from your sister’s order is not acceptable, and we understand your frustration.

We are waiting for your reply to the email you sent and encourage you to contact us directly at care@timeresistance.com. Once we receive photos of the items and packaging, we’ll review the situation with our team and work on the best solution for you.

Your feedback helps us improve, and we hope to restore your confidence in our products and service.

Kind regards,
Time Resistance Team

Bedømt til 5 ud af 5 stjerner

Even more beautiful in person

I'd been eyeing this particular piece for several months. Specifically, I was looking for a bag with very little exterior branding.

I finally bought it and honestly, the bag is even more beautiful in person. Holds my 13' laptop perfectly. Despite its slim/compact silhouette, it fits a surprising amount of stuff inside. It really is an exceptionally designed product, both in form and function. Easily converts from backpack to shoulder bag, and is very pleasant to carry via the hand strap as well. The one thing that is slightly bothersome/uncomfortable is the top portion of the bag (the part that sits on your shoulder when using it as a purse) when you where it as a backpack. But to be fair, this is a very small detail that hardly detracts from the bag's overall functionality and design.

Anyway, great product that shipped quickly and arrived in perfect condition.

Very happy to have found Time Resistance, and will certainly purchase from them again if I'm looking for beautiful and intentionally designed leather goods.

3. marts 2026
Bedømt til 1 ud af 5 stjerner

Will never buy from them again

After 14 months the main zipper started separating from the bag making it impossible to open or close the bag. I paid $250 USA and expected this bag to last fir many years. I contacted the company. They wanted me to ship it back over seas at my cost and said it might be 6 months to repair! I asked for a replacement as it was clearly a failure of materials / workmanship. They apologized but offered no alternative other than $100 off if I purchased another bag. Why would I want spend more money with a company that won't replace a premium product. These days when you spend $250 on a premium product if it fails because of materials/ workmanship they should replace it immediately. Will never buy another product from them.

19. februar 2026
Uopfordret anmeldelse
UAB BALTIC SYNERGY (Time Resistance)-logo

Besvarelse fra UAB BALTIC SYNERGY (Time Resistance)

Hello Mike,

Thank you for your feedback, and we sincerely apologise for the frustration this situation has caused.

After reviewing your case, we want to clarify a few points. As your order was not placed directly via our website, we are unfortunately unable to issue a prepaid return label at this time. However, as stated in our warranty, we always cover shipping costs related to repairs. Our goal is to ensure that any repair is carried out to the highest quality standards, which is why all repairs are completed at our headquarters. Due to international shipping, this process can take some time.

Regarding replacements, we understand your disappointment. While the order was placed over a year ago and we are unable to offer a full replacement for a used item, we want to make sure your bag is restored to full functionality through our professional repair service.

We are also actively working on a solution that would allow us to offer return labels for repairs even when the order was not made directly via our website, to make this process smoother for customers in the future.

You are always welcome to contact us directly, and we will be happy to guide you through the repair process and assist with shipping reimbursement.

We value your support and are committed to restoring your bag so it serves you well for many years to come.

Kind regards,
Time Resistance Team

Bedømt til 5 ud af 5 stjerner

Unbeatable experience

Gorgeous and very finely crafted products and their customer service was top notch. I didn’t like the color of the briefcase and portfolio I ordered. They made the exchange super easy, paid for my return shipping and sent me a free bottle of leather balm. Way happier with this and spent less than what I would have for just a briefcase the competitors I shopped. Thank you.

9. februar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I received my clutch bag the item was…

I received my clutch bag the item was faulty missing the strap holder took days to get in contact with them when finally did returned bag to sydney office no responce from them or received another new bag.

11. februar 2026
Uopfordret anmeldelse
UAB BALTIC SYNERGY (Time Resistance)-logo

Besvarelse fra UAB BALTIC SYNERGY (Time Resistance)

Hello Kire,

Thank you for your feedback, and we sincerely apologise for the overall experience you’ve had.

After reviewing your case internally, we can see that the situation was not handled as it should have been. The missing strap holder should have been identified during our quality check, and unfortunately this was overlooked.

We also understand that the delay in communication and the refund being issued instead of a replacement added to your frustration. The refund was processed due to a misunderstanding, as the replacement request was not correctly followed through.

Although the refund has already been completed, we would still like to resolve this matter for you. We can offer you a gift card for a new clutch so you can reorder the item without any additional cost.

If this solution works for you, please let us know and we will arrange it immediately.

Kind regards,
Time Resistance Team

Bedømt til 4 ud af 5 stjerner

I think the service is decent

I think the service is decent. They reply quickly and are considerate.

However the product has an issue. I had got the Nostromo Black bag. There is an overly strong leather smell and its borderline dizzying. It smells very raw and meaty as well. Perhaps the leather batch that they used to make this bag wasn't great.

I bought other bags like the Orlando and Farewell to Arms but their leather smell was tolerable and faded away quite quickly

21. november 2025
Bedømt til 1 ud af 5 stjerner

Lifetime Warranty???

I loved the bag when I received it. However after having it for 13 months I noticed it was coming a part on the strap. I contacted Time Resistance for a warranty claim. I had to follow up twice to get a response.
The response was "a gift card for $50 USD for this issue, or repair at our headquarters, with a longer turnaround of up to 6 months." Since the repair was relatively small, but if left in repaired could become larger, I replied I would see if I could find a local leather repair shop and get back with them. I found a shop and said I would take the $50 gift card. I naively assume it would be something like a Visa gift card. It was a card for a future purchase at Time Resistance. So I got what amounts to a 30% discount to purchase another potentially defective handbag.

4. januar 2026
Uopfordret anmeldelse
UAB BALTIC SYNERGY (Time Resistance)-logo

Besvarelse fra UAB BALTIC SYNERGY (Time Resistance)

Hello Lisa,

Thank you for taking the time to share your experience. We’re genuinely sorry that this situation led to disappointment.

Our lifetime warranty covers craftsmanship issues, as outlined on our website. To ensure repairs are completed to our quality standards, warranty work is carried out at our headquarters. Depending on a customer’s location, turnaround times may vary due to international shipping and workshop capacity, which is why we provide estimated timelines in advance. Our goal is always to make sure repairs are done properly and to a high standard.

As an alternative to sending the bag overseas for repair, we offered a $50 gift card as a goodwill solution to help resolve the issue locally. Internationally, the term “gift card” is commonly understood as store credit; however, we understand that in the U.S. market this can often imply a general-use prepaid card. We appreciate you pointing this out. Based on your feedback, we are making our wording clearer for customers in the U.S. to explicitly indicate when a gift card refers to store credit for future purchases.

We regret that the communication in this case did not meet expectations, and we truly value the feedback as it helps us improve both clarity and customer experience moving forward.

Kind regards,
Time Resistance Team

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